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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-B79734 · Issue 344352

Summary report count fixed when using filter prompt

Resolved in Pega Version 7.4

The summary data count was not getting updated in a report unless the "Prompt for filter changes before displaying report" option on Report Viewer tab (Actions -> Refresh) was unchecked. This was an error in the refresh code related to the display prompt filter check and has been corrected.

SR-C2920 · Issue 344845

Summary report count fixed when using filter prompt

Resolved in Pega Version 7.4

The summary data count was not getting updated in a report unless the "Prompt for filter changes before displaying report" option on Report Viewer tab (Actions -> Refresh) was unchecked. This was an error in the refresh code related to the display prompt filter check and has been corrected.

SR-D39302 · Issue 507981

Report name in tab uses localization

Resolved in Pega Version 8.2.4

After creating a field value with field name as pyCaption to localize the report definition name, the title in the report definition tab was not translated. This was traced to Step 1 of the activity displayReport using an old localization function, and has been resolved by changing the localization of document title to use pyCaption.

SR-B65131 · Issue 330322

Fixed 'when' rules for showing privileged escalation buttons

Resolved in Pega Version 7.4

Privileged escalation was displayed for a user with access to manager reports due to missing 'when' rules for hiding the Add report/Add category buttons. This has been fixed.

SR-D36372 · Issue 504746

Force order added to inner join when running a Rules Resolution filter

Resolved in Pega Version 8.2.4

After upgrade, D_getResolvedWorkStatuses was not loading properly due to a Report Definition that used a Filter by Rule Resolution option timing out on the SQL Server. When the Filter by Rule Resolution option is selected in RD, it will generate a rule resolution query with an inner join which can cause a time out on the SQL Server while it tries to find out the join order for tables with multiple joins. To resolve this, the SQL server will provide a Force order, merge inner join hint option by way of an added DSS reporting/useForceOrderHint. Additionally, reporting/useMergeHintForRRquery should be set on Pega-Reporting to set things up for using the Merge Inner join hint in the query.

SR-B85544 · Issue 337433

Fixed RD fail for Japanese characters

Resolved in Pega Version 7.4

Report definition was failing when the Class name contained Japanese characters. This was an issue with the use of default encoding (now deprecated) and an update has been made to ensure the use of 'UTF-8' encoding for URLs.

SR-D39601 · Issue 509518

RRDisplaySection made available to assist Edge compatibility

Resolved in Pega Version 8.2.4

When the Pega Platform was being used with Microsoft Internet Explorer Compatibility Mode ON, it was not possible to use the select filter gadget due to a browser compatibility issue: enabling the filter condition for the report definition caused the SelectValues button to stick in loading mode when clicked. Changing the Microsoft Internet Explorer Document Mode for Harness pzRRDisplaySection to IE=Edge corrected the issue, but the rule was final. To resolve this, the pzRRDisplaySection has been made available to allow override for customers still using Microsoft Internet Explorer.

INC-182375 · Issue 664344

Report filter description correctly displayed

Resolved in Pega Version 8.7

When a function alias was used in the filter of a report definition without the caption and with some value assigned, the FilterName was not getting displayed when the report was run. This has been resolved by updating RRFilters_Logic.

INC-175994 · Issue 667482

Removed redundant Microsoft Outlook email interaction chain

Resolved in Pega Version 8.7

When opening an email interaction case, the email editor user interface area showed the complete email chain of the email for every new message that came in related to the case. This was traced to the difference in the selectors that various email clients use to construct a response to an email with email history in it, and has been resolved by updating the selectors for Microsoft Outlook in pyRichTextEmailHistorySelector so no conversation is repeated when using that client.

INC-176158 · Issue 664348

Max number of rows setting properly honored

Resolved in Pega Version 8.7

The setting for the maximum number of rows to retrieve was still used in a report definition even when it was disabled. This was traced to the report definition being sourced from a data page and having pagination enabled, and has been resolved by updating the handling for this use case.

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