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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-157214 · Issue 631600

Mentioned user in Pulse appears correctly

Resolved in Pega Version 8.6

When loading user names while using the "@" functionality in a Pulse post, adding or tagging the operator/user in Pulse by entering each letter brought up the list, but when using copy/paste it was not possible to select the desired value from the user.Suggestions list of operators/users. If by chance the user name was selected from the suggested list, the operator ID was added instead of the full name. This has been resolved.

INC-157957 · Issue 624209

Autocomplete correctly sets null values in clipboard

Resolved in Pega Version 8.6

When using an autocomplete control with display configuration "In a List", if a property value was null then the value of the property in the clipboard was set as “undefined”. This was due to the pzGetACData activity returning only properties with values and excluding empty properties, causing setProperty to use "undefined" when a property value was not found in the response. To resolve this, a condition has been added to the processAdditionalProperties method to replace an undefined value with an empty string.

INC-156588 · Issue 621968

File Listener creates pegaAPI reference for indirect reference

Resolved in Pega Version 8.6

When using a constant for the source location of a file, the listener had no problems starting but a severe guardrail warning appeared indicating "Source location should use D_pxGetApplicationSettingValue instead of a constant value". When the source location was changed to point to a data page as suggested, the file listener would not start. This was traced to a null pointer exception caused by the listener running on a thread that did have a reference to publicAPI as required to get the indirect reference to the property, and has been resolved by adding code to create pegaAPI (if not present) when an indirect reference is present.

INC-146429 · Issue 602291

Disabled control status made accessible to JAWS

Resolved in Pega Version 8.6

When using the Security Event Configuration page (tab) within Pega Dev Studio, the link elements used for 'Select All', 'Clear', 'ON' and 'OFF' were not providing the current State of the element to JAWS. In template rendering of Link control with a 'disable when' condition (server-side evaluation), when the control is disabled it was still accessible and screen readers were not reading the link as disabled. This has been resolved by adding tabindex="-1" and aria-disabled="true" for disabled Link control.

INC-140821 · Issue 600748

Resolved Intermittent Access Group Issue for GetBundleEventDecisionDetails

Resolved in Pega Version 8.6

When using a REST service that calls the GetBundleEventDecisionDetails activity and dataflow to send the treatment in multiple channels, intermittent access issue related errors appeared while running the activity in logs for multiple customers. This was traced to a missed use case for authentication, and has been resolved.

INC-146035 · Issue 610518

Work object status correctly set to Resolved after refresh

Resolved in Pega Version 8.6

When using the Refresh option from the Other Actions menu before submitting the flow action, the work object status was not updating to Resolved-Completed. Investigation showed that when performing the Refresh action, the RefreshOnConflicts activity created a Clipboard page named LatestWorkPage with a copy of the work object. This page was not removed after use, causing the Resolved-Completed status to be set on LatestWorkPage instead of pyWorkPage. To resolve this, a step has been added to RefreshOnConflicts to remove LatestWorkPage.

INC-160078 · Issue 628839

Work object status correctly set to Resolved after refresh

Resolved in Pega Version 8.6

When using the Refresh option from the Other Actions menu before submitting the flow action, the work object status was not updating to Resolved-Completed. Investigation showed that when performing the Refresh action, the RefreshOnConflicts activity created a Clipboard page named LatestWorkPage with a copy of the work object. This page was not removed after use, causing the Resolved-Completed status to be set on LatestWorkPage instead of pyWorkPage. To resolve this, a step has been added to RefreshOnConflicts to remove LatestWorkPage.

INC-160115 · Issue 627650

Editing Approval flowshape retains decision tree

Resolved in Pega Version 8.6

Editing the Approval flowshape caused the decision tree to become blank when selecting 'Use Business logic' in the dropdown for "Route to dropdown". This was traced to a missed use case for earlier work done on enhancements for email approver shapes regarding retaining previous values while switching back to using the business logic option, and has been resolved.

INC-143599 · Issue 598770

Non-template RDL time value handling updated

Resolved in Pega Version 8.6

The Time value displayed on clipboard and data designer differed from the value shown on user work form when using a categorized repeating dynamic layer rendered in non-template mode with the Datetime control configured inside the RDL. This was traced to the Time string being considered as a date when using this configuration and calling the engine API, and has been resolved by ensuring this configuration will call the correct Time API instead so that the timeofday property value will be formatted correctly.

INC-132176 · Issue 588810

Cache cleared before PDF generation to ensure proper fonts

Resolved in Pega Version 8.6

The font File OCRAEXT.ttf added at location "/usr/local/tomcat/fonts" was not being picked when the PDF was generated via an agent execution. When the same activity was run manually, the font issue was sporadic. Investigation showed that when multiple apps use the same props directory but different fonts directories, the handling would sometimes cause one app to use another app's props file with the result of the improper fonts mapping. To resolve this, an update has been made to clear the cache before PDF generation starts to ensure the library reads the proper fonts.

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