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Resolved Issues

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D88141 · Issue 550009

TemplateButton field correctly set read-only

Resolved in Pega Version 8.5

When a control was added to a section using the DX API, a pyTemplateButton field was added to the XML definition of the section with read-only set to 'false'. This has been corrected so the pyTemplate Button field does not allow input.

SR-D87093 · Issue 548145

Compilation logic error corrected

Resolved in Pega Version 8.5

A compilation failure on upgraded systems using the JDK 11 compilation of libraries that include Pega 7 functions that have INCLUDE statements that are not supported in JDK 11 was traced to a logic error added when enhancing debug logging. This has been corrected.

SR-D64083 · Issue 542886

Compilation logic error corrected

Resolved in Pega Version 8.5

A compilation failure on upgraded systems using the JDK 11 compilation of libraries that include Pega 7 functions that have INCLUDE statements that are not supported in JDK 11 was traced to a logic error added when enhancing debug logging. This has been corrected.

SR-D61681 · Issue 532561

Handling added for different access groups updating a case

Resolved in Pega Version 8.5

When a parent flow was configured with a Wait shape to wait until any AccessChild case reached Pending-Authentication and then the “Update a case” shape was used to update the case status of child cases using a Data Transform, the Wait shape was being processed successfully but the child cases were not always updated as expected. This issue occurred when the cases were processed by users with different access groups, so the ProcessFlowDependencies agent processed the dependency. In this scenario, findPageByHandle returned an incorrect WorkPage because of the different access groups. To resolve this, pyLoadMyCasesNested Step-5 and pzProcessIndividualDepAssignment Step -13 now make additional checks to verify whether the page found by findPageByHandle API is a valid WorkPage or not.

SR-D69108 · Issue 543846

Handling added for drag-and-drop with deleted report templates

Resolved in Pega Version 8.5

After adding a new report, an error appeared when trying to use drag-and-drop to add a column (Page List) from the Data Explorer in the report browser. This was traced to refactor work done to use the Record API throughout reporting: the ruleset on new reports was not being reset from a Pega- ruleset to an application ruleset, causing columns the referenced properties defined outside the platform to be rejected. This use case was missed because case types define their own report templates on creation, but in this scenario those had been deleted. To resolve this, the system has been updated to call pxChooseBestRuleset from pxShowReport in order to enable the use of properties defined in the application prior to saving the report.

SR-D52138 · Issue 537506

Property setting corrected for On Join and Exclusion shapes in Expression Builder

Resolved in Pega Version 8.5

The properties for the defined page did not appear when using the type-ahead feature to select properties for the On Data Join and Exclusion shapes in Expression Builder. This was an issue related to the property being referenced for setting the context in the expression builder, and has been corrected.

SR-D70768 · Issue 547017

Handling added for unavailable oWnd

Resolved in Pega Version 8.5

After using a Snap Start URL to open an assignment, terminating the requestor and hitting the URL again resulted in a blank screen. This was traced to the pzUnknownSessionAlert script throwing an error when oWnd.pega was not available, and has been resolved by adding the needed handling.

SR-D44769 · Issue 531440

Resolved non-template harness stale reference for navigation menu

Resolved in Pega Version 8.5

Post upgrade, the navigation menu was initially present but disappeared on click of a menu item. This issue was seen only when the harness was non-template and SPA was enabled on the dynamic container: when launch harness was done on the same harness, change tracker created a new thread object but the client cache was holding the stale reference. When using template harness, mergeBigData adds all the new details into the stale object, preventing this issue. To resolve this issue for non-template harnesses, initChangeTracker in pzpega_ui_doc_lifecycle file has been updated.

SR-D82148 · Issue 546762

Localization improved for ToolTips

Resolved in Pega Version 8.5

Attempting to use the Field value to localize the tooltip for Hour and Minute resulted in the time being displayed as "tooltip: Hour". Support has been added for localizing these fields using pyTooltip. In addition, an issue with the tooltip still being displayed after switching helper text to None and saving (without manually clearing the existing text) has been resolved with an update that will clear the tooltip value when helper text is selected as 'None'.

SR-D85095 · Issue 546341

Updated COUNT logic for strategies with ssavm set to true

Resolved in Pega Version 8.5

An error was seen when attempting to save a strategy after setting ssavm to true, indicating an issue in the “COUNT” method in Group By shape. Since the source field is not used and does not need to be evaluated here, the system has been updated to ignore the source field if the operation is COUNT.

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