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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-C75278 · Issue 415735

Extension added to wrapper activity to allow skipping completed assignments

Resolved in Pega Version 8.2

The withdrawal of the pyPopulateCaseContentsWrapper activity rule from the PegaCardSd ruleset caused the wrapper activity in Pega-EndUserUI to be utilized instead, but that activity included a different behavior which resulted in the Completed Assignments checkbox being set as 'true' during processing instead of staying 'false' unless checked by user. This resulted in additional assignments showing when previously only open assignments would show as default. In order to correct this, a new extension "DT(pyPopulateCaseContentsWrapperExtension)" has been provided to set the required fields in order to skip fetching the completed assignments. To utilize this, set the pyShowCompletedAssignments property to true in the extension DT to hide the assignments.

SR-C72385 · Issue 414867

Resolved ClassCast email exception caused by duplicate javamail class loading

Resolved in Pega Version 8.2

A ClassCastException was occurring when attempting to configure an email account in conjunction with JBOSS , WebLogic, or WebSphere Liberty. Analysis traced the issue to Class Loading: the WAS application server was providing a default com.ibm.ws.prereq.javamail.jar which conflicted with Pega's out of the box mail-1.5.5.jar, and at run time the JAR provided by WAS was getting picked due to JBoss, Weblogic, and WAS loading architectures from Tomcat. To resolve this, the delegation in PRAppLoader has been expanded to include the "javax.mail." package. This will ensure that Pega delegates to the web-app classloader unconditionally for the email classes. This prevents the ClassCastException caused by the interface javax.mail.Transport and com.sun.smtp.(Implementation Class) being loaded by two different class loaders.

SR-C77994 · Issue 419283

Resolved ClassCast email exception caused by duplicate javamail class loading

Resolved in Pega Version 8.2

A ClassCastException was occurring when attempting to configure an email account in conjunction with JBOSS , WebLogic, or WebSphere Liberty. Analysis traced the issue to Class Loading: the WAS application server was providing a default com.ibm.ws.prereq.javamail.jar which conflicted with Pega's out of the box mail-1.5.5.jar, and at run time the JAR provided by WAS was getting picked due to JBoss, Weblogic, and WAS loading architectures from Tomcat. To resolve this, the delegation in PRAppLoader has been expanded to include the "javax.mail." package. This will ensure that Pega delegates to the web-app classloader unconditionally for the email classes. This prevents the ClassCastException caused by the interface javax.mail.Transport and com.sun.smtp.(Implementation Class) being loaded by two different class loaders.

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