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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-130011 · Issue 571834

Resolved stale reference error when swapping stages with drag and drop

Resolved in Pega Version 8.2.8

If user swapped stages (2nd stage to 1st stage) using drag and drop and then added a participant or role in the stage, a Pega blue screen appeared. This was traced to using a grid with reorder and an inner grid in the cell. On drag and drop, the grid reference object was stale and not in sync with the latest table. To resolve this, code has been added to reinitialize the inner grid on drag and drop.

INC-139260 · Issue 592216

Handling added for third party form library

Resolved in Pega Version 8.2.8

When using a third party library which created a form tag, the wrong form was used on submit in the Ajax container. This has been resolved by updating the pzpega_ui_doc_submit file submitInner method to handle this use case.

INC-129278 · Issue 568856

Date range filter error resolved

Resolved in Pega Version 8.2.8

When using different locale settings, an "Invalid date" issue was seen when selecting a value for a date range filter. This has been resolved.

INC-139095 · Issue 596508

Portal loads for Simplified Chinese locale in Microsoft Internet Explorer

Resolved in Pega Version 8.2.8

When using Microsoft Internet Explorer, the portal would not load when using the Simplified Chinese locale. This was caused by Microsoft Internet Explorer rendering the locale as 'zh-CN-#Hans' instead of the expected 'zh-cn'. This has been resolved by adding a check to remove the "#" in the locale string to avoid a malformed URL.

INC-137100 · Issue 604059

Added predictive text handler for Japanese on iOS

Resolved in Pega Version 8.2.8

The autocomplete function was not working well in MobileView when using Japanese IME on iOS. This has been resolved by adding a new input handler for IOS mobile, which will be triggered when predictive text is selected in mobile.

INC-132176 · Issue 588807

Cache cleared before PDF generation to ensure proper fonts

Resolved in Pega Version 8.2.8

The font File OCRAEXT.ttf added at location "/usr/local/tomcat/fonts" was not being picked when the PDF was generated via an agent execution. When the same activity was run manually, the font issue was sporadic. Investigation showed that when multiple apps use the same props directory but different fonts directories, the handling would sometimes cause one app to use another app's props file with the result of the improper fonts mapping. To resolve this, an update has been made to clear the cache before PDF generation starts to ensure the library reads the proper fonts.

INC-132219 · Issue 580264

Values with accent characters are sorted properly

Resolved in Pega Version 8.2.8

Table Layout column values using a pagelist were not sorted properly when the data contained French accent characters. This has been resolved.

INC-131523 · Issue 573852

Parameters to Property UI Field available in report

Resolved in Pega Version 8.2.8

When using a parameterized control like Decimal for a property in the UI control of the Property rule with inputs given to the parameters, once the property was optimized and referred to in Report Definition, the value was rendered using the Control with parameters defined in its rule form. In the report, the column was not rendered as it is designed on the property rule, but the same worked as expected in a section. This behavior was a change after upgrade. This was traced to "pyPropertyName" being added to the stepPage as part of the pzMergeAutoGenForProp Activity, and has been resolved by adding it to the stepPage only when it is an auto-generated control.

INC-126255 · Issue 580907

Resolved "maximum limit for pending changes" error

Resolved in Pega Version 8.2.8

When attempting to create a work object in a custom way using doCreateNewCase from the Smart investigate layer by using the RMButtonWithoughtWorkCaseNGP section, a popup showed the error “You have reached maximum limit for pending changes. Please commit/cancel one or more changes to continue.” The error did not occur when creating the case using the out-of-the-box Create New Work action. This was traced to the custom configuration creating work object threads that were not destroyed after the work item is closed. To resolve this, handling has been updated for passing dynamiccontainerID and contentID parameters for OpenWorkByURL case. Note that the pzUpdateActionInfo activity must be called in any custom activity before the actual activity is invoked.

INC-143260 · Issue 599304

Overlapping columns fixed in ReportViewer

Resolved in Pega Version 8.2.8

When Report Viewer was used for Report Definition, displaying it on dashboard columns resulted in columns that overlapped each other. This was traced to a resize issue related to the scrolling checkbox and has been resolved.

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