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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D64570 · Issue 546713

Resolved Thread deadlocks during RAP imports and MT rule loading

Resolved in Pega Version 8.3.3

When using a time-intensive large query to build a cache to hold complex property references, multiple threads on a single tenant executed this query in a sequential manner and thread locking problems were seen. To resolve this, an update has been made so that for the same tenant, only one thread will run the query. All other threads waiting to acquire the lock will not execute the same db query but will instead make use of the result fetched by the first thread. In addition, a prconfig has been added to control the loading of tenant-specific declarative rules: by default, declaratives/ignoretenantspecificdeclaratives will be set to false and all declarative rules will be loaded. When the config is enabled in a multi-tenant environment, the loading of the tenant-specific declarative rules will not happen and only the declarative rules which are shared will be loaded. In Non-MT environments, this configuration will not have any effect.

SR-D76291 · Issue 547839

Updated retry logic for S3 AddAttachmentFromEmail

Resolved in Pega Version 8.3.3

When using the AddAttachmentFromEmail activity with S3 repositories, performing an obj-save on the data-workattach-file page executes a deferred save while also saving the file into the repository. if the data was inserted into S3 successfully but encountered an issue when saving the related data-work-attach-file page, the system was trying to call the save operation again. This tried to insert the duplicate attachment again to S3, causing an error on that side of the process. To resolve this, the duplicate Obj-Save functionality in AddAttachmentFromMail Activity has been removed.

SR-D83373 · Issue 545750

Stage Label name displayed in chart

Resolved in Pega Version 8.3.3

When pyCaseStatusControl was used, the cases label was displayed as $label instead of the Case Name. This was related to the version of Fusion Charts included, and has been resolved for this release by modifying library code in fusioncharts.js to fix the issue in datasetrollover listener code. Fusion Charts will be upgraded in v8.5 for a more complete solution to this issue.

SR-D75498 · Issue 545068

Resolved null-pointer exception for Token based Authenticated Rest

Resolved in Pega Version 8.3.3

When logging in with auth0 OIDC auth service and then trying to use connect-Rest with an authentication profile using an auth0 provider, a null pointer error was generated indicating connect-Rest could not find the Access token. Even thought the Authentication service (OIDC) and authentication profile (authorization grant) both had the same scopes (“openid profile email”), OIDC flow and authentication profile save the Access Token with different scopes. Specifically, OIDC saves the token with an extra trailing space. Handling has been added to correct this.

SR-D61560 · Issue 539471

Support added for multiselect control with SmartTip for iPad

Resolved in Pega Version 8.3.3

When using a multiselect list control to a lproperty with Smart Tip configured, choosing one item on an iPad and then trying to tap or drag down the vertical scrollbar caused all listed items to disappear. To resolve this, the multiselect control has been updated to handle the popover exit on smart popover hover along with arrow key navigation support for tablets.

SR-D70872 · Issue 545856

Kerberos authentication parameters propagated for deployment

Resolved in Pega Version 8.3.3

Attempting to perform a deployment using Kerberos authentication to an Oracle database failed with an authentication error. This was traced to the java system properties (for example, -Dname=value) required by the Oracle JDBC driver for Kerberos authentication intermittently not being set when connections were being made to the database. When they were not being set, the connection would fail due to authentication. This has been resolved by ensuring the java system properties (-D's) that were provided to the 'custom.jvm.properties' property in the collection of deployment related *.properties files are being propagated to every part of the deployment scripts.

SR-D85848 · Issue 551846

Improved accessibility for tab key navigation in tables

Resolved in Pega Version 8.3.3

When using the tab key to navigate to the first cell in a table, the cell itself was taking focus instead of the link and the link did not open when 'enter' was hit. Instead, hitting tab a second time opened the link. By default, the standard was to have tabIndex set on the first cell of every row for accessibility so the link inside the cell gets the next level of focus. To resolve the navigation issue and avoid user confusion, while adding `tabIndex` to first cell of every row, the system will check for focusable content and avoid adding `tabIndex` to `td`.

SR-D71145 · Issue 536368

PropertySet will iterate over changeList map copy to resolve CME

Resolved in Pega Version 8.3.3

An empty menu was seen intermittently when handling incoming email, and a ConcurrentModificationException error was logged. Investigation showed that a step scope changeList map used in the handleChaining method was sometimes modified by another process while the first one was iterating over it. To resolve this, PropertySet will receive copies of the change list map from clipboard pages instead of the original map.

SR-D80916 · Issue 544966

Special characters encoded to resolve Tomcat error

Resolved in Pega Version 8.3.3

When hitting down-arrow in a subprocess shape's "flow name" box, the error "Server Error, status = 400" appeared on screen. Investigation showed this was caused by Tomcat rejecting any request it considered to have unsafe characters. To resolve this, encodeURI will be used on the query string in the HTTP wrapper of the smartprompt, to encode the query string.

SR-D81673 · Issue 546395

ClipboardToJSON Serializer enhanced

Resolved in Pega Version 8.3.3

After creating a JSON data transform with the top level structure set to Object and a step that mapped a Pagelist in clipboard to an Array of Objects in JSON, calling the data transform in Serialize mode resulted in a JSON mapping exception. This was a missed usecase for using the JSON serializer with nested pagelists in page, and has been resolved by adding pagegroup support for data transform serialization and skipping pagegroup serialization when automapped.

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