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Resolved Issues

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NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D23862 · Issue 503897

Corrected test connection for LDAP AuthService using keystore

Resolved in Pega Version 8.4

When using a AuthService rule defined for LDAP using ldaps:// and a KeyStore rule that was defined to reference a local file in the server, the Test Connection button on the AuthService rule did not work and generated the following exception: "com.pega.apache.commons.httpclient.contrib.ssl.AuthSSLInitializationError: I/O error reading keystore/truststore file: null". Investigation showed that file reference keystore did not work with an LDAPS test connection because while run time used the LDAPVerifyCredentials activity, the design time validation used the activity “ValidateInfrastructure” which did not have the required code to support file reference keystore. This has been corrected.

SR-D23862 · Issue 503895

Corrected test connection for LDAP AuthService using keystore

Resolved in Pega Version 8.3.1

When using a AuthService rule defined for LDAP using ldaps:// and a KeyStore rule that was defined to reference a local file in the server, the Test Connection button on the AuthService rule did not work and generated the following exception: "com.pega.apache.commons.httpclient.contrib.ssl.AuthSSLInitializationError: I/O error reading keystore/truststore file: null". Investigation showed that file reference keystore did not work with an LDAPS test connection because while run time used the LDAPVerifyCredentials activity, the design time validation used the activity “ValidateInfrastructure” which did not have the required code to support file reference keystore. This has been corrected.

SR-B43415 · Issue 299493

Upgrade does not exit when encountering corrupt ruleset name

Resolved in Pega Version 7.3

In order to avoid upgrade failures caused by an application rule existing without a version (corrupted data), handling has been added so that the upgrade will not fail if it encounters an application rule without either a name or version.

SR-B51825 · Issue 310042

Added handling for WO lock when OAuth2 token expires

Resolved in Pega Version 7.3.1

The expiration of the OAuth2 token committed the WOs in context and caused all WOs to lose their locks and eventually end up in the SLA broken queue. To fix this, code has been added to perform the commit on a new database thread so the commit operation will be independent from the actual thread context.

SR-D44041 · Issue 513919

Local UUID cache will be updated when merge event is detected

Resolved in Pega Version 8.4

Cluster-related issues were seen in multiple production clusters. For some nodes in the cluster the Cluster Management screen showed all expected nodes with valid Node IDs displayed, and on other nodes the Cluster Management screen showed the node ID of itself, SERVER@localhost:5701. On an impacted node displaying the wrong ID, the Node Information landing page did not work and displayed the error "Unable to execute job on ." Multiple advanced agents running on nodes in the affected clusters, both with correct and incorrect IDs, also failed with a similar error "Unable to execute job on <node's job id>". This was traced to a merge performed after a split brain. To resolve this, the code has been updated to handle merge events: when the node UUID is changed as part of a split brain recovery, the local UUID cache will be updated when the merge event is detected.

SR-D51554 · Issue 514063

Local UUID cache will be updated when merge event is detected

Resolved in Pega Version 8.4

Cluster-related issues were seen in multiple production clusters. For some nodes in the cluster the Cluster Management screen showed all expected nodes with valid Node IDs displayed, and on other nodes the Cluster Management screen showed the node ID of itself, SERVER@localhost:5701. On an impacted node displaying the wrong ID, the Node Information landing page did not work and displayed the error "Unable to execute job on ." Multiple advanced agents running on nodes in the affected clusters, both with correct and incorrect IDs, also failed with a similar error "Unable to execute job on <node's job id>". This was traced to a merge performed after a split brain. To resolve this, the code has been updated to handle merge events: when the node UUID is changed as part of a split brain recovery, the local UUID cache will be updated when the merge event is detected.

SR-D52336 · Issue 518388

Local UUID cache will be updated when merge event is detected

Resolved in Pega Version 8.4

Cluster-related issues were seen in multiple production clusters. For some nodes in the cluster the Cluster Management screen showed all expected nodes with valid Node IDs displayed, and on other nodes the Cluster Management screen showed the node ID of itself, SERVER@localhost:5701. On an impacted node displaying the wrong ID, the Node Information landing page did not work and displayed the error "Unable to execute job on ." Multiple advanced agents running on nodes in the affected clusters, both with correct and incorrect IDs, also failed with a similar error "Unable to execute job on <node's job id>". This was traced to a merge performed after a split brain. To resolve this, the code has been updated to handle merge events: when the node UUID is changed as part of a split brain recovery, the local UUID cache will be updated when the merge event is detected.

SR-D64090 · Issue 525866

Local UUID cache will be updated when merge event is detected

Resolved in Pega Version 8.4

Cluster-related issues were seen in multiple production clusters. For some nodes in the cluster the Cluster Management screen showed all expected nodes with valid Node IDs displayed, and on other nodes the Cluster Management screen showed the node ID of itself, SERVER@localhost:5701. On an impacted node displaying the wrong ID, the Node Information landing page did not work and displayed the error "Unable to execute job on ." Multiple advanced agents running on nodes in the affected clusters, both with correct and incorrect IDs, also failed with a similar error "Unable to execute job on <node's job id>". This was traced to a merge performed after a split brain. To resolve this, the code has been updated to handle merge events: when the node UUID is changed as part of a split brain recovery, the local UUID cache will be updated when the merge event is detected.

SR-D51554 · Issue 514061

Local UUID cache will be updated when merge event is detected

Resolved in Pega Version 8.2.5

Cluster-related issues were seen in multiple production clusters. For some nodes in the cluster the Cluster Management screen showed all expected nodes with valid Node IDs displayed, and on other nodes the Cluster Management screen showed the node ID of itself, SERVER@localhost:5701. On an impacted node displaying the wrong ID, the Node Information landing page did not work and displayed the error "Unable to execute job on ." Multiple advanced agents running on nodes in the affected clusters, both with correct and incorrect IDs, also failed with a similar error "Unable to execute job on <node's job id>". This was traced to a merge performed after a split brain. To resolve this, the code has been updated to handle merge events: when the node UUID is changed as part of a split brain recovery, the local UUID cache will be updated when the merge event is detected.

SR-D51554 · Issue 514064

Local UUID cache will be updated when merge event is detected

Resolved in Pega Version 8.1.7

Cluster-related issues were seen in multiple production clusters. For some nodes in the cluster the Cluster Management screen showed all expected nodes with valid Node IDs displayed, and on other nodes the Cluster Management screen showed the node ID of itself, SERVER@localhost:5701. On an impacted node displaying the wrong ID, the Node Information landing page did not work and displayed the error "Unable to execute job on ." Multiple advanced agents running on nodes in the affected clusters, both with correct and incorrect IDs, also failed with a similar error "Unable to execute job on <node's job id>". This was traced to a merge performed after a split brain. To resolve this, the code has been updated to handle merge events: when the node UUID is changed as part of a split brain recovery, the local UUID cache will be updated when the merge event is detected.

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