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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-190130 · Issue 678541

Help information updated for using Elastic Search with Report Definition

Resolved in Pega Version 8.7

The support article "Configuring a report definition to run against an Elasticsearch index" has been updated to clarify that the search can pass multiple values with a space in pySearchString as it does OR operation on all the fields, and that filters in the report definition will be used when executing the report directly or when calling the report in the pxRetrieveSearchData activity. https://community.pega.com/knowledgebase/articles/system-administration/85/configuring-report-definition-run-against-elasticsearch-index

SR-122809 · Issue 182677

Application Wizard updated to use long-form function name

Resolved in Pega Version 7.1.8

When using the Application Wizard in some environments, clicking 'Preview' or 'Create' on the Data Objects screen caused a refresh and no summary of the created rules was generated. This issue was traced to an error in the library/function rule resolution where the short-form reference to a function was finding more than one suitable rule resolution candidate if there was more than one version of a ruleset function with the same formal parameters and the function was called using the short form of the function name. In this particular scenario the PageListContains function was causing a problem as this function exists in both the PegaSurvey framework and the Pega-AppDefinition ruleset. There was a workaround of doing a private checkout of the CopyFrameworkClassGroup activity and changing the short function rule reference to the long function rule reference (specifying ruleset and library, but the Wizard has been updated to use long-form function name to prevent this issue.

SR-D42670 · Issue 510183

Force order added to inner join when running a Rules Resolution filter

Resolved in Pega Version 8.2.4

After upgrade, D_getResolvedWorkStatuses was not loading properly due to a Report Definition that used a Filter by Rule Resolution option timing out on the SQL Server. When the Filter by Rule Resolution option is selected in Report Definition, it will generate a rule resolution query with an inner join which can cause a time out on the SQL Server while it tries to find out the join order for tables with multiple joins. To resolve this, the SQL server will provide a Force order, merge inner join hint option by way of an added DSS reporting/useForceOrderHint. Additionally, reporting/useMergeHintForRRquery should be set on Pega-Reporting to set things up for using the Merge Inner join hint in the query.

SR-D36372 · Issue 504746

Force order added to inner join when running a Rules Resolution filter

Resolved in Pega Version 8.2.4

After upgrade, D_getResolvedWorkStatuses was not loading properly due to a Report Definition that used a Filter by Rule Resolution option timing out on the SQL Server. When the Filter by Rule Resolution option is selected in RD, it will generate a rule resolution query with an inner join which can cause a time out on the SQL Server while it tries to find out the join order for tables with multiple joins. To resolve this, the SQL server will provide a Force order, merge inner join hint option by way of an added DSS reporting/useForceOrderHint. Additionally, reporting/useMergeHintForRRquery should be set on Pega-Reporting to set things up for using the Merge Inner join hint in the query.

INC-176757 · Issue 657785

Interaction History properly saved when running strategy on a different data flow

Resolved in Pega Version 8.7

Customized Interaction History properties that had been added to pyInteractionHistoryConfiguration and pyDefaultWorkingSet and saved into the PR_DATA_IH_FACT table were not being saved properly after upgrading from 7.3 to 8.3. This was a missed use case and has been resolved.

SR-120951 · Issue 179944

Improved system performance when logging errors in PUI framework

Resolved in Pega Version 7.1.8

When using the PUI framework (Pega Underwriting for Insurance), errors generated when trying to execute a Declare Expression were causing system slowness. The logic has now been modified to more efficiently match and log any errors.

SR-D32525 · Issue 505467

Dirty check added to offer save/discard changes when closing tab

Resolved in Pega Version 8.2.4

With the OOTB section enabled, performing a change in the form (changing a text value, selecting a option in a dropdown, etc.) and closing the case generated an unexpected alert indicating that the case was changed and the modifications were lost. This differs from the previous behavior of showing the section pyDirtyCheckConfirm which offered the opportunity to save the work. This was a missed use case and has been resolved by updating the system to perform a check for the dirty state when closing the interaction and show a modal dialog asking the user to choose either save/discard if dirty.

SR-124005 · Issue 185470

Fix inserted for CaseWorker portals using Microsoft Internet Explorer 8

Resolved in Pega Version 7.1.8

CaseWorker portal links to open and interact with cases were not working in the Microsoft Internet Explorer 8 browser. This was caused by the method used to get the dynamic container not being supported by Microsoft Internet Explorer 8, and has been resolved by changing the querySelector to get the proper class names.

SR-124877 · Issue 186909

Fix inserted for CaseWorker portals using Microsoft Internet Explorer 8

Resolved in Pega Version 7.1.8

CaseWorker portal links to open and interact with cases were not working in the Microsoft Internet Explorer 8 browser. This was caused by the method used to get the dynamic container not being supported by Microsoft Internet Explorer 8, and has been resolved by changing the querySelector to get the proper class names.

SR-130181 · Issue 201836

Modified Dropdown to return JSON content type for use with ISAM

Resolved in Pega Version 7.1.8

ISAM, a third-party tracking layer, embeds JavaScript code in text/html responses. The Dropdown control was returning JSON but in HTML content type, so sites that use ISAM found that the ISAM JS code was embedded and the Pega JS that parses the JSON response failed to execute. Changes have been made to the wrapper to ensure the desired behavior of Pega returning application/json content type for JSON responses instead of text/html.

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