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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D46681 · Issue 514435

SnapStart supports SAML2 Authentication

Resolved in Pega Version 8.1.8

When using an HTTP Post to SnapStart into Pega using PRCustom style or PRAuth style SAML authentication, the login was looping back to the login request. Investigation showed that the Pega ACS was posting data properly back to the RelayState URL, however the login activity was not getting the SAMLResponse and simply sent a SAML Login Request again. This has been fixed by updating reqContextURI in case of SAML2 Authentication service so pyActivity=value will be passed.

SR-D53176 · Issue 541793

Error when adding function filter will persist

Resolved in Pega Version 8.1.8

When an exception occurred while adding a filter in the report viewer, the error was shown but cleared due to an immediate refresh of the parent section. Analysis found that step2 of pzGetFiltersFromContent was failing, after which the error was shown, the section reload happened, and the error disappeared. To resolve the error being cleared prematurely, the pzOnLoadReloadReport control has been modified so that when there are messages on the top level page (pyReportContentPage), a parameter will be set on HarnessContextMgr to not to clear them during the next refresh call.

SR-D60447 · Issue 522751

Corrected unexpected save warning when switching tabs

Resolved in Pega Version 8.1.8

When using the Interaction Portal, entering case data on one open tab and then switching to another open tab caused the system to display a Save warning message as though the Tab has been closed instead of switched. This has been resolved by updating the system to skip the dirty alert when bPrompt is false in the Ajax Container container case.

SR-D76134 · Issue 542160

"Offline" icon shows when simulating offline mode

Resolved in Pega Version 8.1.8

When simulating offline mode by selecting "Settings->SystemInfo->Simulate Offline checkbox" and moving to MyWork, "Offline" did not appear in the header. This has been corrected.

SR-D38318 · Issue 519715

Data pages explicitly cleared after QP use

Resolved in Pega Version 8.1.8

The Util Node was showing as Offline in the Search Landing Page, and when Jobs were submitted for execution from other Nodes the message "Detected active run with unreachable nodes" was logged. The util node, configured as a backgroundprocessing node, was running QPs; the queue size for custom QPs is 500 messages /queue items per minute, but investigation showed the requestor level and thread level data pages corresponding to the QP activities were not being cleared after use. This led to high heap memory issues that made the node unreachable, and has been resolved by adding code to explicitly remove the data pages when processing has finished.

SR-D52144 · Issue 515671

When no active document is available on login, first document will be marked active

Resolved in Pega Version 8.1.8

After logging into the user portal, attempting to perform operations like (opening a case/work object, opening reports etc.) caused the browser request to spin or freeze. The only way to recover was to close and re-launch the browser window/session and re-login. This issue occurred when there was an active reportdefinition document before the browser/node crash in the tabless dynamic container(DC) portal. After recovery, the dynamic container did not recreate the report definition document but instead tried to activate the first document in the portal, which in this case was the default harness configured in the Dynamic Container. As it was not yet loaded, exceptions were thrown. To resolve this, when no active document is available, the first document will be marked as the active document.

SR-C57557 · Issue 402906

Work Object lock released correctly when modal dialogue is canceled

Resolved in Pega Version 8.1.1

The Work Object lock was not being released when the modal dialogue cancel button was clicked. This was due to the primary page not being switched to the pyWorkPage during the cancel, and has been fixed.

SR-D54785 · Issue 524802

Corrected grey area seen when dragging tabbed layout Smartinfo scroll

Resolved in Pega Version 8.1.8

When using Show Smartinfo in a tabbed layout group, a grey area was seen in the harness while scrolling. Scrolling up so that Smartinfo was out of view port caused another scroll bar to seen: one scrollbar was attached to the workarea div and the other to the body, and the gray area issue was only reproducible when explicitly dragging the (second) scrollbar attached to the body. To resolve this, if the popup is below the viewport using Smartinfo and the height calculated is negative, then the popup's height will be set to 0px.

SR-C50284 · Issue 402874

Top level activity steps are numbered correctly when child steps exist

Resolved in Pega Version 8.1.1

Top level activity steps were showing as being numbered incorrectly when child steps existed, but saving the rule or refreshing the rule corrected the numbering. This was caused by CSS that was added to the rule form harness to increment the step number; while expanding a top level node the reset happened and then the counter initialized the value. To address this, the code has been changed from CSS counter to CSS attr which will use the index attribute of the current row. Additional CSS cleanups were also done to remove IE9 and other browser-specific styling that is no longer needed.

SR-C53680 · Issue 402914

Filter value Autocomplete uses localized text for the 'Case Type' string

Resolved in Pega Version 8.1.1

The Filter value autocomplete field of the Case Manager portal bulk action landing page was not working as expected while using the Japanese locale setting. If the locale setting was English or empty, the filter value was displayed correctly in the autocomplete. This was an issue with comparisons being hard-coded to use the literal text string 'Case Type', which was failing in localization. To fix this, a 'when' rule has been added to compare localized text against pyFilterName and use it in the appropriate rules.

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