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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-192464 · Issue 681751

PackageComponent updated for use with repositories

Resolved in Pega Version 8.7

Exporting a zip file created by the Component wizard to a repository resulted in an error, however the same process worked as expected when the zip file was created by the Product wizard. Investigation showed that pxPackageComponent was not kept up to date with new metadata requirements for Artifactory export. This has been resolved by modifying pxPackageComponent step 7 to set Param.ArtifactType to "component" and Param.ArtifactName to [component name]_[component version]. A privilege check has also been added to zipMoveExport.

INC-164439 · Issue 657995

Setting added to customize using blank Map values

Resolved in Pega Version 8.7

After upgrade to from Pega 6 to Pega 8 some of the Map Value rules were not working. This was due to the handling for blank default values which was changed in Pega 7. In order to support backwards compatibility, a new 'when' rule has been added which allows customizing whether or not blank values are allowed for the Map value default columns. pyAllowBlankValues will default to "false".

INC-142223 · Issue 598648

Handling added for new case type using reuse case life cycle

Resolved in Pega Version 8.4.4

Creating a new Case Type in a branch ruleset using the 'Reuse case life cycle' option was not working, and the error "branch rulseset not a candidate" was generated. pxCreateCaseDataPages that are called as part of creating a case rely on Param.RuleSetName; generally this parameter is set in the param page when other assets are created. When Reuse case life cycle was selected, other assets were not created and param.RuleSetname was not set. This affected pxCreateCaseDataPages when branch parameter was provided. This was a missed use case, and has been resolved by setting param.RuleSetName from param.ruleset to fix the issue.

INC-175994 · Issue 667482

Removed redundant Microsoft Outlook email interaction chain

Resolved in Pega Version 8.7

When opening an email interaction case, the email editor user interface area showed the complete email chain of the email for every new message that came in related to the case. This was traced to the difference in the selectors that various email clients use to construct a response to an email with email history in it, and has been resolved by updating the selectors for Microsoft Outlook in pyRichTextEmailHistorySelector so no conversation is repeated when using that client.

INC-191902 · Issue 677412

Updated security for importing Excel to a decision table via a delegated rule

Resolved in Pega Version 8.7

An error was seen when attempting to import an Excel file into a delegated decision table when using the case manager portal. This has been resolved by correcting a BAC issue for decision table import in the pzRuleDeclareDecisionTableStandard.js file.

INC-171257 · Issue 651734

Expanded results for Proposition Filter Relevant Record Properties

Resolved in Pega Version 8.7

Previously, a maximum of 500 records were returned from pr_data_tag_relevantrecord when using Edit Parameters for the report definition proposition filter rule. In order to accommodate more complex needs, an update has been made to use the D_pxGetClassDataModel data page to fetch all the records and make them available in the dropdown.

INC-191159 · Issue 682362

Validate topics based on all topics in channel instead of default language

Resolved in Pega Version 8.7

if a 'When Rule' was used in Email Receiver to provide some conditions, it was not possible to use topics from the dropdown which were trained with training data in prediction studio. This was a missed use case, and was traced to validation being based on the default language topics. To resolve this, the data page has been modified from getting default language topics to getting a union of topics. The datapage for default language topics has also been withdrawn.

SR-D43783 · Issue 509908

Comments explicitly excluded from generated ruleset under localization

Resolved in Pega Version 8.2.5

A generated URL link from Correspondence Fragment (WorkLink) which was saved in Pega-ProCom_ja was incorrect due to an incomplete URL. The ruleset Pega-ProCom_ja is not provided from the platform, but is generated when using localization. In this case, a comment fragment was included in the rule when it was generated, causing the issue. To resolve this, comment handling has been updated to ensure it's not included when generating the rule.

INC-185255 · Issue 669441

More responsive attachment loading for interaction portal

Resolved in Pega Version 8.7

Attempting to view a large email attachment in the interaction portal was resulting in slow loading and page responsiveness issues. Investigation showed there were numerous unnecessary height calculations happening when checking the dom elements, and this has been resolved with an update which will use the property mapping js file to make the screen more responsive when highlighting.

INC-150039 · Issue 608044

Adjusted validation of literal value of a parameter

Resolved in Pega Version 8.4.4

When mapping a parameterized when rule to the proposition filter, parameters passed from the proposition filter page were not getting flown to the when rule. This was caused by special character validation for a literal value of a parameter which necessitated putting the parameter value within quotes and which resulted in a parameter value mismatch at run time. To support this use, this validation has been disabled as parameter values would not get included within quotes. This change does not have any impact on when rule or proposition filter rules java generation.

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