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Resolved Issues

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Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D25972 · Issue 501482

Handling added for custom error message in post-authentication activity

Resolved in Pega Version 8.2.4

The error message in post authentication activity was always appearing as 'Login terminated because a post-authentication activity or policy failed' irrespective of the actual message being conditionally set in the activity based on post authentication logic. Investigation showed that the parameter page in the SSO post-authentication activity was not being passed to the 'pzShowAuthPolicyError' activity due to the post-authentication activity executing in authenticated context whereas the HTML fragment executed in the un-authenticated context. In order to support this use, post-authentication activity will set the error message on a predefined property and propagate that to the HTML fragment by appending the error message as a query parameter in the redirect exception URL post-authentication failure.

INC-187553 · Issue 675429

Service Email handling updated for MSGraph "From" address

Resolved in Pega Version 8.7

While creating cases via email listener, the "From" address was not shown when using MSGraph. This was an issue with extracting the display name when MSGraph is used, and has been resolved by adding double quotes to display the name unconditionally.

INC-188080 · Issue 673783

Service Email handling updated for MSGraph "From" address

Resolved in Pega Version 8.7

While creating cases via email listener, the "From" address was not shown when using MSGraph. This was an issue with extracting the display name when MSGraph is used, and has been resolved by adding double quotes to display the name unconditionally.

INC-188143 · Issue 674972

Service Email handling updated for MSGraph "From" address

Resolved in Pega Version 8.7

While creating cases via email listener, the "From" address was not shown when using MSGraph. This was an issue with extracting the display name when MSGraph is used, and has been resolved by adding double quotes to display the name unconditionally.

INC-189477 · Issue 674034

Service Email handling updated for MSGraph "From" address

Resolved in Pega Version 8.7

While creating cases via email listener, the "From" address was not shown when using MSGraph. This was an issue with extracting the display name when MSGraph is used, and has been resolved by adding double quotes to display the name unconditionally.

INC-200029 · Issue 690167

Service Email handling updated for MSGraph "From" address

Resolved in Pega Version 8.7

While creating cases via email listener, the "From" address was not shown when using MSGraph. This was an issue with extracting the display name when MSGraph is used, and has been resolved by adding double quotes to display the name unconditionally.

INC-157448 · Issue 638925

Latitude and longitude populated for CreateWork history

Resolved in Pega Version 8.7

After enabling geo location in the casetype rule, when the case was created using the Create menu option from either Dev studio or Manager portal the Latitude and longitude values were set on the pxRequestor page and were available in the Case Audit history in the Map control. When the same case was created using CreateWork action configured on a button, it did not log the latitude and longitude values in the case Audit history. Investigation showed this was caused by a 'when' condition in the AddWorkHistory activity which checks the requestor page for latitude value and which had a null value when a createWork action was used to create the case. To correct this, the template metadata of the form will be populated with latitude and longitude values from pxRequestor page to be used in the latitude and longitude hidden fields.

INC-167388 · Issue 651309

Values treated as strings for offline data transform concatenate

Resolved in Pega Version 8.7

When using a Data Transform to construct a URL using multiple properties that contain values with a leading or trailing "0", the "0" was trimmed when the corresponding mobile JS code was generated using pega.process.expression.getValue("pyWorkPage.PlanData.SegmentID", "pyWorkPage.PlanData") . This was traced to the offline property type assuming that any numbers-only string should be treated as a number, so the data transform concatenate was converting “0001” to 1. To resolve this, the value will be treated as a string when being evaluated in an offline data transform.

INC-184729 · Issue 669741

Pinning document to space correctly generates thumbnail

Resolved in Pega Version 8.7

When pinning a document to a space using the standard document repository tile, the resulting pin did not have an image corresponding to it. The process worked properly when pinning a document directly from the space itself. This was a missed use case and has been resolved by adding an update to set the pyImage of the document while pinning the space.

INC-179478 · Issue 662927

Handling updated for progressive load on scroll in repeating dynamic layers

Resolved in Pega Version 8.7

When using progressive load on scroll on a repeating dynamic layout with a bar graph control, the bar which was loaded earlier was being removed during scrolling and only the current page's bar graph was displayed. This was traced to the page load and refresh handling in repeating dynamic layers, and has been resolved by modifying the logic to use a partial-refresh when appropriate.

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