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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-155813 · Issue 629506

SAML SSO redirects to correct URL when application and authentication aliases match

Resolved in Pega Version 8.5.3

Whenever there was a match in the authentication service alias and the application alias, the application alias was replaced with empty after logoff instead of making the authentication service alias empty. For example, given an authentication service with the alias XYZ ("login with XYZ" alias option) and an application name XYZMyOps, the application alias was being changed from XYZMyOps to appMyOps after logoff. As a result, a blue screen error resulted when clicking on button "login with XYZ" again because it redirected to appMyOps, which didn't exist. This has been resolved by removing authservicealias and modifying AuthServiceAliasHelper.adjustPathIfAuthServiceAliasPresent() to change the method for calculating the pathinfo to string tokenizing

SR-128883 · Issue 195834

Fixed button contrast when using accessibility

Resolved in Pega Version 7.1.8

The "Select Values" button in the dialog to edit report filter had a low contrast ratio when accessibility was enabled. This was caused by the unintentional application of the repeat layout CSS to the button, and has been fixed.

INC-160767 · Issue 628374

Email headers correctly mapped when using MSGraph

Resolved in Pega Version 8.5.3

The value of "Send Date" was not correctly populated when using MSGraph instead of IMAP, causing the Email Listener to fail. Microsoft populates the "sendDateTime" field in the JSON with the value of the RFC 822 email header "Date:", but this value was not being passed to Java object of type "Message" as part of the query. To resolve this, ReceivedDateTime and SentDatetime have been added in the select filter of getMessagebymessageID.

SR-130224 · Issue 200002

Fixed class pickup when Ticket Urgency is used as reference

Resolved in Pega Version 7.1.8

It was not possible to convert a summary report to a list report if the report had Ticket.Urgency as a reference and Ticket was a single page pointing to data class type property in the work class. This was traced to the drill down picking up the Urgency property from the work class, and has been resolved.

INC-154855 · Issue 616003

Updated expression handling when not using client side validation

Resolved in Pega Version 8.5.3

After upgrade, a declare expression used to calculate the end date when creating a schedule case was not populating the result. This was traced to a missed use case for evaluating expressions when 'Enable client side validation' is unchecked, and has been resolved.

SR-119772 · Issue 175593

Menu rendering corrected for Attachment Menu controls when using JAWS

Resolved in Pega Version 7.1.8

Previously, the 'add menu' button in the Attachment Menu controls did not respond to the spacebar or enter key if JAWS was active. This was due to a rendering issue with the work flow menu options and has been resolved.

INC-147245 · Issue 612868

Expand Pane icon responds to enter key when using JAWS

Resolved in Pega Version 8.5.3

In an Operator ID rule in Dev Studio, pressing the Enter key when focused on an Access Group expand icon caused the focus on the page to move to the top of the Contact Information frame (top left corner of the Frame). The only way to use the enter key to expand the pane without the refocus was to tab to the arrow icon and then tab a second time before pressing enter. This was traced to the expand caret icon being focussed twice due to the tabIndex for both the TD and SPAN elements holding the caret icon: TD had a focus element for accessibility of the grid, and SPAN had it for the expand pane accessibility. This has been resolved by adding a check condition before adding tabIndex to the first cell in the Grid.

INC-151952 · Issue 609340

Expand Pane icon responds to enter key when using JAWS

Resolved in Pega Version 8.5.3

In an Operator ID rule in Dev Studio, pressing the Enter key when focused on an Access Group expand icon caused the focus on the page to move to the top of the Contact Information frame (top left corner of the Frame). The only way to use the enter key to expand the pane without the refocus was to tab to the arrow icon and then tab a second time before pressing enter. This was traced to the expand caret icon being focussed twice due to the tabIndex for both the TD and SPAN elements holding the caret icon: TD had a focus element for accessibility of the grid, and SPAN had it for the expand pane accessibility. This has been resolved by adding a check condition before adding tabIndex to the first cell in the Grid.

SR-126156 · Issue 190077

Random ID generation changed to use OpenSAML

Resolved in Pega Version 7.1.8

In certain cases, SSO setup with SAML 2.0 failed with the message "Unable to process the SAML WebSSO request: Unable to process SAML2 Authentication". The error was due to the generated ID being sent with a "+" character in it which could not be handled smoothly. To avoid this issue, the system has been changed to use the OpenSAML API instead of using UUID when generating random IDs for all types of WebSSO requests.

INC-143036 · Issue 599190

SurveyPage loads when ruleset is locked

Resolved in Pega Version 8.5.3

When the ruleset containing the survey rules was locked D_pzSurveyPage did not load and errors were generated. Investigation showed that if the flow was in a locked version, the PopulateShapeNodesFromFlowData activity did not call EvaluateConnectorState, causing the mapping of the transitions for connectors to fail in the activity MapBranchShapeConnectors. This has been resolved.

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