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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-188143 · Issue 674972

Service Email handling updated for MSGraph "From" address

Resolved in Pega Version 8.7

While creating cases via email listener, the "From" address was not shown when using MSGraph. This was an issue with extracting the display name when MSGraph is used, and has been resolved by adding double quotes to display the name unconditionally.

INC-189477 · Issue 674034

Service Email handling updated for MSGraph "From" address

Resolved in Pega Version 8.7

While creating cases via email listener, the "From" address was not shown when using MSGraph. This was an issue with extracting the display name when MSGraph is used, and has been resolved by adding double quotes to display the name unconditionally.

INC-200029 · Issue 690167

Service Email handling updated for MSGraph "From" address

Resolved in Pega Version 8.7

While creating cases via email listener, the "From" address was not shown when using MSGraph. This was an issue with extracting the display name when MSGraph is used, and has been resolved by adding double quotes to display the name unconditionally.

SR-124952 · Issue 189563

Resolved HTMLtoPDF font load error

Resolved in Pega Version 7.1.8

When using a Fonts directory during HTMLToPDF conversion, the StaticContent folder resolved to an incorrect properties file and generated an error that appeared to indicate the fonts had not correctly loaded even when they had indeed loaded. The error was traced to the function used to open the Static Content folder with the direct file handle, and this has been updated to resolve correctly.

SR-124952 · Issue 189565

Resolved HTMLtoPDF font load error

Resolved in Pega Version 7.1.8

When using a Fonts directory during HTMLToPDF conversion, the StaticContent folder resolved to an incorrect properties file and generated an error that appeared to indicate the fonts had not correctly loaded even when they had indeed loaded. The error was traced to the function used to open the Static Content folder with the direct file handle, and this has been updated to resolve correctly.

SR-126775 · Issue 189860

Resolved HTMLtoPDF font load error

Resolved in Pega Version 7.1.8

When using a Fonts directory during HTMLToPDF conversion, the StaticContent folder resolved to an incorrect properties file and generated an error that appeared to indicate the fonts had not correctly loaded even when they had indeed loaded. The error was traced to the function used to open the Static Content folder with the direct file handle, and this has been updated to resolve correctly.

SR-127880 · Issue 193696

Rest Connector wizard updated for custom naming conventions

Resolved in Pega Version 7.1.8

After migrating, a data model generated using the Rest wizard would fail when attempting to map a response using pxResults of Code-Pega-List. The mapping logic has been updated to better handle custom naming conventions.

INC-159244 · Issue 627863

Bulk actions check in preserves declare expression legacy setting

Resolved in Pega Version 8.7

When a declare expression was saved in legacy mode with "Whenever used" selected in change tracking, performing a bulk check-in of the rule caused the expression to default to the new forward chaining method. This did not occur when using a direct check-in. Investigation showed this was caused by the check-in page holding a legacy value before the step execution, and has been resolved by adding a pre-save activity before the validation activity that will restore the .pyIsLegacy value from .pyExpressionTypeSelector, if set.

SR-121200 · Issue 184842

DB2 DateTime conversion fixed

Resolved in Pega Version 7.1.8

After inserting date values in DB2, using the select command and retrieving the above date values using RDB-List returned the date as one day earlier. The root cause of this issue was the logic used for reading and writing date columns in DB2. The logic was implemented in order to ensure that the values in the column were both saved and retrieved in GMT time zone. However, when a java.sql.Date object was retrieved from the JDBC metadata, it was returned as the date value at the time of Midnight, and the time zone was set to the local time zone by the metadata (instead of the expected GMT time zone). When preparing to return this value, the Date object was formatted with reference to GMT, which causes the Date object to have an hour subtracted and report a date value that was one day less than expected. To fix this, the datetime logic for the Date columns has been modified to use a DateFormat object in the system's local time zone.

INC-190380 · Issue 678643

CreateVersion rule updated for REST Integration Wizard

Resolved in Pega Version 8.7

When using a JSON response in the Create REST Integration wizard to generate the rules, the wizard displayed a null pointer exception during the final generation. The error pop up message "Generation process has been canceled and all created records have been removed" was displayed on the screen. This was traced to the REST Integration Wizard putting data rules in the wrong ruleset version when the context of both the Integration Layer and the Data Layer were configured to use an existing ruleset and to create a new version of that ruleset, and has been resolved by modifying the pzCreateVersion rule to support this.

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