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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-128883 · Issue 195834

Fixed button contrast when using accessibility

Resolved in Pega Version 7.1.8

The "Select Values" button in the dialog to edit report filter had a low contrast ratio when accessibility was enabled. This was caused by the unintentional application of the repeat layout CSS to the button, and has been fixed.

SR-130224 · Issue 200002

Fixed class pickup when Ticket Urgency is used as reference

Resolved in Pega Version 7.1.8

It was not possible to convert a summary report to a list report if the report had Ticket.Urgency as a reference and Ticket was a single page pointing to data class type property in the work class. This was traced to the drill down picking up the Urgency property from the work class, and has been resolved.

INC-195519 · Issue 698498

Support added for using CFW when Pega server is unavailable

Resolved in Pega Version 8.6.4

Data synchronization changes have been added to allow Client for Windows to work in offline mode without an AppCache manifest.

SR-119772 · Issue 175593

Menu rendering corrected for Attachment Menu controls when using JAWS

Resolved in Pega Version 7.1.8

Previously, the 'add menu' button in the Attachment Menu controls did not respond to the spacebar or enter key if JAWS was active. This was due to a rendering issue with the work flow menu options and has been resolved.

SR-126156 · Issue 190077

Random ID generation changed to use OpenSAML

Resolved in Pega Version 7.1.8

In certain cases, SSO setup with SAML 2.0 failed with the message "Unable to process the SAML WebSSO request: Unable to process SAML2 Authentication". The error was due to the generated ID being sent with a "+" character in it which could not be handled smoothly. To avoid this issue, the system has been changed to use the OpenSAML API instead of using UUID when generating random IDs for all types of WebSSO requests.

INC-211018 · Issue 707524

Number control correct when IME is Japanese

Resolved in Pega Version 8.6.4

The Microsoft Windows Input Method Editor (IME) allows developers to enter complex characters in four different East Asian languages using the standard keyboard. When IME was in Japanese mode, entering a number resulted in the input happening twice with the result of an entry such as 12345 becoming 124512345. This has been resolved by updating the code to ensure there is no duplicate IME keyboard event.

SR-118213 · Issue 184519

Refresh When' behavior fixed for portal tabs

Resolved in Pega Version 7.1.8

When a 'Refresh When' was active on a portal tab, the system would become unresponsive while trying to refresh it. This was caused by an incorrect element call resulting in a JavaScript error and has been corrected.

SR-127644 · Issue 192194

Refresh When' behavior fixed for portal tabs

Resolved in Pega Version 7.1.8

When a 'Refresh When' was active on a portal tab, the system would become unresponsive while trying to refresh it. This was caused by an incorrect element call resulting in a JavaScript error and has been corrected.

INC-201633 · Issue 703799

Reload icon disappears when refresh is ready

Resolved in Pega Version 8.6.4

After updating the Field Service Mobile App from Pega 8.3 to Pega 8.6, the wait icon continued to be visible even after the refresh was completed. This has been resolved.

INC-204256 · Issue 701948

Helper Text displays for radio buttons with 'when' condition

Resolved in Pega Version 8.6.4

The helper text overlay was not displaying on radio button fields that were conditionally visible using a 'When' rule, though it displayed as expected if a visible expression had "Run visibility condition on client" checked. This has been resolved by adding support for a helper text overlay on radio button with visibility condition (when rule).

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