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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-178417 · Issue 670114

Flag reset added for grid with 'Expand When'

Resolved in Pega Version 8.7

A grid using an 'Expand When' condition worked as expected when the condition was true, but once expanded the grid did not collapse if the expand condition was changed to false even if a section/harness refresh was performed. This has been resolved by adding an update which will reset the flag when the result of 'Expand When' is false.

SR-B10076 · Issue 281632

Save and Cancel use case enabled

Resolved in Pega Version 7.3

When a button was configured with both the "Save" + "Cancel" out-of-the-box actions, the cancel action was performed but the data was not saved to the database. If the button was configured only as a Save action, the save worked as expected but the lock was not released. In order to support a CrossDomain windows use case of enabling an agent to save entered work but cancel out of the case so another another agent can pick up the case and continue with it, the Work-Autoclose function has been modified to write try catch blocks and call doClose when a button is configured with both the "Save" + "Cancel" out-of-the-box actions.

SR-B11600 · Issue 282715

Handling added for dot in visible-when rule

Resolved in Pega Version 7.3

On click of the icon next to the visible-when rule in order to open the rule, the error "Unable to open the rule as Base Class Value is empty" was generated if the 'when' rule of the conditions included a dot. To correct this, the pega_openRuleSP logic has been modified to fall back to the section class from the PRXML when the value of baseClassValue is empty.

SR-B15790 · Issue 285997

Handling added for dot in visible-when rule

Resolved in Pega Version 7.3

On click of the icon next to the visible-when rule in order to open the rule, the error "Unable to open the rule as Base Class Value is empty" was generated if the 'when' rule of the conditions included a dot. To correct this, the pega_openRuleSP logic has been modified to fall back to the section class from the PRXML when the value of baseClassValue is empty.

INC-165992 · Issue 657691

Table Filter save uses correct harness

Resolved in Pega Version 8.7

After creating a new view for table and then relaunching the portal or switching between tabs, the created views were not visible. Investigation showed that the views were saved under the incorrect pycaseworker harness on initial load, causing them to not be visible when returning from the switch and using the correct pyCWPortalContent harness. This has been resolved with the addition of the new parameter innerHarnessName to get the harness name when creating a personalization instance.

INC-173760 · Issue 658069

Table Filter save uses correct harness

Resolved in Pega Version 8.7

After creating a new view for table and then relaunching the portal or switching between tabs, the created views were not visible. Investigation showed that the views were saved under the incorrect pycaseworker harness on initial load, causing them to not be visible when returning from the switch and using the correct pyCWPortalContent harness. This has been resolved with the addition of the new parameter innerHarnessName to get the harness name when creating a personalization instance.

INC-185847 · Issue 669526

Handling added for disabling weekends when no weekends are available

Resolved in Pega Version 8.7

A browser exception was generated while selecting the option “Disable weekends”. This was traced to a malformed array of weekends in a scenario where the Data-Admin-Calendar instance had all business days checked (i.e., no weekends). To resolve this, DatePickerAssembly and pzGenerateDatePicker have been updated to handle the case when there are no weekends available in the Data-Admin-Calendar instance.

INC-189047 · Issue 674759

Session timeout adjusted for use with Apple Safari

Resolved in Pega Version 8.7

A configured browser session logout timer was not working with the Apple Safari browser. This was traced to browser-specific handling for self.location.href and has been resolved by adjusting the logic and moving it inside a setTimeout to improve cross-browser compatibility.

INC-175892 · Issue 651962

Updated logic for Spinner API used in DateTime control

Resolved in Pega Version 8.7

When selecting 11, 22, 33, 44 in minutes in the DateTime picker, 11 was rounded off to 10, 22 was rounded off to 20, 33 was rounded off to 30, etc. This was due to the match and increment behavior in the UI Spinner Js API used by the DateTime control, and has been resolved by modifying the logic used to calculate the nextIndex in the keydownHandler API under ui_spinner.js .

SR-B12737 · Issue 283588

Resolved harness error after using pagination 'load more'

Resolved in Pega Version 7.3

After using the Pagination 'load more' option and clicking on any of the newly loaded items, a blank harness was opened. This was traced to missing change tracking data for the newly loaded rows, and has been corrected.

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