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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-192464 · Issue 681751

PackageComponent updated for use with repositories

Resolved in Pega Version 8.7

Exporting a zip file created by the Component wizard to a repository resulted in an error, however the same process worked as expected when the zip file was created by the Product wizard. Investigation showed that pxPackageComponent was not kept up to date with new metadata requirements for Artifactory export. This has been resolved by modifying pxPackageComponent step 7 to set Param.ArtifactType to "component" and Param.ArtifactName to [component name]_[component version]. A privilege check has also been added to zipMoveExport.

INC-164439 · Issue 657995

Setting added to customize using blank Map values

Resolved in Pega Version 8.7

After upgrade to from Pega 6 to Pega 8 some of the Map Value rules were not working. This was due to the handling for blank default values which was changed in Pega 7. In order to support backwards compatibility, a new 'when' rule has been added which allows customizing whether or not blank values are allowed for the Map value default columns. pyAllowBlankValues will default to "false".

SR-D24750 · Issue 507118

Resolved importing PublicFormat file using RuleFromFile Wizard

Resolved in Pega Version 8.2.4

When attempting to create a flow from a Public Format XML file using the Rule From File Wizard, the following error was seen: "Problem invoking function: pega_procom_harvest.performXSLT--(String,String,boolean,HashStringMap)". This was caused by a mapping failure related to the pyComments property in baseclass pega social functionality, and has been resolved with the addition of a new page group property pyComments of type "Data-MO-Annotation-Comment" which applies to "Embed-Rule-Obj-Flow-ProcessModel". In addition, a system property set has been added:'System.setProperty("javax.xml.transform.TransformerFactory","com.sun.org.apache.xalan.internal.xsltc.trax.TransformerFactoryImpl");' to make the security flags work properly in java step of 'transformPublicFlow' activity

INC-175994 · Issue 667482

Removed redundant Microsoft Outlook email interaction chain

Resolved in Pega Version 8.7

When opening an email interaction case, the email editor user interface area showed the complete email chain of the email for every new message that came in related to the case. This was traced to the difference in the selectors that various email clients use to construct a response to an email with email history in it, and has been resolved by updating the selectors for Microsoft Outlook in pyRichTextEmailHistorySelector so no conversation is repeated when using that client.

INC-191902 · Issue 677412

Updated security for importing Excel to a decision table via a delegated rule

Resolved in Pega Version 8.7

An error was seen when attempting to import an Excel file into a delegated decision table when using the case manager portal. This has been resolved by correcting a BAC issue for decision table import in the pzRuleDeclareDecisionTableStandard.js file.

INC-171257 · Issue 651734

Expanded results for Proposition Filter Relevant Record Properties

Resolved in Pega Version 8.7

Previously, a maximum of 500 records were returned from pr_data_tag_relevantrecord when using Edit Parameters for the report definition proposition filter rule. In order to accommodate more complex needs, an update has been made to use the D_pxGetClassDataModel data page to fetch all the records and make them available in the dropdown.

INC-191159 · Issue 682362

Validate topics based on all topics in channel instead of default language

Resolved in Pega Version 8.7

if a 'When Rule' was used in Email Receiver to provide some conditions, it was not possible to use topics from the dropdown which were trained with training data in prediction studio. This was a missed use case, and was traced to validation being based on the default language topics. To resolve this, the data page has been modified from getting default language topics to getting a union of topics. The datapage for default language topics has also been withdrawn.

INC-185255 · Issue 669441

More responsive attachment loading for interaction portal

Resolved in Pega Version 8.7

Attempting to view a large email attachment in the interaction portal was resulting in slow loading and page responsiveness issues. Investigation showed there were numerous unnecessary height calculations happening when checking the dom elements, and this has been resolved with an update which will use the property mapping js file to make the screen more responsive when highlighting.

INC-197116 · Issue 684955

Handling updated for migrated cases

Resolved in Pega Version 8.7

When performing a contact search in an interaction case that was migrated from an earlier version, clicking the Add Task button generated an exception when executing pzSendFeedbackToNLP(step 9) > pzFindTopicModel. This was traced to an unnecessarily call to pzMigrateInteractionCases each time a migrated case was opened, and has been resolved by updating the system to use JumpToLaterStep in Step1 of pzCheckAndMigrateInteractionCases to avoid calling MigrateCase again.

INC-187610 · Issue 672841

Logic made consistent for design time group condition

Resolved in Pega Version 8.7

An inconsistency was seen between the logic string that appears when switching from "Group ORs" mode to "Use advanced logic" mode at design time, though whichever mode was used at Action check-in was always properly reflected on the generated proposition filter so there was no runtime impact. This design time issue was traced to the property "pyGroupConditionsByOld " being empty: this property is transient so its value will not be saved into database. This property should be updated whenever user changes the Logic operator from the drop-down, and this has been resolved by adding an intermediate property to hold the old group condition value when it changes.

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