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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D38492 · Issue 505489

Batching now enabled when using IH Summary shape in substrategies

Resolved in Pega Version 8.2.4

Batching was not being enabled when using IH Summary shape in substrategies. This was traced to the IH_SUMMARY_CACHE field not automatically being passed to sub-strategies, and has been corrected.

SR-D39003 · Issue 505997

Threads will be updated to maintain assembly context when using Static Assembler

Resolved in Pega Version 8.2.4

When running the Static Assembler utility from UI, the assembler process completed successfully but the PegaRULES.log was flooded with the FATAL exception "Usage error - next Executable not based on current". This error was generated from com.pega.pegarules.session.internal.mgmt.Executable constructor, and indicated an issue with the thread context being different from the assembly context. To resolve this, the system has been modified to update the context of thread to what is expected as assembly context.

SR-D38450 · Issue 505656

Added workaround to handle HiddenPropertiesToIgnore when a page is in Read Only mode

Resolved in Pega Version 8.2.4

A 'WrongModeException' was generated while trying to use the Data Transform pxHiddenPropertiesToIgnore to remove system properties from page. When the Datapage was set to Editable/Savable mode, the Activity ran without an error and executed the Data transform. When the Datapage was in Read only mode, the error occurred. This was traced to a process that previously was allowed to set a page to an empty string, but which was removed during recent work. To resolve this, four instances of pxHiddenPropertiesToIgnore that included Single Page Value properties have been updated by moving them to the bottom of the Data Page and changing them to an "Update Page" from a "Set".

SR-D33934 · Issue 503333

Parent case lock properly released when child case is resolved

Resolved in Pega Version 8.2.4

After creating Parent-Child casetypes with default locking where the child case had the “Allow access to parent” check box checked, the temporary lock acquired on the parent during resolution of the child case was not released afterwards. If “Allow access to parent” was not checked, then the locks were released on both the parent and the child. This was traced to a combination of parameters used by the openIfStale() API where aUnlockOnCommit could be set to false despite the provided locking strategy expecting it to be true, as well as honoring UnlockOnCommit when maintainLockingStrategy is false. To resolve this, the system has been updated to always check whether the lock is available in the map already and if it is, then set unlockonCommit to true. Otherwise, under all cases, honor the passed-in unlockOnCommit value.

SR-D42670 · Issue 510183

Force order added to inner join when running a Rules Resolution filter

Resolved in Pega Version 8.2.4

After upgrade, D_getResolvedWorkStatuses was not loading properly due to a Report Definition that used a Filter by Rule Resolution option timing out on the SQL Server. When the Filter by Rule Resolution option is selected in Report Definition, it will generate a rule resolution query with an inner join which can cause a time out on the SQL Server while it tries to find out the join order for tables with multiple joins. To resolve this, the SQL server will provide a Force order, merge inner join hint option by way of an added DSS reporting/useForceOrderHint. Additionally, reporting/useMergeHintForRRquery should be set on Pega-Reporting to set things up for using the Merge Inner join hint in the query.

SR-D20423 · Issue 503444

Improved upgrade handling for tables using classes with property references

Resolved in Pega Version 8.2.4

After upgrade, some page property values were blank and exposed database columns did not contain the values. Investigation showed that the reference properties did not have context and hence column population was not able to determine their value. To resolve this, instead of doing column population for all the columns, the system will identify classes that have property references and that are being optimized as part of upgrade process and maintain a list of specific columns to update.

SR-D23723 · Issue 503088

pxGenerateExcelFile updated for handling blank dates

Resolved in Pega Version 8.2.4

When using a custom template for exporting to Excel, blank DateTime property column values defaulted to the current date. To resolve this, the pxGenerateExcelFile activity has been updated to ensure that an empty date will be exported as blank and that given dates will appear in the correct datetime format.

SR-D41229 · Issue 507176

Resolved slowness in retrieving case attachment from AWS

Resolved in Pega Version 8.2.4

Attempting to open a case attachment caused the application to slow over time and eventually became unresponsive. Restarting the Tomcat nodes improved the response time. This was traced to a null Buffered Input Stream not being closed correctly when using AWS, and has been resolved by adding the needed logic to PegaGadget-Pulse.pzStorageAttachSelectedFile. In addition, enhanced logging has been added to Embed-Repository-S3.pyGetFile. Additional enhancements for this issue will be included in a future release.

SR-D36715 · Issue 507456

Resolved slowness in retrieving case attachment from AWS

Resolved in Pega Version 8.2.4

Attempting to open a case attachment caused the application to slow over time and eventually became unresponsive. Restarting the Tomcat nodes improved the response time. This was traced to a null Buffered Input Stream not being closed correctly when using AWS, and has been resolved by adding the needed logic to PegaGadget-Pulse.pzStorageAttachSelectedFile. In addition, enhanced logging has been added to Embed-Repository-S3.pyGetFile. Additional enhancements for this issue will be included in a future release.

SR-D36704 · Issue 504808

Repaired Pega validation report

Resolved in Pega Version 8.2.4

The Pega Usage validation report was not working. This was traced to the UVO O/P file having a null value and not containing any data regarding the environment daily usage. This has been corrected by updating the java used in getElementsByTagName.

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