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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-178116 · Issue 660565

Article on configuring display options for a harness updated

Resolved in Pega Version 8.7

The documentation around the load behavior of a harness has been updated to reflect that the initialization settings only apply when using the harness as a landing page from the channel config. Applications that use Cosmos React do not use harnesses for landing pages. You can modify Cosmos React landing pages only in App Studio.

INC-176158 · Issue 664348

Max number of rows setting properly honored

Resolved in Pega Version 8.7

The setting for the maximum number of rows to retrieve was still used in a report definition even when it was disabled. This was traced to the report definition being sourced from a data page and having pagination enabled, and has been resolved by updating the handling for this use case.

INC-170514 · Issue 653762

Lock conflict resolved for AssignmentCheck

Resolved in Pega Version 8.7

The error "Unable to unlock this work object" sporadically appeared in both the runtime log and Pega RULES log when the robot was trying to create a case in Pega using an API call. Investigation showed that as the case was created, it was pulled by another robot (another requestor) which was using the GetAssignments API. This caused the perform assignment check to fail. To resolve this, a 'when' rule has been added to the performAssignmentCheck Activity.

INC-193561 · Issue 680427

Client secret made optional for JWT Bearer Grant type

Resolved in Pega Version 8.7

After update, trying to connect a REST API using OpenAM as the provider for OAuth and using JWT Bearer as Grant type was resulting in an error indicating the request was not reaching the destination. This was traced to the client secret being designated a mandatory field when it should be optional in this case as the required key store was already configured with a JWT token profile. To resolve this, an update has been made which will make the client secret optional when the authentication scheme is JWT Bearer. In addition, the blank value caused a null pointer error when the client secret was not passed. This has been handled with a check.

INC-177665 · Issue 662020

Security updated to allow Access group switching

Resolved in Pega Version 8.7

When a member of two different access groups attempted to switch from one group to another, an "access denied" message occurred. This was traced to the use of BAC, and has been resolved by updating the pzProcessApplicationSwitch activity to use the pzEncryptURLActionString function to register the request.

INC-186868 · Issue 675245

Security updated to allow Access group switching

Resolved in Pega Version 8.7

When a member of two different access groups attempted to switch from one group to another, an "access denied" message occurred. This was traced to the use of BAC, and has been resolved by updating the pzProcessApplicationSwitch activity to use the pzEncryptURLActionString function to register the request.

INC-176205 · Issue 655938

Secure shared link generation added to scheduled reports

Resolved in Pega Version 8.7

When a scheduled report with a link was sent in email, clicking the link displayed an access denied message. To support this use, logic has been added to pytaskoutputprocessor in the pega-scheduledtask-reporting and pega-scheduledtask classes that will create a secure encrypted URL using the PublicLinkURL function.

SR-D33832 · Issue 503957

Configurability added to SLA Timeliness to allow either 0 or NULL for Unqualified records

Resolved in Pega Version 8.2.4

When using a Report Definition where the count (aggregate function) was used for both the WithinSLA and Past Deadline columns, the correct value was not getting displayed. The correct value was displayed when the sum function was used instead of the count function, but clicking 'value' returned all values despite what value was displayed on the screen. This was a behavior change related to performing a drill down action on a report definition. As per the older behavior, drill down relies on a specific value (NULL) to determine whether a record is a candidate to be shown in the drill down report. From 7.2.1 forward, drilldown relies on value 0 instead of NULL to make the average summarize function work properly, which led to a change in behavior when used with other summarize functions like sum and count. To resolve this, SLA Timeliness related RAFs have been modified to conditionally return either 0 or NULL for Unqualified records based on a DASS config.

INC-168935 · Issue 645394

CalendarGadget updated to display events in Saudi locale

Resolved in Pega Version 8.7

When using the pxCalendar section with the locale setting ar_SA, the calendar was correctly converted to a Saudi calendar but the events which were showing in the English version of the calendar were not showing up in in the Saudi Calendar. This was caused by the CalendarGadget page not populating properly due to the localized Hijri calendar failing a datetime check that was looking for a Gregorian calendar with time in GMT format, and has been resolved by updating the when rule "pzShouldDisplayEvent " to use the proper function for the localized calendar.

INC-192769 · Issue 683001

Removed incorrect role from accessible filter logic

Resolved in Pega Version 8.7

When using JAWS, tabbing out from Close(X) and setting focus on the "filter by" section resulted in JAWS reading out "use arrows to move". This was not an available action, and has been resolved by removing role="listitem" from the RRFilters_logic.

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