Skip to main content

Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-189933 · Issue 677798

Corrected deleting a ruleset with the refactor wizard

Resolved in Pega Version 8.7

In the case of Access Whens applied for the modification and deletion of any rule and data instance, the haveAccess() function was executed on a null page and resulted in a PRRuntimeError that caused Ruleset refactor to fail. This has been resolved.

INC-194433 · Issue 679630

Key Value Store handling revised for greater backwards compatibility

Resolved in Pega Version 8.7

Previous optimization work done to reduce the size of the "nm" field when the hierarchy string is empty resulted in some Key Value Store records not being read from older systems during update. This has been corrected.

INC-166845 · Issue 640299

Hazelcast remote execution not called from synchronized context

Resolved in Pega Version 8.7

After navigating to the Admin Studio portal to view the nodes, the portal was temporarily freezing. Investigation of the thread dump revealed this was caused by a DDS pulse sending a remote execution call to all nodes to update logger settings even though the site was not using DDS. This has been resolved by updating the system to avoid calling Hazelcast remote execution from a synchronized context.

INC-192025 · Issue 680706

Scenario Planner performance improvements

Resolved in Pega Version 8.7

Scenario planner runs were causing out of memory errors on the dataflow nodes. To resolve this, updates have been made to improve performance. Only relevant information will be kept for decision funnel simulations out of SR pages, the memory footprint of data structures used to aggregate and rollup counts has been reduced, and temporary objects will be released as soon as they are not needed anymore.

INC-189136 · Issue 679518

Dataflow with report definition source repaired

Resolved in Pega Version 8.4.6

After update, data flows using a report definition dataset as source were throwing a null pointer exception. This was traced to previous work done around retry handling for Oracle queries where there were issues identifying the correct column types; that previous work has been reverted to resolve this null pointer exception, and further work will be done to refine the solution to the Oracle CLOB DatabaseException.

INC-167037 · Issue 650991

SmartpromptType classes shown in Rule-Admin-Skill

Resolved in Pega Version 8.7

Some class instances were not showing in SmartpromptType list. This was traced to the activity LookUpList, which is called from Rule- class in Rule-Admin-Skill, using pyClassName as one of the filter criteria in Java Step1. Therefore Rule-Admin-Skills did not show in SmartpromptType list. This has been resolved by overriding LookUpList for Rule-Admin-Skill class so it will not consider pyClassName as a filter criteria.

INC-165256 · Issue 657037

Improvements for Offer Eligibility rules loading time

Resolved in Pega Version 8.7

After opening the Proposition filter/Action rule and clicking on Add Criteria, the pxAnyPicker drop down load was taking an excessive amount of time. Performance improvements have been made by adding a precondition at step 2 to avoid data page refresh for specific scenarios when it is not required.

INC-175207 · Issue 664362

Added handling for DSM Services stuck in leaving status after database outage

Resolved in Pega Version 8.4.6

During a database outage, the heartbeat would fail and DSM services would eventually try to enter safe mode and stop. As the first step they would try to change the state to LEAVING, but because the database was down saving the LEAVING state failed and the exception was not handled correctly. This resulted in the rest of the stop operation logic not being executed and the service being stuck in LEAVING. To resolve this, an update has been made to ensure the service goes to LEAVING_FAILED if anything fails during the stop operation including when setting state to LEAVING_FAILED. The state LEAVING_FAILED will get flushed to the database eventually when it comes back up. This will allow the aggregation service to start from the LEAVING_FAILED state and recover by itself after a database outage.

INC-175207 · Issue 655554

Added handling for DSM Services stuck in leaving status after database outage

Resolved in Pega Version 8.7

During a database outage, the heartbeat would fail and DSM services would eventually try to enter safe mode and stop. As the first step they would try to change the state to LEAVING, but because the database was down saving the LEAVING state failed and the exception was not handled correctly. This resulted in the rest of the stop operation logic not being executed and the service being stuck in LEAVING. To resolve this, an update has been made to ensure the service goes to LEAVING_FAILED if anything fails during the stop operation including when setting state to LEAVING_FAILED. The state LEAVING_FAILED will get flushed to the database eventually when it comes back up. This will allow the aggregation service to start from the LEAVING_FAILED state and recover by itself after a database outage.

INC-184352 · Issue 671897

Predictive model snapshot generation updated for Java 11

Resolved in Pega Version 8.7

While the Simulation data export case type was executed as expected, the predictive stages showed zero records processed. This was traced to instances running on Java 11 which caused an issue with the snapshot process. This did not affect learning, but visualization and reporting were not working in Prediction studio. To resolve this, an update has been made to the snapshotID for Java 11 compatibility which will generate a random UUID instead of using a seed.

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us