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Resolved Issues

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-211248 · Issue 713158

Survey navigation type set for use with complex CB refresh

Resolved in Pega Version 8.6.5

After upgrade from Pega 7.1 to Pega 8.5, creating a legacy survey used in pxSurveySection with a complex CB question page that contained a refresh option had collapsed tree navigation, the survey name was blank, and duplicate labels were found in picklist questions. To resolve this, an update has been added which will set the navigation type in parameters after a complex CB refresh and skip page copy while upgrading survey work objects.

INC-211248 · Issue 713157

Survey navigation type set for use with complex CB refresh

Resolved in Pega Version 8.8

After upgrade from Pega 7.1 to Pega 8.5, creating a legacy survey used in pxSurveySection with a complex CB question page that contained a refresh option had collapsed tree navigation, the survey name was blank, and duplicate labels were found in picklist questions. To resolve this, an update has been added which will set the navigation type in parameters after a complex CB refresh and skip page copy while upgrading survey work objects.

SR-B93011 · Issue 346343

Harness layout fixed for Work Area "Upgrade Now" using pyCWWorkList

Resolved in Pega Version 7.4

When upgrading the Work Area using the "Upgrade now" button, it was seen that a tab which called the Harness pyCWWorkList did not create a Harness Layout as expected but instead created a Section Include @baseclass.pxLocalAction, a deprecated function with an empty actionName. To resolve this. the pzDetermineOptimizedUpgrade activity has been updated so it will not optimize when a section include is configured with parameters.

SR-B75713 · Issue 336535

Addressed "Cover count -1" error when resolving case with parent and child

Resolved in Pega Version 7.4

A "Cover count -1" error was appearing when resolving a case with both parent and child cases. The "Resolve" activity has been updated to remove the pyTopCaseWork page if findPagebyHandle returns that page and then do findPagebyHandle to get correct cover page. A null check for updatedatetime has also been added.

INC-142223 · Issue 598647

Handling added for new case type using reuse case life cycle

Resolved in Pega Version 8.5.2

Creating a new Case Type in a branch ruleset using the 'Reuse case life cycle' option was not working, and the error "branch rulseset not a candidate" was generated. pxCreateCaseDataPages that are called as part of creating a case rely on Param.RuleSetName; generally this parameter is set in the param page when other assets are created. When Reuse case life cycle was selected, other assets were not created and param.RuleSetname was not set. This affected pxCreateCaseDataPages when branch parameter was provided. This was a missed use case, and has been resolved by setting param.RuleSetName from param.ruleset to fix the issue.

INC-142223 · Issue 598648

Handling added for new case type using reuse case life cycle

Resolved in Pega Version 8.4.4

Creating a new Case Type in a branch ruleset using the 'Reuse case life cycle' option was not working, and the error "branch rulseset not a candidate" was generated. pxCreateCaseDataPages that are called as part of creating a case rely on Param.RuleSetName; generally this parameter is set in the param page when other assets are created. When Reuse case life cycle was selected, other assets were not created and param.RuleSetname was not set. This affected pxCreateCaseDataPages when branch parameter was provided. This was a missed use case, and has been resolved by setting param.RuleSetName from param.ruleset to fix the issue.

INC-142223 · Issue 598646

Handling added for new case type using reuse case life cycle

Resolved in Pega Version 8.6

Creating a new Case Type in a branch ruleset using the 'Reuse case life cycle' option was not working, and the error "branch rulseset not a candidate" was generated. pxCreateCaseDataPages that are called as part of creating a case rely on Param.RuleSetName; generally this parameter is set in the param page when other assets are created. When Reuse case life cycle was selected, other assets were not created and param.RuleSetname was not set. This affected pxCreateCaseDataPages when branch parameter was provided. This was a missed use case, and has been resolved by setting param.RuleSetName from param.ruleset to fix the issue.

SR-122191 · Issue 182679

Smoothed post-upgrade ApplicationSetup that uses previously generated LDAP configs

Resolved in Pega Version 7.1.8

An LDAP configuration created under a previous version of the software was generating an NPE after upgrading. This was traced to step2 of the ApplicationSetup activity where the system was expecting a page which was missing at that point due to the user not yet being fully identified. To avoid this, a step has been added to check if the page is available and avoid the NPE.

SR-123434 · Issue 183436

Smoothed post-upgrade ApplicationSetup that uses previously generated LDAP configs

Resolved in Pega Version 7.1.8

An LDAP configuration created under a previous version of the software was generating an NPE after upgrading. This was traced to step2 of the ApplicationSetup activity where the system was expecting a page which was missing at that point due to the user not yet being fully identified. To avoid this, a step has been added to check if the page is available and avoid the NPE.

SR-128397 · Issue 193116

reRunReport modified to use fully qualified RUF from Procomm ruleset

Resolved in Pega Version 7.1.8

In some cases, re-running a report would fail due to an inability to pick the correct instance of the Rule-Utility-Function getPropertyValue from two rulesets with the same parameters (in the KYC ruleset and the Procomm ruleset). This has been resolved by modifying the reRunreport activity to use the fully qualified RUF from the PegaProcom ruleset.

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