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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-175630 · Issue 653863

Application selections only announced when visible

Resolved in Pega Version 8.7

The elements of the application switcher were being announced by the NVDA screen reader even when toggled off, i.e. not visible. The issue was occurring because the focus was remaining at the search bar even after closing the app switcher window, and has been resolved by adding the necessary logic to switch the focus.

SR-B95830 · Issue 344260

Better handling for case updating when switching applications

Resolved in Pega Version 7.4

When using two applications, the application 1 case lifecycle view was shown at login. After switching to application 2, the case life cycle was not updated until the refresh icon was clicked. This was an issue with the pyCurrentCase value not being updated while switching apps, and an additional condition has been added to the pzSetCurrentCase Data transform to better handle application switching.

SR-B82049 · Issue 341054

pxCoverInsKey set in audit history when childcase created

Resolved in Pega Version 7.4

On adding an audit note during the creation of the child case, the audit history did not contain the reference to the parent case. Eventually, when the case was referenced, the pxCoverInsKey was populated in the history table. This was caused by an ordering error in the logic and the system has been updated to correct it.

INC-154189 · Issue 617247

Harness used to determine read-only for button/text input

Resolved in Pega Version 8.4.4

If a button/text input was configured to always be editable in a section by using the /v1/cases/{ID}/pages/{pageID} API (say i.e PageID as Review), the button/text input was always returned as readonly. This was due to the API being hardcoded to return readonly info, and has been resolved by updating pzGetPageDetails to not force read-only and let the harness configuration decide the behavior.

INC-173725 · Issue 656480

Logic updated for DX API retrieving View/Action ID using embedded property

Resolved in Pega Version 8.7

While calling the DX API using Assignment ID and action ID, a 500 error response was logged indicating that the server encountered an unexpected condition that prevented it from fulfilling the request. Investigation traced this to the logic used for resolving an embedded property referenced in a control/field to identify the correct page class. In a non-work object context for flow actions the new assign page doesn't exist, but the system was checking for it and clearing off errors from the named page. This has been corrected.

INC-150172 · Issue 611774

Updated class handling for View field security

Resolved in Pega Version 8.4.4

When using a defined View which returned a page and its fields and used an inherited custom work party definition, trying to update the pyWorkParty(Customer) by calling the "post /assignments/{ID}/{actionID}" did not work as expected when Field Security was ON. This was traced to the field security relying on the design time page class information stored in the list/group property, and has been updated to resolve the view fields using actual class information from the work page.

INC-149823 · Issue 608354

DX API returns properly referenced icon class for embedded page

Resolved in Pega Version 8.4.4

When using the DX API to build an Angular JS UI, the response returned from the GET /cases/{ID}/actions/{actionID} api did not return the iconStyle for an icon class that uses a property reference when the flow is on an embedded page. This has been resolved by adding code to set the correct context for pzAPICreateJsonForModes and pzAPICreateJsonForField Rule-Utility-Function.

SR-B89155 · Issue 337930

Case stages correctly displayed in Microsoft Internet Explorer

Resolved in Pega Version 7.4

Case stages were not being properly displayed when using Microsoft Internet Explorer. This was due to the UI kit version of the "pxDisplayStages" rule using the Dynamic Layout with inline format, causing the parent div to not be used for width in Microsoft Internet Explorer. This has been fixed.

INC-146174 · Issue 602868

Chevron vs Back button in screen flow made consistent

Resolved in Pega Version 8.4.4

When using the TabbedScreenFLow7 harness with the "Enable navigation Link" and "Only allow navigating back to step" settings for the flow along with client-side validations, the validations were ignored when using the back button but using the chevron displayed a validation error. Investigation showed that the case action area buttons and bread crumb navigation were out of sync during the back button operation. This has been resolved by updating the ProcessStep function in BreadCrumbTrial library to pass skipValidations while calling gotoprevioustask.

INC-170514 · Issue 653762

Lock conflict resolved for AssignmentCheck

Resolved in Pega Version 8.7

The error "Unable to unlock this work object" sporadically appeared in both the runtime log and Pega RULES log when the robot was trying to create a case in Pega using an API call. Investigation showed that as the case was created, it was pulled by another robot (another requestor) which was using the GetAssignments API. This caused the perform assignment check to fail. To resolve this, a 'when' rule has been added to the performAssignmentCheck Activity.

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