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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-143861 · Issue 597558

pzIsScalar 'when' rule updated for Value list and Value group

Resolved in Pega Version 8.2.8

When using the GET/Cases/{ID} API to fetch details about a case, an intermittent HTTP 500 error appeared. This was traced to the 'when' condition pzIsScalar being returned as true for the ValueList property types and trying to set the value on the summaryData embedded page. This has been resolved by updating the pzIsScalar 'when' rule to better handle Value list and Value group.

INC-136383 · Issue 584518

Delegated SLA rule allows "Notify party"

Resolved in Pega Version 8.2.8

When modifying an SLA that had been delegated to an access group, setting the perform action to "Notify Party" did not present an option to select a user to notify. Attempting to submit the change resulted in the error "pzGoalCorrName—Value cannot be blank" and the rule was not saved. This was a missed use case with the delegation of SLA when notify party was used. and has been resolved.

INC-135161 · Issue 580934

Upload with "Select File" works in Microsoft Internet Explorer

Resolved in Pega Version 8.2.8

When using Microsoft Internet Explorer, uploading a document was failing on the first try when using the "Select File" button. The second attempt worked as expected. This was an intended consequence of work done to enable attaching the same file after deleting it, and was related to Microsoft Internet Explorer calling an "onChange" which caused the "pzAttachFileDDFileList" section which is used to display the attachments uploaded to not be properly refreshed. This has been resolved by updating the pzMultiFilePath control handling of the success and failure of the upload function call.

INC-131151 · Issue 572831

Resolved empty body for Reject email

Resolved in Pega Version 8.2.8

When using the pzEmailActions Section in Correspondence for Approve/ Reject functionality via email, there was no reply body in the email for Reject Option. This was due to the flow action for the Reject email being different than that of the Approve email, and has been resolved.

INC-141751 · Issue 596137

DragAndDrop attaching large file properly disables 'X'

Resolved in Pega Version 8.2.8

When a large file was attached using the DragAndDrop feature, the 'X' icon/button was not disabled. This made it possible to click 'X' and perform other actions during the upload, which caused the screen to freeze and required a browser refresh to continue the work. This was traced to incomplete work done on large file uploads, and has been resolved by ensuring the busy Indicator shown will be applied to the complete screen to avoid any other actions being performed.

INC-134370 · Issue 577633

Expanded Grid locking updated

Resolved in Pega Version 8.2.8

When using pyDashboadMyWorkList to show the cases of an operator with Master Detail in Read Only mode, the system was acquiring a lock on the expanded work object. To resolve this, the following changes have been made: - In activity Assign-pyAcquireObject, If the parameter bRODetails is true, do not call acquireWorkObject and do obj-open-by-Handle to get assignment and work page in pyAcquireObject activity. - In activity acquireWorkObject, the parameter skipWorkLock has been removed as acquireWorkObject should always acquire the lock.

SR-D77719 · Issue 569770

OpenIfStale updated to resolve optimistic locking race condition

Resolved in Pega Version 8.2.8

A race condition was created in optimistic locking by having two assignments save at overlapping times. This has been resolved by modifying the pzShowConflicts activity to use a version of openIfStale which will consider a workpage as stale even if the difference in pxUpdateDatetime is in milliseconds.

INC-144358 · Issue 601013

Localization added for "Automatically" and "Manually" field values

Resolved in Pega Version 8.2.8

The Dutch translation of "Child case [Case_type] [Case_id] has been [Instantiation_mode] instantiated" used the hard-coded English expression "manually". This has been resolved by adding the "Automatically" and "Manually" field values to localization.

SR-D72456 · Issue 561116

Added duplicate page handling for Bulk actions

Resolved in Pega Version 8.2.8

Trying to resolve cases using Bulk Actions and Bulk Resolve resulted in the exception "Trying to save an invalid page. The cover open count is incorrect; it is -1". This was traced to duplicate pages available on the clipboard with same the insHandle. To resolve this, the pzUpdateAndDeleteAssignments activity has been updated to check for duplicate pages, then pick the right page which is not being served by the findPageByHandle engine API.

INC-134557 · Issue 585646

Dropdown populated with parametrized data page source

Resolved in Pega Version 8.2.8

When configuring dropdowns or autocomplete controls with parametrized data page as a source in a section, the parameter configuration values and parameter names were not sent in the JSON created by the DX API view. This has been resolved by adding parameter support for DataPages in Dropdown, Autocomplete, and Radio buttons.

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