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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-175630 · Issue 653863

Application selections only announced when visible

Resolved in Pega Version 8.7

The elements of the application switcher were being announced by the NVDA screen reader even when toggled off, i.e. not visible. The issue was occurring because the focus was remaining at the search bar even after closing the app switcher window, and has been resolved by adding the necessary logic to switch the focus.

INC-195387 · Issue 681673

HandleResponses updated for use with optimized campaign

Resolved in Pega Version 8.7

After updating from Pega 8.4, responses were not processed in the pxHandleResponses Data flow if the "pyCampaignOptimization" flag was set to true. This was traced to a missed use case for an optimized campaign, and has been resolved by modifying the condition in HandleResponses.

SR-D26785 · Issue 495892

Corrected error when persisting temporary work object

Resolved in Pega Version 8.2.4

When persisting a temporary work object using the Persist case shape, the internal assignment handle was not updated to include the work object's ID. Subsequent attempts to access the internal assignment (such as the "Edit" button on the Review Harness) resulted in errors. Investigation showed that when a temporary case was persisted, pyInternalAssignmentHandle was not getting recalculated after pzInsKey was updated. To resolve this, the configuration on the edit button has been modified to use .pxFlow(pzInternalCaseFlow).pxAssignmentKey which is what pyInternalAssignmentHandle declare expression was also returning.

INC-197530 · Issue 686027

Value Finder updated for use with external Cassandra nodes

Resolved in Pega Version 8.7

Attempting to use the Value Finder feature resulted in the error "Running Simulation is not possible because the required services are not available. Contact your System Administrator to enable the data flow and decisioning data store services." Analysis traced this to a check which identifies whether there is more than one internal node available for CDH/ DSS node. Since there were only external nodes available in this scenario and no internal nodes, the method returned false and returned the error when the CDH / VF page was launched. To resolve this, the check has been modified to allow for external Cassandra.

INC-174933 · Issue 651829

Special characters escaped for use in "is in List" lookups

Resolved in Pega Version 8.7

After creating a specific criterion on any proposition using a string property, the "Is In List" operator, and a customer list with one value containing a "$", clicking save or check in resulted in the exception error "Problem invoking function: pega_decisionengine_propositionfilterfua.pzPropositionFilterMethodBody--(PublicAPI,ClipboardPage) java.lang.IllegalArgumentException: Illegal group reference at java.util.regex.Matcher.appendReplacement(Matcher.java:857) ". This has been resolved by escaping regular expression control characters in string replacement, which will allow the use of characters such as the $ sign for "is in List" lookups.

SR-D37945 · Issue 506799

Server node cache refresh will use remote execution timeout

Resolved in Pega Version 8.2.4

A campaign was failing due to VBD remote ping timeout with a stacktrace that indicated a StageException. Investigation showed that when the cluster is heavily loaded, calls to the remote execution API could time out. If this occurred when the VBD client was refreshing its cache of VBD server nodes, then the insert failed and the error was propagated up the calling data flow. To resolve this, the system will use the remote execution timeout when refreshing node cache, extend the timeout to 60 seconds, and ensure timeouts are retried during inserts.

INC-176757 · Issue 657785

Interaction History properly saved when running strategy on a different data flow

Resolved in Pega Version 8.7

Customized Interaction History properties that had been added to pyInteractionHistoryConfiguration and pyDefaultWorkingSet and saved into the PR_DATA_IH_FACT table were not being saved properly after upgrading from 7.3 to 8.3. This was a missed use case and has been resolved.

SR-D32525 · Issue 505467

Dirty check added to offer save/discard changes when closing tab

Resolved in Pega Version 8.2.4

With the OOTB section enabled, performing a change in the form (changing a text value, selecting a option in a dropdown, etc.) and closing the case generated an unexpected alert indicating that the case was changed and the modifications were lost. This differs from the previous behavior of showing the section pyDirtyCheckConfirm which offered the opportunity to save the work. This was a missed use case and has been resolved by updating the system to perform a check for the dirty state when closing the interaction and show a modal dialog asking the user to choose either save/discard if dirty.

INC-173725 · Issue 656480

Logic updated for DX API retrieving View/Action ID using embedded property

Resolved in Pega Version 8.7

While calling the DX API using Assignment ID and action ID, a 500 error response was logged indicating that the server encountered an unexpected condition that prevented it from fulfilling the request. Investigation traced this to the logic used for resolving an embedded property referenced in a control/field to identify the correct page class. In a non-work object context for flow actions the new assign page doesn't exist, but the system was checking for it and clearing off errors from the named page. This has been corrected.

INC-191356 · Issue 679163

External Input setting available on Strategy Batch Performance Test

Resolved in Pega Version 8.7

It was not possible to specify the External Input as part of a strategy when using a Batch Performance test. This has been resolved by updating the pzDisplayTestStrategyContext When condition to "true" the so external input selector is properly displayed.

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