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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D90400 · Issue 563187

Explicit parent added for descendants in subreport to correct summary

Resolved in Pega Version 8.1.9

When using a Report Definition with a Summarize column and a subreport with join class, it was not considering implementation class work objects. As a result, the prepared values were only partially computed. This was traced to the SubReport in SetQuery not having reference to a parent for the descendants classes, and has been resolved by explicitly setting the parent value.

SR-D80696 · Issue 548824

Autocomplete context fetched for dropdown in nested case

Resolved in Pega Version 8.1.9

The autocomplete dropdown was empty when using SmartTip and the down arrow was clicked while opening an autocomplete case within an Interaction case. Opening the service case directly in a new tab populated the dropdown values as expected. This has been corrected by registering context changes just before the content is fetched for the overlay.

INC-128279 · Issue 591379

Layout Group tab alignment correctly shown in Microsoft Internet Explorer

Resolved in Pega Version 8.1.9

Even though the responsive breakpoint for a layout group was disabled, the tabs were getting changed to Menus in Microsoft Internet Explorer. This was traced to Tab-overflow being triggered in very small viewports when using Internet Explorer 11, and has been resolved by adding DOM manipulations for all layout groups.

INC-121444 · Issue 561810

Added handling to force text area maxlength in Microsoft Edge

Resolved in Pega Version 8.1.9

When using the Microsoft Edge browser, it was possible to continue entering characters in excess of the value set for the 'max characters' property. Investigation showed that the Microsoft Edge browser does not honor the maxlength attribute on text area; to resolve this, logic has been added to restrict the user from entering extra characters above the max limit.

SR-D99100 · Issue 564381

Character counter updates correctly with RDL refresh section

Resolved in Pega Version 8.1.9

When using a repeating dynamic layer with a refresh section, the text area character counter was not accurate. This was traced to the system sourcing server-side metadata for the remaining character count and refresh section updating the same remaining count to all textareas. This has been corrected by recalculating the count for each template rendering of textarea so that it works correctly inside templatized repeating structures.

SR-D83424 · Issue 552723

Class Loader cache values wrapped with WeakReference for improved cleanup

Resolved in Pega Version 8.1.9

Out Of Memory exceptions due to Metaspace were observed on Web tier instances running with a max Metaspace size of 2GB. Investigation showed that in PRClassLoaderDB, mLoaderCache values were wrapped with a SoftReference. To resolve this, the Class Loader cache values will be wrapped with a WeakReference, allowing the cache to free memory when it is no longer needed. JVM options has also been added to switch types of References being used if there is a preference.

INC-129388 · Issue 571374

Check for mobile added to Pega Client for Windows time control

Resolved in Pega Version 8.1.9

When attempting to enter time using the out of the box time control in Pega Windows Client application, the control became stuck and continued to show on the UI even when screens were progressed. If the control was marked as a required field, this was a blocker. This was due to the 'validation_validateFromUIEvent' overlay invoking the 'pega.util.Event.getEvent()' function: this function was trying to get the events by traversing all the way to the event initialization, but the process was timing out on mobile/touchable devices and returning the parent event as undefined. Because 'pega.util.Event.getEvent()' was undefined, the validation_validateFromUIEvent caused js errors. To resolve this, a check for mobile has been added to the validation.

INC-128559 · Issue 564708

Check added to only show active popover

Resolved in Pega Version 8.1.9

After selecting the autocomplete value and going to calendar field to select the date value, scrolling on the calendar field caused the calendar popup to reappear but it was not possible to select a date value.This was traced to the DOM using _popOversContainer ID for both the fields, autocomplete and date calendar. Removing the autocomplete caused the behavior to work as expected. To resolve this, the isActive() check in popover.js has been modified to reposition and show a popup only when it is active.

SR-D88499 · Issue 551188

Check added to minimize Obj-Open-By-Handle error logging

Resolved in Pega Version 8.1.9

When using a Data Type with the "Automatically generate a unique id " option, calling the Save-DataPage method by using the savable data page of the data type finished correctly but showed Obj-Open-By-Handle errors on PegaRules.log. Investigation showed the exception was thrown when running the save plan from DataPageSaverImpl: while attempting to run the save plan, the system does not know whether a parameter (pyGUID in this case) will be required to run the save plan or not, meaning that it can't detect any possible error in DataPageSaverImpl. The implementation instead makes a call to db.open to check if an instance exists and hence logs are thrown. To resolve the error logging, a check has been added: if the save-to class has an autogen key and the savable data page instance doesn't have the autogen key in it, the system will directly call pxCreateRecord. This will avoid a call to db.open to check if instance exists and hence no failed logs will be thrown. This partial change will work only for classes having an autogen key and in cases where the page is trying to create a record by intentionally not passing the key.

SR-D87546 · Issue 553356

Harness context will be stored to handle on click executed outside of the Ajax Container

Resolved in Pega Version 8.1.9

An exception was generated in the interaction portal on execution of a post-value action for the on-change event on a text-box in the service case: "Failed to find instance Work-Interaction-Research.EmailBodyRTE of type Rule-HTML-Section". This was traced to a condition where clicking outside of the Ajax Container context to trigger the change caused the Events code to execute the event in the active context when the active context had already been changed by clicking outside of the AC. To avoid this, the system will store the harness context in the event object using pega.ctxmgr.getContextByTarget(target) API. Additional changes were also made to handle the context switching in case of post value when the blur triggers a change in context.

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