INC-174267 · Issue 669672
Wait action persists when using Urgency Adjustment
Resolved in Pega Version 8.6.2
When using the Urgency Adjustment (pyAdjustAssignmentsla standard local action), once a case reached the wait action and the goal and deadline were updated the previous pyWaitAction was not being stored. This has been resolved by ensuring the previous pyWaitAction will be stored and passed to the AddAssign activity.
INC-186654 · Issue 669114
GetStatusChanges performance improvements
Resolved in Pega Version 8.6.2
Performance issues were seen when running the GetStatusChanges report. This was traced to the filtering methods used, and has been resolved by updating the report definition and enhancing the filtering conditions.
INC-182332 · Issue 668691
Updated handling for DepStatusFromQueue parameter in CaseDependency
Resolved in Pega Version 8.6.2
The pyCaseDependency declare trigger was not considering the DepStatusFromQueue parameter when an agent was involved. This was a missed use case for a customized calling of the check flow dependency, and was traced to the "DepStatusFromQueue" parameter being empty. This caused the dependency to not be resolved so the parent case was waiting indefinitely even though the child case had reached the required status for resolution, and the system has been updated to handle this scenario.
INC-176952 · Issue 660482
DateTime format check added for REST response
Resolved in Pega Version 8.6.2
While retrieving case details using the standard GetCases API, a datetime field defined on a work object was returned in JSON date format i.e. "QuoteExpiryDate": "2021-06-09T14:00:00.000Z". However when the same field was mapped to a flow action's section, the value was retrieved by the GetAssignmentAction API which returned the value in Pega's date format, "value": "20210609T140000.000 GMT". This was traced to a missed datetime format check in the REST response, and has been resolved by using the Rule-Utility-Function pzAPICreateJsonForField to handle the conversion of the time stamp to JSON format.
INC-171842 · Issue 664387
Visible element populated for field value controls
Resolved in Pega Version 8.6.2
When implementing a section which had several labels with visible when conditions, this is not reflected in the DX API Get Assignment View. This has been resolved by adding a visible element.
INC-168368 · Issue 651079
Correct flow actions loaded in multi-thread portal refresh
Resolved in Pega Version 8.6.2
The member authentication screen was displaying an incorrect flow action on doing browser refresh after creating a new interaction. Refresh is a special case where the parameter retention is different across single-threaded & multi-threaded portals alongside the execution order of activities. In this case, this inconsistency occurred in a multi-threaded portal when newAssignPage had the information to load the proper assignment but the parameter indicated an old index. This has been resolved by adding 'when' conditions to to populate and pass the correct references and labels and to honor the Param.TaskIndex set and sent by UI activities so it's retained in case of multi-thread portals.
INC-182776 · Issue 666940
CheckFlowDependencies updated for auto-instantiated child cases
Resolved in Pega Version 8.6.2
A parent case with more than one child case was producing an unexpected behavior during the child case creation process. The first child case was instantiated at the correct point of the case stage based on its dependency condition, but the following cases were instantiated at the same point where the first child case was created irrespective of the dependency conditions defined in the other child cases. Investigation showed that the pxCheckFlowDependencies activity called from the Resolve activity was removing the named pages "pyTopCaseMap" "pyTopCaseWork" which are required for starting and validating configured auto-instantiate child cases in the pzCanStart function. To resolve this, an update has been made to CheckFlowDependencies which will use the activity "pzResolveCaseHierarchyMap" for removing the "pyTopCaseMap" and "pyTopCaseWork" pages based on DependencyType.