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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-173760 · Issue 658069

Table Filter save uses correct harness

Resolved in Pega Version 8.7

After creating a new view for table and then relaunching the portal or switching between tabs, the created views were not visible. Investigation showed that the views were saved under the incorrect pycaseworker harness on initial load, causing them to not be visible when returning from the switch and using the correct pyCWPortalContent harness. This has been resolved with the addition of the new parameter innerHarnessName to get the harness name when creating a personalization instance.

SR-D88419 · Issue 557945

Corrected date formatting for use as a custom filter

Resolved in Pega Version 8.4.2

Given a Report Definition with custom filter section, when the custom filter section had a date property which was used under filters, the filter was not shown as a date. The date was shown properly when the custom filter section was not used. This was related to the date conversion for the locale, and has been resolved by modifying the RRFilters_Logic to remove a check for dates ending in GMT and replace it with a check whether the report uses a custom filter section. This runs the correct logic to render the date as expected.

INC-131260 · Issue 571786

Handling added for runs using Completed state

Resolved in Pega Version 8.4.2

After upgrade, creating a data flow rule and the batch Data flow run using the Dataflow-Execute method in the activity resulted in the exception "Could not start run DataFlowRunConfig" when executing. This was a missed use case in the new architecture of data flow engine introduced in 8.4, causing DataFlow-Execute to not work properly for existing runs in COMPLETED state. This has been resolved with the addition of a branch of execution in DataFlow-Execute.Start to correctly handle completed runs.

INC-166048 · Issue 659534

Navigation icons added for use in offline mobile

Resolved in Pega Version 8.7

When using an offline mobile app, clicking on an image / link on the home page for navigation resulted in the error “Resource missing. See client logs.” This was traced to a missed use case that resulted in some icons not being available in the package, and has been corrected by including the following: webwb/py-menu-toggle.png webwb/pzgrid_downarrow.png webwb/pymenuleftarrow.png webwb/pymenurightarrow.png webwb/pymodal_mask_img.png webwb/py-grid-sort-down.svg

INC-192159 · Issue 691022

Handling added for designtime page used in runtime

Resolved in Pega Version 8.7

After creating a survey with branch Create survey cases routed to different actors, some cases missed the assignments and were left idle with no access to progress. Survey cases (with branches) having the 'when' conditions in flow connectors experienced this intermittently in production. This was traced to the use of D_pzSurveyPage data page called from the ProcessUpdate data transform while creating the survey: this data page is for design time and should not be used at runtime as it requires design time pages like CaseTypePage which will not be available at runtime. To resolve this issue for runtime, in Step 3 of pzGetAllConnectors, pyClassName will be copied from the step page and set for pzGetConnectorsForDecision.

INC-127680 · Issue 573012

Extra 'when' check added to visibility of Sort by and Summarize

Resolved in Pega Version 8.4.2

When changing filter and sort options while viewing a report, two edit filter pop-ups displayed. Neither would close, and further changes to filter options were blocked. The tracer showed that the pzDisplaySummarizeAndSortBy 'when' condition was True, allowing the Sort by drop down to be visible, causing pzReportConfigSections to create the two popups which then caused issues during the on change action. To correct this, an additional check has been added to the 'when' rule for the Visibility of Sort by and Summarize by so that it does not show any longer.

INC-185847 · Issue 669526

Handling added for disabling weekends when no weekends are available

Resolved in Pega Version 8.7

A browser exception was generated while selecting the option “Disable weekends”. This was traced to a malformed array of weekends in a scenario where the Data-Admin-Calendar instance had all business days checked (i.e., no weekends). To resolve this, DatePickerAssembly and pzGenerateDatePicker have been updated to handle the case when there are no weekends available in the Data-Admin-Calendar instance.

INC-127891 · Issue 564728

Added check for redirects when getting images from S3

Resolved in Pega Version 8.4.2

When retrieving images from S3 storage, a 303 redirect status response code was shown. Investigation showed that using a public URL caused the redirects, and this has been resolved by adding an AG hash while fetching images via an activity.

SR-D68328 · Issue 557752

Unload handler added for use with custom popups

Resolved in Pega Version 8.4.2

A memory leak seen in Microsoft Internet Explorer was traced to a custom script to close windows which bypassed window unload and continued to hold some objects in memory. This has been resolved by introducing a new file which will load only for popup harnesses and which registers the unload handler to remove the popup window references.

INC-177323 · Issue 672420

Search string wildcard use documentation updated

Resolved in Pega Version 8.7

The support article for the search API has been updated to clarify the ability to use the wildcard character "*" by manually adding it to the prefix of each term in the search string.

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