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NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D37980 · Issue 512436

Data page triggered from SLA reloads per interaction

Resolved in Pega Version 8.4

After configuring an SLA goal activity which takes one parameter from a thread-level data page with 'Reload once per interaction' checked and the source of the datapage was a data transform which used pyWorkPage.pyID to set a property value, goals were not updated as expected. If multiple cases reached their SLA goal at the same time, the first case ID was being sent as a parameter to the goal activity for all of the other case IDs. For example, if case 1, case 2, and case 3 reached their goal at the same time, the case 1 ID was passed as the goal activity parameter to case 2 and case 3. This was traced to multiple items that were getting processed in a single agent run picking up the stale data present in data page because it was not being cleared, and has been resolved by removing the Read-Only data pages after every item that is processed, ensuring that it will be reloaded the next time the data page is triggered.

SR-D42888 · Issue 511452

ElasticSearch startup modified

Resolved in Pega Version 8.4

Search was broken on the app-tier node due to the Full-text search startup failing during a re-initialization. As part of normal re-initialization, the existing node is shut down and the Elastic Search node started. However, in this case because the shutdown process was not properly invoked, the system attempted to start the second instance of an ES node on the same machine. The shutdown process is reliant on a boolean flag which indicates if the current status of the full-text search initialization is successful: this flag indicated initialization had failed when actually the ES node had started but failed to validate all the cluster level settings due to topology changes in the Pega cluster. In order to avoid this scenario, the restart has been split so that the node can be marked as started but not initialized. This allows the follow-up reinitializations a greater opportunity to succeed. In addition, the shutdown FTS code has been modified to shutdown ES regardless of the search initialization status.

INC-196389 · Issue 690786

ConfigurationReconciliationTask updated for greater compatibility

Resolved in Pega Version 8.7

After updating from Pega 8.3 to Pega 8.6, models which previously had learning and performance AUC greater than 0.7 reported an AUC of 0.5. This was traced to the update handling in ConfigurationReconciliationTask. AdmRuleBrowser does not perform ruleset resolution, so all rules were returned, for example the rule for model A in both the 08-01 and 08-03 ruleset. The system then iterated over all of the adaptive model rules returned by AdmRuleBrowser in order to assess whether a configuration update was necessary. The condition to update the model rule was met when either the config key did not exist (indicating a newly added configuration) or the model rule was "old" (version <2). For models generated in Pega 8.3 or earlier the version number for all rules must be 1, and the update to Pega 8.6 therefore caused the ConfigurationReconciliationTask to be applied to all adaptive model rules. To resolve this, the configuration update check in ConfigurationReconciliationTask has been removed.

INC-201335 · Issue 690733

ConfigurationReconciliationTask updated for greater compatibility

Resolved in Pega Version 8.7

After updating from Pega 8.3 to Pega 8.6, models which previously had learning and performance AUC greater than 0.7 reported an AUC of 0.5. This was traced to the update handling in ConfigurationReconciliationTask. AdmRuleBrowser does not perform ruleset resolution, so all rules were returned, for example the rule for model A in both the 08-01 and 08-03 ruleset. The system then iterated over all of the adaptive model rules returned by AdmRuleBrowser in order to assess whether a configuration update was necessary. The condition to update the model rule was met when either the config key did not exist (indicating a newly added configuration) or the model rule was "old" (version <2). For models generated in Pega 8.3 or earlier the version number for all rules must be 1, and the update to Pega 8.6 therefore caused the ConfigurationReconciliationTask to be applied to all adaptive model rules. To resolve this, the configuration update check in ConfigurationReconciliationTask has been removed.

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