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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-223222 · Issue 723634

Corrected apiContext when using bulkActions

Resolved in Pega Version 8.7.3

Row selections in the multi-selection table were intermittently not working after opening a table with bulk actions enabled. Investigation showed that opening a table with bulkActions enabled and then navigating to a table where bulk actions are not available but multi-select is enabled led to functions like setSelectedRows and getSelectedRows still being available in apiContext. This has been resolved by correcting apiContext when bulkActions is enabled.

SR-C89541 · Issue 430730

Case Manager email correspondence opens when encryption and obfuscation are used

Resolved in Pega Version 8.1.4

If the urlEncryption (true) and submitURLObfuscation(required) settings were enabled, it was not possible to open correspondence emails sent in Case Manager portal. No issue was seen when submitURLObfuscation was set to "optional" (which allows the server to accept URLS with either clear-text or obfuscated strings). Investigation showed the obfuscated values for pyActivity were not part of the HTTP request generated when the Data-Corr-Email attachment is clicked, leading to the system blocking the pop-up window request. Because bEncryptURLs, which is being set in the fragment DesktopWrapper_Variables, is not available in the harness context, the SafeURL method toURL therefore was not encrypting the URL. This has been resolved by setting both bEncryptURLs and pega.ctx.bEncryptURLs to true in the HTML fragment.

INC-221019 · Issue 725147

Modified timestamp query used by ClusterAndDBCleaner

Resolved in Pega Version 8.7.3

The job pyClusterAndDBCleaner was failing with the error "ORA-01861: literal does not match format string". This was traced to the sub-activity pzClearOldQueueProcessorBrokenMessages which was not able to remove broken items with encryption in an upgraded environment due to an incorrect timestamp format passed to the Oracle database. This has been resolved by modifying the query to use a timestamp built using INativeSqlBuilder which will include only the information necessary for the deletion of the item.

SR-C91907 · Issue 433772

Thread context preserved when processing a case in interaction

Resolved in Pega Version 8.1.4

Thread context was not being preserved correctly when a case was opened from an interaction. This has been corrected.

SR-C89656 · Issue 426425

Case urgency value will not be reset when processing wait shapes

Resolved in Pega Version 8.1.4

When a Wait shape was configured with the ‘Users can choose to continue process’ option unchecked, the overall work object SLA urgency was overwritten to 0 when the SLA processed the Wait shape. This was due to the Wait shape using pzWaitTImer, which has all urgency values as 0. The SLA being set to 0 did not occur if ‘Users can choose to continue process’ was checked on the Wait shape because pxSystemFlow was not set to true in that case. To prevent the SLA override, a check has been added that will skip setting the urgency setting if there is a wait shape.

SR-C84921 · Issue 424318

Connection Manager uses keyring for null prconfig password

Resolved in Pega Version 8.1.4

After upgrade, credentials from BIX keyring were failing when using BIX via commandline rather than prconfig. This was traced to a behavior change in the Connection Manager, and has been resolved by modifying the Connection Manager to look up the password from the keyring when given a URL configuration where the password is null in prconfig (URL connection only).

SR-C88882 · Issue 431069

External mapping definitions will be used for exported property names

Resolved in Pega Version 8.1.4

Under the "External Mapping" tab on the class definition, if the property names specified were not the exact format as the column names defined in the database table, an exception was generated when using the "Export" feature. For this functionality, the system was generating an SQL which used the property names instead of column names. This resulted in an invalid column exception and the export did not work. To correct this, updates have been made to NativeSqlApiResolver in the function resolver to check for the property name and replace it with mapping defined in external mapping.

SR-C86133 · Issue 426388

Logic updated to resolve Strategy Parser error using dateTimeToBigDecimal

Resolved in Pega Version 8.1.4

After upgrade, a Strategy run was failing with a SemanticAnalysisException error indicating "Type Mismatch in node 'ILTernaryOperation': False branch does not equal return type (DECIMAL ==> DATETIME)". Upon investigation, the issue was traced to a property set component with an expression using the "DateTime•dateTimeToBigDecimal Pega-RULES:08-01-01" function. To resolve this, the logic has been modified to set the return type of ternary node from the Java type, and to check that True and False branches match this return type as well.

SR-C86260 · Issue 424929

RecordsEditor Section- Parameters for HideDelete and HideAdd held on clipboard for use

Resolved in Pega Version 8.1.4

On initial load of a RecordsEditor section, the delete and add options were properly hidden from the user. After using any sort option on any column, the parameters were not persisted and the delete and add icons became visible. To resolve this, the implementation has been updated so that the pyHideDelete and pyHideAdd parameters will be read from myParamPage on the initial load and saved on a clipboard page for use.

SR-C85312 · Issue 424038

Check added for custom section use in Summary report exported to Excel

Resolved in Pega Version 8.1.4

Criteria were missing when Export to PDF was used for Summary reports filtered by a custom section. This was caused by the needed pyQueryTokenList not being repopulated for the export in the case of custom section use, and has been resolved by adding a summary report check in the pzIncludeCustomFilterSection section before invoking pzClearRDTempFilters function.

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