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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-195519 · Issue 698498

Support added for using CFW when Pega server is unavailable

Resolved in Pega Version 8.6.4

Data synchronization changes have been added to allow Client for Windows to work in offline mode without an AppCache manifest.

SR-C67397 · Issue 421638

Added check for missing rule data when using abstract class in CSS

Resolved in Pega Version 8.2.1

Including CSS optimization with abstract class in the Advanced tab of the 'Add Optimization' Screen resulted in a Null pointer exception error. This has been resolved by adding a check for missing data from a rule to make the system more resilient in its handling of a corrupt flow-action clipboard page.

SR-C80372 · Issue 425075

Oniine help files updated to more completely reflect SAML Authentication Rule Form fields

Resolved in Pega Version 8.2.1

The online help files have been updated to reflect that the SAML Authentication Rule form has various fields including Entity Identification, Login Location, Logout protocol binding, and Artifact Resolution Service Location that support GRS syntax (=D_myDataPage). When configuring SAML it is also required to update WebSSO Service Package to point to the Access Group as the Application Access Group. https://community.pega.com/sites/default/files/help_v74/procomhelpmain.htm#concepts/concepts2/globalresourcesettingfields.htm

INC-211018 · Issue 707524

Number control correct when IME is Japanese

Resolved in Pega Version 8.6.4

The Microsoft Windows Input Method Editor (IME) allows developers to enter complex characters in four different East Asian languages using the standard keyboard. When IME was in Japanese mode, entering a number resulted in the input happening twice with the result of an entry such as 12345 becoming 124512345. This has been resolved by updating the code to ensure there is no duplicate IME keyboard event.

INC-201633 · Issue 703799

Reload icon disappears when refresh is ready

Resolved in Pega Version 8.6.4

After updating the Field Service Mobile App from Pega 8.3 to Pega 8.6, the wait icon continued to be visible even after the refresh was completed. This has been resolved.

INC-204256 · Issue 701948

Helper Text displays for radio buttons with 'when' condition

Resolved in Pega Version 8.6.4

The helper text overlay was not displaying on radio button fields that were conditionally visible using a 'When' rule, though it displayed as expected if a visible expression had "Run visibility condition on client" checked. This has been resolved by adding support for a helper text overlay on radio button with visibility condition (when rule).

INC-184964 · Issue 705934

TextMask_Encrypted rule added for use with Oracle

Resolved in Pega Version 8.6.4

When a property was being encrypted by propertyEncrypt access control policy and masked by propertyRead access control policy, it showed a "@@getMaskedValueOfText" error. This has been resolved with the addition of a new rule pxTextMask_Encrypted for Oracle product type which will remove extra spaces from the SOURCE string to handle ORACLE specific usecases.

SR-C89656 · Issue 426423

Case urgency value will not be reset when processing wait shapes

Resolved in Pega Version 8.2.1

When a Wait shape was configured with the ‘Users can choose to continue process’ option unchecked, the overall work object SLA urgency was overwritten to 0 when the SLA processed the Wait shape. This was due to the Wait shape using pzWaitTImer, which has all urgency values as 0. The SLA being set to 0 did not occur if ‘Users can choose to continue process’ was checked on the Wait shape because pxSystemFlow was not set to true in that case. To prevent the SLA override, a check has been added that will skip setting the urgency setting if there is a wait shape.

SR-C84921 · Issue 424317

Connection Manager uses keyring for null prconfig password

Resolved in Pega Version 8.2.1

After upgrade, credentials from BIX keyring were failing when using BIX via commandline rather than prconfig. This was traced to a behavior change in the Connection Manager, and has been resolved by modifying the Connection Manager to look up the password from the keyring when given a URL configuration where the password is null in prconfig (URL connection only).

INC-207996 · Issue 709663

Check added for parent case dependency if deferred-save is used

Resolved in Pega Version 8.6.4

After updating the status of a parent case to "Pending-ChildCaseDependency", the wait shape for the child case that should have been triggered by the status did not work and the child case remained on hold. This was a missed use case for the pxCheckFlowDependencies activity where defer-save operations on Index-AssignDeps class was not considered, and may happen when the Queue Processor is evaluating the dependencies while instances to Index-AssignDeps are not committed yet. To resolve this, code has been added to check the entry of the parent case dependency in deferred-save if its not present in Index-AssignmentDeps table.

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