INC-177323 · Issue 672420
Search string wildcard use documentation updated
Resolved in Pega Version 8.7
The support article for the search API has been updated to clarify the ability to use the wildcard character "*" by manually adding it to the prefix of each term in the search string.
INC-168254 · Issue 659297
Documentation updated for accents and special characters used in search
Resolved in Pega Version 8.7
The "Pega search API" article has been updated to reflect that the search functionality in Pega Platform does not match accented words with unaccented. For example, searching for santé and sante will retrieve different results. In addition, Domain Specific Language (DSL) includes special characters for use when searching, for example '-', '_', '!', '@'. However, the system retrieves various results depending on the way the special characters are used in the search query. If the query contains special characters that are not escaped, the system may retrieve incorrect results. For example, not escaping the slash mark in the 25/02 query may cause the system to ignore the special character.
INC-190130 · Issue 678541
Help information updated for using Elastic Search with Report Definition
Resolved in Pega Version 8.7
The support article "Configuring a report definition to run against an Elasticsearch index" has been updated to clarify that the search can pass multiple values with a space in pySearchString as it does OR operation on all the fields, and that filters in the report definition will be used when executing the report directly or when calling the report in the pxRetrieveSearchData activity. https://community.pega.com/knowledgebase/articles/system-administration/85/configuring-report-definition-run-against-elasticsearch-index
INC-175994 · Issue 667482
Removed redundant Microsoft Outlook email interaction chain
Resolved in Pega Version 8.7
When opening an email interaction case, the email editor user interface area showed the complete email chain of the email for every new message that came in related to the case. This was traced to the difference in the selectors that various email clients use to construct a response to an email with email history in it, and has been resolved by updating the selectors for Microsoft Outlook in pyRichTextEmailHistorySelector so no conversation is repeated when using that client.
INC-191159 · Issue 682362
Validate topics based on all topics in channel instead of default language
Resolved in Pega Version 8.7
if a 'When Rule' was used in Email Receiver to provide some conditions, it was not possible to use topics from the dropdown which were trained with training data in prediction studio. This was a missed use case, and was traced to validation being based on the default language topics. To resolve this, the data page has been modified from getting default language topics to getting a union of topics. The datapage for default language topics has also been withdrawn.
INC-185255 · Issue 669441
More responsive attachment loading for interaction portal
Resolved in Pega Version 8.7
Attempting to view a large email attachment in the interaction portal was resulting in slow loading and page responsiveness issues. Investigation showed there were numerous unnecessary height calculations happening when checking the dom elements, and this has been resolved with an update which will use the property mapping js file to make the screen more responsive when highlighting.
INC-197116 · Issue 684955
Handling updated for migrated cases
Resolved in Pega Version 8.7
When performing a contact search in an interaction case that was migrated from an earlier version, clicking the Add Task button generated an exception when executing pzSendFeedbackToNLP(step 9) > pzFindTopicModel. This was traced to an unnecessarily call to pzMigrateInteractionCases each time a migrated case was opened, and has been resolved by updating the system to use JumpToLaterStep in Step1 of pzCheckAndMigrateInteractionCases to avoid calling MigrateCase again.
INC-201334 · Issue 690735
ADMinputsource field population updated to handle transactional decisions
Resolved in Pega Version 8.7
The CaptureResponse flow was failing while writing to AdaptiveAnalytics with the error "IllegalArgumentException - argument does not represent JSON object". This occurred while running an outbound campaign where a few decisions were treated as transactional and did not have Model executions. Attempting to set a response for these decisions resulted in a JSON parse exception being thrown due to pxADMInputs not being populated (no models executed). This occurred only when using transactional actions in CDH, and was caused by the system only including predictive models during the make decision flow due to common inputs not being stored. While there was a workaround of overriding the property pzADMInputSource to use modelReferences instead of admInputContainer, this has been resolved by correcting how the pzADMinputsource field is populated. When there is no modelInput, the system will not populate that field so the page is ignored.
INC-147654 · Issue 642189
Updates to displaying embedded images in cases
Resolved in Pega Version 8.7
Sending an email with an embedded image to the email ID associated with the email listener successfully created the interaction case, but the embedded image was not displayed when the case was opened from the work-basket. A rule-not found exception was seen in the tracer for pyGetImageDisplay, the rule responsible for displaying the images in the ET pane. Investigation showed that when URLObfuscation was turned on, the decryption of the URL was not successful because "&" had been encoded to '& amp;'. This has been resolved by calling the activity pyGetImageForDisplay using URLMapping instead. An additional issue was seen with displaying images in the email interaction pane where the additional empty new lines moved the image outside the intended place. This was traced to a customization for the reply area which used the pyHighlightedMessage property and converted newlines to br tags even in HTML mode. To resolve this, pyHighlightedMessage has ben modified to convert newlines to br tags only if the mode is plain text.
SR-D28965 · Issue 501857
Repository document deletion modified for better cleanup
Resolved in Pega Version 8.2.4
When using documents functionality, creating and uploading a document properly stored it, but deleting the document did not remove the associated files from storage. Whenever a document is created that has a file, instances Of Link-Attachment and Data-WorkAttach-File are also created. Previously, when the document was deleted, the associated instances and actual file were not deleted from the repositories but rather marked as Resolved-Withdrawn and hidden at the UI level. The system has now been updated so that when a document is deleted, the document attachment will also be deleted from all places like list, Tile, and document View, and reference instances like Link-Attachment and Data-WorkAttach-File instance will also be removed along with the actual file from the repository.