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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D32332 · Issue 502269

Removed unneeded table name calculation

Resolved in Pega Version 8.2.4

After giving short names (less than 30 characters) for "To Table", saving did not produce an error, but an error was thrown during Check In. Investigation showed that while checking in the extract rule, a block of code in the Rule-Utility-Function validateTreeProperties was being executed to recompute the pagelist's table name instead of using the name provided by the user. To resolve this, the RUF has been modified to not execute this block of code during check-in of the extract rule. The validation will be seen during save if the 'To field' has more than 30 characters.

SR-D38588 · Issue 506368

Removed unneeded table name calculation

Resolved in Pega Version 8.2.4

After giving short names (less than 30 characters) for "To Table", saving did not produce an error, but an error was thrown during Check In. Investigation showed that while checking in the extract rule, a block of code in the Rule-Utility-Function validateTreeProperties was being executed to recompute the pagelist's table name instead of using the name provided by the user. To resolve this, the Rule-Utility-Function has been modified to not execute this block of code during check-in of the extract rule. The validation will be seen during save if the 'To field' has more than 30 characters.

INC-195354 · Issue 682183

Handling updated for UpgradeBeforeOpening

Resolved in Pega Version 8.7

After update, an email case paused for 1 minute with a wait shape and then resumed by a ServiceLevelEvents agent seemed to lose the context (class) of the case and went into the broken processes queue with the error "Unable to open an instance using the given inputs: pxObjClass = "Work-Channel-Triage"". This was traced to an incorrect class applied by the activity OpenAndLockWork which assumed that "Work-Channel-Triage" was the preferred class and passed in the case ID as a parameter. To resolve this, pzUpgradeBeforeOpening has been updated such that it will migrate a case only if it has "WORK-CHANNEL-TRIAGE" in the work object inskey.

SR-D37943 · Issue 505735

Corrected Export to Excel after adding custom DateTime field

Resolved in Pega Version 8.2.4

An issue with exporting report definition results to Excel after adding a custom date field column through the edit report option of the report in report viewer was traced to the processing of the controls backing a cell in a report when exporting to Excel. For controls like "Date Only" DateTime (non-autogenerated) control, the code was not returning a string the way it should. To resolve this, NonAutoReportUIField has been updated to always treat all Non-auto Controls as strings.

SR-D36120 · Issue 506242

Escape added to Radio button field value to handle HTML tags

Resolved in Pega Version 8.2.4

A radio button with a field label to display a help icon and to open the help URL when the icon was clicked did not display as intended. Changing the control to text area produced the desired results. This was traced to the radio button's label being assigned to a field value which returned a string that at some points contained HTML tags, and has been resolved by escaping the pyLabelFor value before assigning it to the aria-label attribute of the radio button's div tag.

SR-D40617 · Issue 507565

Escape added to Radio button field value to handle HTML tags

Resolved in Pega Version 8.2.4

A radio button with a field label to display a help icon and to open the help URL when the icon was clicked did not display as intended. Changing the control to text area produced the desired results. This was traced to the radio button's label being assigned to a field value which returned a string that at some points contained HTML tags, and has been resolved by escaping the pyLabelFor value before assigning it to the aria-label attribute of the radio button's div tag.

INC-173944 · Issue 660180

Cancel button on embedded GridRow cancels single action

Resolved in Pega Version 8.7

When a modal Flow Action contained a Table with the Row operations configured as Master-detail and the Detail flow action was specified, if a validation error defined in a Validation rule (i.e. other than required field error) occurred while entering details for one of the rows and the Cancel button for that row was clicked, the entire action was cancelled and the modal window was closed without saving anything. This has been resolved by updating the system to prevent the modal closure if a row is added and then cancelled.

SR-D20439 · Issue 496404

Hotfix hashmap cleanup improved

Resolved in Pega Version 8.2.4

A DL installation failed with an out-of-memory error. It was observed that many CacheEntry(VersionedJdbcJarRwader.java) hashmaps were being created to store the details for each hotfix but that were then never cleared. This has been resolved by adding the finally block in CodeImportProcessImpl.java class to call the shutdown method for proper cleanup. In addition, the default command line utility (prpcUtils) has been updated to use JVM settings of Xmx 4GB and capture a heap dump if an out-of-memory error is encountered. The auto-generated prconfig.xml has also been updated to leverage its minimal startup setting which will avoid loading the conclusion cache into memory.

INC-174243 · Issue 655886

Links to specifications persist appropriately

Resolved in Pega Version 8.7

When linking Rules to Specifications, check-ins of some unrelated rules deleted the link. Investigation showed the deletion happened in the pzHandleLinksPostCheckIn activity, and was caused by an empty parameter page name that caused pcInsKey to not have a value, so all links returned by "Obj-Browse" were later deleted. To resolve this, an update has been made to insure the "Pass current parameter page" option in step 2 of the Connect REST PostCheckIn activity is enabled so that the downstream activity pzHandleLinksPostCheckIn behaves as expected.

INC-192102 · Issue 678532

Performance improvements for stale thread warnings

Resolved in Pega Version 8.7

Stale thread warnings were causing performance issues during dataflow run execution. Stale thread/slow component warnings are added as part of the dataflow execution when a processing thread takes more than 5 minutes to process a single dataflow record. The stacktrace of the dataflow thread is added as part of the warning for debugging purposes, but in some scenarios the stacktrace can become very large. This has been resolved by removing the stacktraces from the warning, improving the query logic, and adding the run ID to the exception method to assist if there is an error.

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