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Resolved Issues

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-125633 · Issue 589575

Oracle performance improvement

Resolved in Pega Version 8.4.4

Poor performance was seen when importing a RAP with schemas using Oracle. To resolve this, an update has been made which will set the Oracle tuning parameter at the session level by altering the setting "_OPTIMIZER_PUSH_PRED_COST_BASED"=false before the SMA query involving all_constraints. The setting will be returned to true after the execution of the SMA query. This is controlled through the prconfig setting '"database/performance/smaqueryperformanceenabled" which defaults to true so the setting and unsetting of the Oracle parameter is automatic.

INC-161984 · Issue 638858

Web Tier busy threads released on timeout

Resolved in Pega Version 8.7

Tomcat Web Tier Busy Threads were not being correctly released, causing stability and performance problems that included health check pings not receiving a thread to service the request so the node was marked as bad, users were quiesced, and the node replaced. Investigation showed the 'put' on the blocking queue did not time out when the queue was full and waited indefinitely, keeping the thread blocked. To resolve this, the system will use 'offer' on the blocking queue instead of 'put' to force thread release on timeout. In addition, debug logs have been added to understand when the offer (or Put) does not succeed and the state of the queue that is causing this issue; the debug logs for class com.pega.pegarules.session.internal.serverpush.RoboticAutomationImpl should be enabled only if the thread busy issue is observed and for limited time window while actively debugging.

INC-150633 · Issue 614512

Optimizing helper class enhanced to handle external databases

Resolved in Pega Version 8.4.4

Running a BIX extract that included a manifest for a target database was resulting in a null pointer exception for the manifest extraction. Attempting to generate the DDL for the manifest table also failed. This was traced to an issue with the helper class using a hardcoded default database for forming the queries, causing it to ignore the database config/DADN/prconfig for the Oracle database and form a query using the PegaRules' database credentials. This only occurred when trying to do external database operations on a different database platform; Oracle PegaRules worked as expected with an Oracle external database and Postgres Pegarules worked with a Postgres external database, but mixing Postgres PegaRules and an Oracle external database would result in the Null pointer exception. To resolve this, the helper class has been enhanced to work with external databases by passing the database name as a parameter so it will properly calculate the query based on the type of target. An error in the name of the class has also been corrected, and is now available as PerformanceHelper rather than the previous "PerformaneHelper".

INC-150861 · Issue 611864

Optimizing helper class enhanced to handle external databases

Resolved in Pega Version 8.4.4

Running a BIX extract that included a manifest for a target database was resulting in a null pointer exception for the manifest extraction. Attempting to generate the DDL for the manifest table also failed. This was traced to an issue with the helper class using a hardcoded default database for forming the queries, causing it to ignore the database config/DADN/prconfig for the Oracle database and form a query using the PegaRules' database credentials. This only occurred when trying to do external database operations on a different database platform; Oracle PegaRules worked as expected with an Oracle external database and Postgres Pegarules worked with a Postgres external database, but mixing Postgres PegaRules and an Oracle external database would result in the Null pointer exception. To resolve this, the helper class has been enhanced to work with external databases by passing the database name as a parameter so it will properly calculate the query based on the type of target. An error in the name of the class has also been corrected, and is now available as PerformanceHelper rather than the previous "PerformaneHelper".

INC-192092 · Issue 677438

Info messages added to merge and errors on merge failure

Resolved in Pega Version 8.7

Logging used in the Merge Wizard process has been updated to provide feedback as the branches merge. In addition, the merge logic has been modified to use StepStatusFail as opposed to StepStatusGood.

INC-162262 · Issue 654966

Query added to find time zone for MSSQL database

Resolved in Pega Version 8.7

The exception "com.microsoft.sqlserver.jdbc.SQLServerException: xp_regread() returned error 5, 'Access is denied.'" was generated when the AES agent PushDBSizeInfo was being run. This was traced to the GetDBInfo activity trying to retrieve the time zone of the MSSQL database by executing a query that used a Microsoft SQL routine to read the windows registry to get the current time zone. The error was not due to security within the SQL Server, but instead was caused by Microsoft Windows security related to the permissions on the registry keys for the users under which specific SQL Server processes were running. To resolve this, an update has been made to call a different query which will get the time zone for the SQL Server.

INC-172849 · Issue 665983

SortPageList method updated for Obj-Sort

Resolved in Pega Version 8.7

Sorting page lists backed by a node level datapage using Obj-Sort was causing a ConcurrentModificationException. This has been resolved by updating the SorterImpl.sortPageList method to use java7CollectionsSort instead of collectionsSortWithInferenceEngineDisabled.

INC-190165 · Issue 676818

MSOFileTransferButtons control withdrawn

Resolved in Pega Version 8.7

After updating from Pega 8.2 to 8.6, attempting to modify migrated delegated rules resulted in a 403 error. This was traced to the Download/Upload activities configured to use the MSOFileTransferButtons control: BAC restrictions were introduced in Pega 8.5, and the MSOFileTransferButtons control is not compliant with these. The MSOFileTransferButtons control has now been withdrawn. The FilePath Control should be used in conjunction with pxParseExcelFile to upload and parse the Excel along with using the pxGenerateExcelFile activity for download.

INC-170599 · Issue 645222

DSS partition count setting made backward compatible

Resolved in Pega Version 8.7

After upgrade, the DSS 'dsm/services/stream/pyTopicPartitionsCount' used to limit the number of partitions was no longer working and instead used the default value of 20. This has been corrected and made backwards compatible.

INC-180479 · Issue 659639

DSS partition count setting made backward compatible

Resolved in Pega Version 8.7

After upgrade, the DSS 'dsm/services/stream/pyTopicPartitionsCount' used to limit the number of partitions was no longer working and instead used the default value of 20. This has been corrected and made backwards compatible.

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