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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-178148 · Issue 660925

Handling added for SSO servlet name

Resolved in Pega Version 8.6.2

After update, logging into an external site was not working correctly due to the SSO URL being appended with "/app/default". This has been resolved by updating the code to handle the servlet name properly.

INC-188405 · Issue 673065

Handling added for SSO servlet name

Resolved in Pega Version 8.6.2

After update, logging into an external site was not working correctly due to the SSO URL being appended with "/app/default". This has been resolved by updating the code to handle the servlet name properly.

SR-128883 · Issue 195834

Fixed button contrast when using accessibility

Resolved in Pega Version 7.1.8

The "Select Values" button in the dialog to edit report filter had a low contrast ratio when accessibility was enabled. This was caused by the unintentional application of the repeat layout CSS to the button, and has been fixed.

INC-174267 · Issue 669672

Wait action persists when using Urgency Adjustment

Resolved in Pega Version 8.6.2

When using the Urgency Adjustment (pyAdjustAssignmentsla standard local action), once a case reached the wait action and the goal and deadline were updated the previous pyWaitAction was not being stored. This has been resolved by ensuring the previous pyWaitAction will be stored and passed to the AddAssign activity.

SR-130224 · Issue 200002

Fixed class pickup when Ticket Urgency is used as reference

Resolved in Pega Version 7.1.8

It was not possible to convert a summary report to a list report if the report had Ticket.Urgency as a reference and Ticket was a single page pointing to data class type property in the work class. This was traced to the drill down picking up the Urgency property from the work class, and has been resolved.

SR-119772 · Issue 175593

Menu rendering corrected for Attachment Menu controls when using JAWS

Resolved in Pega Version 7.1.8

Previously, the 'add menu' button in the Attachment Menu controls did not respond to the spacebar or enter key if JAWS was active. This was due to a rendering issue with the work flow menu options and has been resolved.

SR-126156 · Issue 190077

Random ID generation changed to use OpenSAML

Resolved in Pega Version 7.1.8

In certain cases, SSO setup with SAML 2.0 failed with the message "Unable to process the SAML WebSSO request: Unable to process SAML2 Authentication". The error was due to the generated ID being sent with a "+" character in it which could not be handled smoothly. To avoid this issue, the system has been changed to use the OpenSAML API instead of using UUID when generating random IDs for all types of WebSSO requests.

INC-176112 · Issue 662449

When rule inside a loop correctly picked

Resolved in Pega Version 8.6.2

While using a 'when' rule inside a loop of a page list, the rule was not being picked during runtime. This has been resolved by adding an update to allow an assembly time class name to be passed into runtime.

SR-118213 · Issue 184519

Refresh When' behavior fixed for portal tabs

Resolved in Pega Version 7.1.8

When a 'Refresh When' was active on a portal tab, the system would become unresponsive while trying to refresh it. This was caused by an incorrect element call resulting in a JavaScript error and has been corrected.

SR-127644 · Issue 192194

Refresh When' behavior fixed for portal tabs

Resolved in Pega Version 7.1.8

When a 'Refresh When' was active on a portal tab, the system would become unresponsive while trying to refresh it. This was caused by an incorrect element call resulting in a JavaScript error and has been corrected.

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