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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-187553 · Issue 675429

Service Email handling updated for MSGraph "From" address

Resolved in Pega Version 8.7

While creating cases via email listener, the "From" address was not shown when using MSGraph. This was an issue with extracting the display name when MSGraph is used, and has been resolved by adding double quotes to display the name unconditionally.

INC-188080 · Issue 673783

Service Email handling updated for MSGraph "From" address

Resolved in Pega Version 8.7

While creating cases via email listener, the "From" address was not shown when using MSGraph. This was an issue with extracting the display name when MSGraph is used, and has been resolved by adding double quotes to display the name unconditionally.

INC-188143 · Issue 674972

Service Email handling updated for MSGraph "From" address

Resolved in Pega Version 8.7

While creating cases via email listener, the "From" address was not shown when using MSGraph. This was an issue with extracting the display name when MSGraph is used, and has been resolved by adding double quotes to display the name unconditionally.

INC-189477 · Issue 674034

Service Email handling updated for MSGraph "From" address

Resolved in Pega Version 8.7

While creating cases via email listener, the "From" address was not shown when using MSGraph. This was an issue with extracting the display name when MSGraph is used, and has been resolved by adding double quotes to display the name unconditionally.

INC-200029 · Issue 690167

Service Email handling updated for MSGraph "From" address

Resolved in Pega Version 8.7

While creating cases via email listener, the "From" address was not shown when using MSGraph. This was an issue with extracting the display name when MSGraph is used, and has been resolved by adding double quotes to display the name unconditionally.

INC-164308 · Issue 634409

UseNoCacheHeaders default expiration set to "0"

Resolved in Pega Version 8.6.1

When the prconfig/HTTP/UseNoCacheHeaders/default was set true it used the value "Expires: Thu, 01 Dec 1994 16:00:00 GMT". This has been updated to the more commonly used setting "0".

INC-145802 · Issue 636323

Oracle temporary space explicitly freed after writing LOBs

Resolved in Pega Version 8.6.1

Oracle temporary space used to write the LOB was not freed up after writing records to Log-Service-File when using OJDBC8 or OJDBC10 versions and the table involved had inline BLOB storage such as small blob tables like Log-service-file (2-4kB blobs). This did not occur when using OJDBC7, but investigation with Oracle could not determine why the older version did not have this issue. This issue has been resolved by explicitly freeing the LOB space with a call to free() / freeTemporary() , a utility for LOB objects that was introduced in JDBC 4.

INC-159244 · Issue 627863

Bulk actions check in preserves declare expression legacy setting

Resolved in Pega Version 8.7

When a declare expression was saved in legacy mode with "Whenever used" selected in change tracking, performing a bulk check-in of the rule caused the expression to default to the new forward chaining method. This did not occur when using a direct check-in. Investigation showed this was caused by the check-in page holding a legacy value before the step execution, and has been resolved by adding a pre-save activity before the validation activity that will restore the .pyIsLegacy value from .pyExpressionTypeSelector, if set.

INC-190380 · Issue 678643

CreateVersion rule updated for REST Integration Wizard

Resolved in Pega Version 8.7

When using a JSON response in the Create REST Integration wizard to generate the rules, the wizard displayed a null pointer exception during the final generation. The error pop up message "Generation process has been canceled and all created records have been removed" was displayed on the screen. This was traced to the REST Integration Wizard putting data rules in the wrong ruleset version when the context of both the Integration Layer and the Data Layer were configured to use an existing ruleset and to create a new version of that ruleset, and has been resolved by modifying the pzCreateVersion rule to support this.

INC-156758 · Issue 629938

ExpandStream called before Page-Merge-Into to ensure correct merge

Resolved in Pega Version 8.6.1

The Page-Merge-Into method was not merging the source page into the target page when the use case was run without tracer, but merged properly when run with tracer. This was traced to an intermittent issue with expanding properties, and has been resolved by calling expandStream on the source property if it is unknown prior to checking if the source and target properties are merge compatible.

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