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NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D28719 · Issue 505966

Null archive check added to set import process status

Resolved in Pega Version 8.3.1

After running a 'prpcServiceUtils.sh import' which failed due to a low-level null pointer error, the job "IMPORTREQUEST-2" then incorrectly showed the status as 'IN PROGRESS' instead of 'FAILED'. In this case, the null pointer exception occurred because two imports were unintentionally happening at the same time: the process copied up the same set of archives to the service export directory, but the first import processed an archive and deleted it so that the second process failed to find it. When it exited with the null pointer exception, the status was not set to 'failed'. To resolve this, a null archive check has been added which will set the status to 'failed' if the archive is unsupported, corrupt, or not there at all.

INC-196389 · Issue 690786

ConfigurationReconciliationTask updated for greater compatibility

Resolved in Pega Version 8.7

After updating from Pega 8.3 to Pega 8.6, models which previously had learning and performance AUC greater than 0.7 reported an AUC of 0.5. This was traced to the update handling in ConfigurationReconciliationTask. AdmRuleBrowser does not perform ruleset resolution, so all rules were returned, for example the rule for model A in both the 08-01 and 08-03 ruleset. The system then iterated over all of the adaptive model rules returned by AdmRuleBrowser in order to assess whether a configuration update was necessary. The condition to update the model rule was met when either the config key did not exist (indicating a newly added configuration) or the model rule was "old" (version <2). For models generated in Pega 8.3 or earlier the version number for all rules must be 1, and the update to Pega 8.6 therefore caused the ConfigurationReconciliationTask to be applied to all adaptive model rules. To resolve this, the configuration update check in ConfigurationReconciliationTask has been removed.

INC-201335 · Issue 690733

ConfigurationReconciliationTask updated for greater compatibility

Resolved in Pega Version 8.7

After updating from Pega 8.3 to Pega 8.6, models which previously had learning and performance AUC greater than 0.7 reported an AUC of 0.5. This was traced to the update handling in ConfigurationReconciliationTask. AdmRuleBrowser does not perform ruleset resolution, so all rules were returned, for example the rule for model A in both the 08-01 and 08-03 ruleset. The system then iterated over all of the adaptive model rules returned by AdmRuleBrowser in order to assess whether a configuration update was necessary. The condition to update the model rule was met when either the config key did not exist (indicating a newly added configuration) or the model rule was "old" (version <2). For models generated in Pega 8.3 or earlier the version number for all rules must be 1, and the update to Pega 8.6 therefore caused the ConfigurationReconciliationTask to be applied to all adaptive model rules. To resolve this, the configuration update check in ConfigurationReconciliationTask has been removed.

INC-152057 · Issue 621208

S3 attachment migration handles LInk-Attachment with multiple instances

Resolved in Pega Version 8.4.5

After S3 attachment migration, some attachments were intermittently not opening and displaying an error relating to being unable to load the file. Investigation showed that the attachments that failed to open did not have a pxStorageType tag in the XML of the work item. After the migration is done, the corresponding Data-WorkAttach-File and Link-Attachment instances are updated to point them to the repository. In this case, multiple LInk-Attachment instances were pointing to the same Data-WorkAttach-File instances, so only one Link-Attachment was updated and all of the other instances pointing to the same Data-WorkAttach-File instance were rendered unusable. While there was a workaround of manually updating the storage type in the database, this has been resolved by updating "pzgetattachmentcontent","pzupdatesourcereferences", and "pzuploadcontenttoexternalstorage" to check whether attachment is already migrated or not using the boolean parameter "isAttachmentAlreadyMigrated" to ensure all of the other Link-Attachment instances for a particular attachment are updated. If a migration was done and all Data-WorkAttach-File instances are pointing to a repository with some Link-Attachment instances not updated, those will be updated by running the migration again.

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