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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-178148 · Issue 660926

Handling added for SSO servlet name

Resolved in Pega Version 8.5.5

After update, logging into an external site was not working correctly due to the SSO URL being appended with "/app/default". This has been resolved by updating the code to handle the servlet name properly.

INC-176112 · Issue 656971

When rule inside a loop correctly picked

Resolved in Pega Version 8.5.5

While using a 'when' rule inside a loop of a page list, the rule was not being picked during runtime. This has been resolved by adding an update to allow an assembly time class name to be passed into runtime.

INC-147873 · Issue 610865

Custom header character encoding for Subject added

Resolved in Pega Version 8.5.5

Case correspondence that contained a Subject with accent characters such as "Invitation à être" was being rejected by MailJet on the basis of encoding issues on the "Thread-Topic" when using custom headers. The error "BAD HEADER SECTION, Non-encoded non-ASCII data (and not UTF-8)" was generated. This was traced to the Send Email Smart Shape handling when using custom headers, and has been resolved by encoding the Subject before appending it to the Thread-topic header while adding custom headers.

INC-159244 · Issue 627864

Bulk actions check in preserves declare expression legacy setting

Resolved in Pega Version 8.5.5

When a declare expression was saved in legacy mode with "Whenever used" selected in change tracking, performing a bulk check-in of the rule caused the expression to default to the new forward chaining method. This did not occur when using a direct check-in. Investigation showed this was caused by the check-in page holding a legacy value before the step execution, and has been resolved by adding a pre-save activity before the validation activity that will restore the .pyIsLegacy value from .pyExpressionTypeSelector, if set.

INC-182572 · Issue 663555

Support added for multiple host proxy architecture

Resolved in Pega Version 8.5.5

When using an architecture where certain types of users were sent through multiple proxy servers to get the Pega Cloud instance, an exception was generated at the point of accessing the environment. This was traced to the use of Apache 2.4 with mod_proxy. As the request passed through each proxy, the x-forwarded-host header had values appended to it by mod_proxy which resulted in the error "com.pega.pegarules.pub.context.PRSecurityException: Multiple host names in header X-forwarded-Host". This has been resolved by updating the code to support using a multiple host proxy configuration.

INC-169116 · Issue 654255

Correct time zone chosen for fr_Fr appointment function

Resolved in Pega Version 8.5.5

When using the "fr_Fr" location and and "Europe/Paris" time zone for appointments, a null pointer exception was seen related to the function getStartOrEndDateTime. Investigation showed that the incorrect time zone was being picked from the fr_FR.xml file when parsing the date. To resolve this, 4 letter time zone codes have been moved above the 3 letter time zone codes.

INC-158018 · Issue 633374

Archiving updated to include pxobjclass in CTE column list

Resolved in Pega Version 8.5.5

After enabling the case archival feature on a casetype, cases were getting stuck in the Archive-Ready state while being archived, and a 'column not found' error was seen. Investigation showed that the generated SQL statement used to retrieve the resolved case instances used a common table expression (CTE) whose columns were inskey, insclass, and parentinskey, and the query that referenced the CTE was attempting to compare the column pxobjclass when pxobjclass did not exist in the CTE's column list. To resolve this, the CTE column list has been updated to pzinskey, pxobjclass, and parentinskey to prevent the 'column not found error' from occurring, and the query that referenced the CTE was also updated to use the correct column names and aliases.

INC-161645 · Issue 634639

Java Bean import updated to handling differences in Java 7 and Java 8

Resolved in Pega Version 8.5.5

The behavior of the java bean Introspector class is inconsistent across different versions of the JDK when detecting indexed properties built off of java.util.List objects, causing Java Bean import to generate differently in Java 7 and Java 8. This has been resolved by updating PRIndexedPropertyDescriptor to better handle this JDK difference by resolving indexed read and write methods manually using simple reflection.

INC-162262 · Issue 654964

Query added to find time zone for MSSQL database

Resolved in Pega Version 8.5.5

The exception "com.microsoft.sqlserver.jdbc.SQLServerException: xp_regread() returned error 5, 'Access is denied.'" was generated when the AES agent PushDBSizeInfo was being run. This was traced to the GetDBInfo activity trying to retrieve the time zone of the MSSQL database by executing a query that used a Microsoft SQL routine to read the windows registry to get the current time zone. The error was not due to security within the SQL Server, but instead was caused by Microsoft Windows security related to the permissions on the registry keys for the users under which specific SQL Server processes were running. To resolve this, an update has been made to call a different query which will get the time zone for the SQL Server.

INC-167606 · Issue 657153

Optimization prconfig check added for TableInformationMap

Resolved in Pega Version 8.5.5

A prconfig setting check has been added to the TableInformationMap use of OPTIMIZE_SMA_QUERY during its foreign key lookup.

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