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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-180712 · Issue 664782

Improved accessibility for utility pane

Resolved in Pega Version 8.5.5

JAWS was not reading the items on the utility pane, and performing any action using the keyboard controls with JAWS running in the background did not open the actionable item. To resolve this, the Utilities panel has been configured with tablist role instead of combobox, and Header buttons titles have been changed to be more descriptive.

INC-169824 · Issue 655331

Handling added for response command beginning with "call"

Resolved in Pega Version 8.5.5

There was an issue if a response command in a web chatbot channel started with the word "call". This was due to the storage and handling of the commands in the decision table. There was a workaround of avoiding the use of "call" to start a command, but the issue has been resolved by adding quotes around the decision table result to support this response command structure.

INC-183201 · Issue 664960

Resolved error during save of a Predictive Model

Resolved in Pega Version 8.5.5

Attempting to save a predictive model in Prediction Studio resulted in the error ".pyModelProcess.pyShapes(Setmodelcontrolgroup).pyMOName: Cannot generate the component ID from the provided input. Enter at least one alphabetic character." This was traced to previous work done around defining a control group using a property reference, and has been resolved.

INC-171663 · Issue 655244

MashUp dynamic parameters article updated

Resolved in Pega Version 8.5.5

The documentation for MashUp best practices has been updated to clarify that dynamic parameters sent from the client side using "pega.web.api.setAuthenticationParameters" API will be sent as part of the query parameters and won't be part of the encrypted hash as this hash is generated on the server end while generating the mashup code in the mashup channel.

INC-168368 · Issue 651080

Correct flow actions loaded in multi-thread portal refresh

Resolved in Pega Version 8.5.5

The member authentication screen was displaying an incorrect flow action on doing browser refresh after creating a new interaction. Refresh is a special case where the parameter retention is different across single-threaded & multi-threaded portals alongside the execution order of activities. In this case, this inconsistency occurred in a multi-threaded portal when newAssignPage had the information to load the proper assignment but the parameter indicated an old index. This has been resolved by adding 'when' conditions to to populate and pass the correct references and labels and to honor the Param.TaskIndex set and sent by UI activities so it's retained in case of multi-thread portals.

INC-175000 · Issue 657005

Handling added for Address Map control in Microsoft Internet Explorer 11

Resolved in Pega Version 8.5.5

Microsoft Internet Explorer 11 does not support Class, async, await and arrowed functions due to not implementing the necessary EC6 features. This caused Address Map Control to not work in this browser because pypega_map_googlegis js creates a js class. To resolve this issue, alternate methods have been added for use with Microsoft Internet Explorer 11.

INC-157404 · Issue 630693

Adaptive Model report information exports correctly

Resolved in Pega Version 8.5.5

Clicking export to Excel or PDF in the Prediction Studio Adaptive Model report was not working. Investigation showed the first double quote of the propositionName was getting replaced from & quot ; to "", which resulted in an error while performing openUrlWindow action. This has been resolved by adding a new helper handler, while creating context menu using Handlebars.

INC-179362 · Issue 658630

Display limitation removed for scheduled reports

Resolved in Pega Version 8.5.5

When looking at Configure >> Reports >> Scheduled Reports only 50 reports were shown across two pages instead of all of the reports retrieved by pzGetScheduledTask. This was a limitation set in pyScheduledTasksGadget, and has been removed.

INC-171352 · Issue 653690

Focus set correctly on the modal window in theme-Cosmos

Resolved in Pega Version 8.5.5

in theme-Cosmos with touch enabled, clicking on a button to open a modal window set the focus on the background instead of in the modal window, forcing tabbing through the full page to reach the modal window. This was traced to the templates not using the pzModalCancel control which has the necessary container_close for the modal dialog close icon, and has been resolved by adding a check to set the focus correctly.

INC-175322 · Issue 658649

Focus set correctly on the modal window in theme-Cosmos

Resolved in Pega Version 8.5.5

In theme-Cosmos with touch enabled, clicking on a button to open a modal window set the focus on the background instead of in the modal window, forcing tabbing through the full page to reach the modal window. This was traced to the templates not using the pzModalCancel control which has the necessary container_close for the modal dialog close icon, and has been resolved by adding a check to set the focus correctly.

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