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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-C84361 · Issue 437601

Added handling for better recovery and reset when using 'When' conditional row deletion

Resolved in Pega Version 8.1.5

Given a 'When' condition configured so that a specific row could be deleted, trying to delete another row resulted in the expected error indicating it was not possible to delete that particular row. However, attempting to then delete the row with the 'When' condition caused the same failure error to appear which could not be cleared through clicking on the Refresh button for the section. In order to resolve this, handling has been added for a scenario where Obj-Delete fails and the record is marked for deferred commit. In this situation, the system will revert Obj-Delete by way of Obj-Save-Cancel in @baseclass.pzDeleteRecord so that a subsequent Obj-Delete does not pick up the previous record and fail again.

SR-C93726 · Issue 435287

Work status icons work correctly when using localization

Resolved in Pega Version 8.1.5

The pyWorkAssignmentStatus control was not displaying the status flags/icons for localized work status values due to a match failure caused by the system using the localized text for the pyAssignmentStatus to perform a string comparison against the hard-coded English values. To correct this, the control pyWorkAssignmentStatus has been modified to run the comparisons with the new string "assignmentStatus" instead of with the localized text.

INC-147245 · Issue 612865

Expand Pane icon responds to enter key when using JAWS

Resolved in Pega Version 8.3.6

In an Operator ID rule in Dev Studio, pressing the Enter key when focused on an Access Group expand icon caused the focus on the page to move to the top of the Contact Information frame (top left corner of the Frame). The only way to use the enter key to expand the pane without the refocus was to tab to the arrow icon and then tab a second time before pressing enter. This was traced to the expand caret icon being focussed twice due to the tabIndex for both the TD and SPAN elements holding the caret icon: TD had a focus element for accessibility of the grid, and SPAN had it for the expand pane accessibility. This has been resolved by adding a check condition before adding tabIndex to the first cell in the Grid.

SR-C97873 · Issue 437282

Added check to maintain key value when using collapseAllMenu in child navigation menu

Resolved in Pega Version 8.1.5

After a navigation menu had a child added as reference navigation menu that used the function collapseAllMenus, the screen was freezing if a link was clicked in the added child navigation and a javascript error appeared on the console screen. This was traced to an improper key being set in sessionStorage object in setItem due to the nesting, and has been corrected by adding a check in sessionstorage setitem to maintain the proper key value.

SR-C91220 · Issue 430364

Modified pzpega_ui_dynamiccontainer to resolve issue with editing the Operator rule form when using IE

Resolved in Pega Version 8.1.5

The Operator rule form was not opening a second time after being updated in IE. The form worked as expected with other browsers. This has been resolved by modifying the openRuleByKeys function in pzpega_ui_dynamiccontainer to pass a new cloned object to the JSON.stringify function instead of the embedded object.

INC-143036 · Issue 599191

SurveyPage loads when ruleset is locked

Resolved in Pega Version 8.3.6

When the ruleset containing the survey rules was locked D_pzSurveyPage did not load and errors were generated. Investigation showed that if the flow was in a locked version, the PopulateShapeNodesFromFlowData activity did not call EvaluateConnectorState, causing the mapping of the transitions for connectors to fail in the activity MapBranchShapeConnectors. This has been resolved.

SR-D564 · Issue 438147

Removed job for column population when it is not needed

Resolved in Pega Version 8.1.5

While optimizing the data type class properties, the column population job failed with the exception "ERROR - Exception in column population ... column pc1.pzinskey does not exist". Although there was no impact from this error, the SQL exceptions in logs could cause confusion. This has been resolved by updating the system so that if the table has no pzinskey or stream columns, no job will be queued for column population.

INC-145170 · Issue 625176

Screenflow returns in perform mode when validation fails

Resolved in Pega Version 8.3.6

After upgrade within v8.3, a screen flow with a customized harness saved-as from a TabbedScreenFlow harness and configured with client side validation disabled was displaying a blank white screen if validations failed when moving from one tab to another tab. This was traced to a try catch block in FormNavigation Rule, and has been resolved by adding a reset mode.

INC-150074 · Issue 613069

Corrected sorting icon accessibility when grid size is not fixed

Resolved in Pega Version 8.3.6

After configuring a table and checking the boxes for Filtering and Sorting and unchecking the fixed (pixel) size grid box, tabbing in to the grid/table using the keyboard did not bring the focus to the sorting icon /header, but instead the focus went to the filter icon. If filter was unchecked and sorting was checked, the focus went to the first row of the table. This was traced to the column headers missing the tabindex attribute when the column headers were not fixed. When the column headers were fixed, tabindex =0 was present for the column header and the sort icon was accessible. This was traced to the Freeze Header value not being updated according to Fixed Size value because it was not a fixed size grid. To resolve this, an extra condition has been added in GenerateCellContent Rule-Utility-Function to be used while checking the Freeze Header.

SR-C94042 · Issue 432440

Resolved JSON exception with refreshrow used for navigation

Resolved in Pega Version 8.1.5

After upgrade, a custom implementation of a grid that had a menu configured on right click of the row for the category/description in the uploaded case attachments was not working. This was traced to the RefreshRow(non-list) action generating quotes that made the JSON invalid for a navigation rule, and has been fixed by modifying pzProcessRefreshRowItem to remove quotes from navigation refreshrow action generation.

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