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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D90779 · Issue 556916

Resolved error when using IHSummary as a predictor

Resolved in Pega Version 8.4.2

After configuring the adaptive model and implementing delayed learning with IHSummary as a predictor, the exception "dataflow.StageException" appeared when the strategy was executed as part of the dataflow run. This has been resolved by implementing a cache expiry of 5 minutes.

SR-C84361 · Issue 437600

Added handling for better recovery and reset when using 'When' conditional row deletion

Resolved in Pega Version 8.2.2

Given a 'When' condition configured so that a specific row could be deleted, trying to delete another row resulted in the expected error indicating it was not possible to delete that particular row. However, attempting to then delete the row with the 'When' condition caused the same failure error to appear which could not be cleared through clicking on the Refresh button for the section. In order to resolve this, handling has been added for a scenario where Obj-Delete fails and the record is marked for deferred commit. In this situation, the system will revert Obj-Delete by way of Obj-Save-Cancel in @baseclass.pzDeleteRecord so that a subsequent Obj-Delete does not pick up the previous record and fail again.

SR-C93726 · Issue 435286

Work status icons work correctly when using localization

Resolved in Pega Version 8.2.2

The pyWorkAssignmentStatus control was not displaying the status flags/icons for localized work status values due to a match failure caused by the system using the localized text for the pyAssignmentStatus to perform a string comparison against the hard-coded English values. To correct this, the control pyWorkAssignmentStatus has been modified to run the comparisons with the new string "assignmentStatus" instead of with the localized text.

SR-D64566 · Issue 547515

Option added for redirect to SAML IDP on logout

Resolved in Pega Version 8.4.2

An enhancement has been added which provides a check box to choose to redirect to SAML IDP on logout from Pega.

SR-C89541 · Issue 430729

Case Manager email correspondence opens when encryption and obfuscation are used

Resolved in Pega Version 8.2.2

If the urlEncryption (true) and submitURLObfuscation(required) settings were enabled, it was not possible to open correspondence emails sent in Case Manager portal. No issue was seen when submitURLObfuscation was set to "optional" (which allows the server to accept URLS with either clear-text or obfuscated strings). Investigation showed the obfuscated values for pyActivity were not part of the HTTP request generated when the Data-Corr-Email attachment is clicked, leading to the system blocking the pop-up window request. Because bEncryptURLs, which is being set in the fragment DesktopWrapper_Variables, is not available in the harness context, the SafeURL method toURL therefore was not encrypting the URL. This has been resolved by setting both bEncryptURLs and pega.ctx.bEncryptURLs to true in the HTML fragment.

INC-125095 · Issue 560831

SAML authreqcontext duplicate key exception logging changed to debug

Resolved in Pega Version 8.4.2

As part of work done to improve the performance of the pr_data_saml_authreqcontext table during the SAML flow, the duplicate key exception handing was creating a large number of unique constraint log messages while saving sessionInfo to the database during SAML authentication if ADFS was used because the ADFS provider session Info is always blank. This has been resolved by changing the log statement in the duplicate key exception handling to debug.

SR-D95501 · Issue 557684

Updated jar supporting SAML login to work with JRE11

Resolved in Pega Version 8.4.2

SO authentication was failing with the exception "Caused by: java.lang.NoClassDefFoundError: Could not initialize class org.apache.commons.ssl.TrustMaterial". That class was packaged with Pega via the not-yet-commons-ssl.jar which is no longer being developed and only works with JRE8. This has been resolved by updating the package to the new not-going-to-be-commons-ssl.jar which has been evaluated for all supported JRE versions.

SR-C97873 · Issue 437278

Added check to maintain key value when using collapseAllMenu in child navigation menu

Resolved in Pega Version 8.2.2

After a navigation menu had a child added as reference navigation menu that used the function collapseAllMenus, the screen was freezing if a link was clicked in the added child navigation and a javascript error appeared on the console screen. This was traced to an improper key being set in sessionStorage object in setItem due to the nesting, and has been corrected by adding a check in sessionstorage setitem to maintain the proper key value.

SR-C91220 · Issue 430363

Modified pzpega_ui_dynamiccontainer to resolve issue with editing the Operator rule form when using IE

Resolved in Pega Version 8.2.2

The Operator rule form was not opening a second time after being updated in IE. The form worked as expected with other browsers. This has been resolved by modifying the openRuleByKeys function in pzpega_ui_dynamiccontainer to pass a new cloned object to the JSON.stringify function instead of the embedded object.

INC-119754 · Issue 561523

Corrected 'when' rule context for GetCaseDetails

Resolved in Pega Version 8.4.2

The Pega REST API Get Method /cases{CaseID} failed if the Child Case was set with Manual instantiation using a 'when' rule. This was traced to the 'when' rule being resolved using @baseclass instead of the class of the case type, and has been resolved by updating the pzGetCaseDetails activity to evaluate the 'when' rule on the case page.

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