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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D24750 · Issue 507118

Resolved importing PublicFormat file using RuleFromFile Wizard

Resolved in Pega Version 8.2.4

When attempting to create a flow from a Public Format XML file using the Rule From File Wizard, the following error was seen: "Problem invoking function: pega_procom_harvest.performXSLT--(String,String,boolean,HashStringMap)". This was caused by a mapping failure related to the pyComments property in baseclass pega social functionality, and has been resolved with the addition of a new page group property pyComments of type "Data-MO-Annotation-Comment" which applies to "Embed-Rule-Obj-Flow-ProcessModel". In addition, a system property set has been added:'System.setProperty("javax.xml.transform.TransformerFactory","com.sun.org.apache.xalan.internal.xsltc.trax.TransformerFactoryImpl");' to make the security flags work properly in java step of 'transformPublicFlow' activity

INC-153697 · Issue 625984

Dragon successfully navigates to user profile icon

Resolved in Pega Version 8.5.3

Attempting to navigate to the user profile icon when using Dragon software was not working. This is an issue with how Dragon interacts with the "< I >" element operator icon, and has been resolved by replacing "< i >" with a button and appropriate aria label.

INC-151669 · Issue 618041

Formulas corrected for GenerateExcelFile

Resolved in Pega Version 8.5.3

After upgrade, using pxGenerateExcelFile to generate an Excel file resulted in some formulas and values not displaying. This scenario used an Excel template with two tabs - one showing direct page values and the second displaying the calculated values of first sheet. In the exported file, the formula was not getting evaluated unless and until the cell was activated with the enter key. This is a known limitation, and a temporary solution has been made here to add parameters that force the formula evaluations on the saved Excel document when editing is turned on. A more complete solution will be included in the next patch release.

INC-151662 · Issue 626578

Handling added for application which includes production ruleset

Resolved in Pega Version 8.5.3

When creating the Email channel or Webchat channel, the Text Analyzer and its respective class (Data-Decision-Request-MCP-WebChat-xxxxx) was being saved in the ruleset of the built-on application while there were rulesets open in the top application. This was a missed use case, and has been resolved by updating the logic to account for the scenario where an application includes a production ruleset.

SR-D41636 · Issue 509433

Route to configuration in the approval flow accepts Specific User parameters

Resolved in Pega Version 8.2.4

Route to configuration in the approval flow was not accepting a parameter value/property value when select Specific User option from drop down was chosen. This was traced to unique ID change work done in the 8.2 release: the pzSimpleApproval section has two controls (DropDown for Participant & AutoComplete for Operator) configured on same property pyOperatorToAssign with "run visibility on client configuration), and when the control value was being changed in the AutoComplete control, the empty value of DropDown control was being posted to the clipboard. To correct this, the section Work-.pzSimpleApproval has been modified to remove performing run-visibility conditions at client side. Instead, the system will use the ".pyApproverType Changes" condition to refresh the wrapper DL which contains the routeTo type Operator/WB/Participant property controls.

SR-D37415 · Issue 508967

Parameter page update added to improve backwards compatibility for ShowTestLibraryTab

Resolved in Pega Version 8.2.4

An error was observed on the first attempt to modify the 'when' rule "ShowTestLibraryTab" located in PegaProjectMgmt:08-01-01. Analysis showed the when rule (Always, Never) which was called from this rule was not found, which was an issue traced to the Rule-Obj-When function alias parameter name being changed from "strWhen" to "blockName" in the 8.1 release. Subsequent attempts to save the modified rule succeeded due to step#7 in the Embed-UserFunction.pzPopulateDropdownFBUIParameters activity upgrading the pyParameters page with the latest data. To resolve this backwards compatibility issue, the activity step#6 has been modified to upgrade the parameter name for the Rule-Obj-When function alias.

SR-D38053 · Issue 508225

Upcase case shape will fall back to pyWorkCover if multiple pages are present

Resolved in Pega Version 8.2.4

In the Update a Case shape, selecting "A Single Case" and providing .pxCoveredInsKeys(1) for the With ID field worked as expected, but using the same data transform and selecting either "All child cases and descendants" or a specific child case resulted in no update on the children. This was traced to the findPageByHandle API not returning the most appropriate page, which created an issue whenever multiple pages were present in the clipboard. To correct this, the system has been updated to use pyWorkCover if present.

INC-160437 · Issue 629646

Upgrade compatibility enhanced for Pega-ConditionBuilder ruleset

Resolved in Pega Version 8.5.3

In Pega v8.2.5, the Pega-ConditionBuilder ruleset was added as part of the PegaMarketing application. When these enhancements were promoted to a platform ruleset beginning with Pega v8.4, the function names were modified with PZ/PX prefixes due to the corresponding validation standards in place for rules created in platform rulesets. Unfortunately, this introduced an upgrade impact. Due to the function name change, strategies failed when attempting to evaluate the functions configured in the filter component. Eg: @string.ContainsIgnoreCase function is part of the Pega-ConditionBuilder ruleset, which was not available. To resolve this, the following function aliases have been created in this release:ContainsIgnoreCase StartsWithIgnoreCase EndsWithIgnoreCase CompareDateTimeToSymbolicDate

INC-155401 · Issue 630448

Circumstance Definition rules save correctly

Resolved in Pega Version 8.5.3

After upgrade, attempting to save any circumstance definition that used multiple "or" conditions consistently failed during conflict detection. This was an inadvertent side effect of work done to resolve an out of memory error and has been resolved by modifying the Rule-Declare-!testConsistency java step:"int numRows = numOrs;" to"int numRows = numSubRows;".

INC-148853 · Issue 609319

Corrected password comparison handling for CopyMerge Ruleset Wizard

Resolved in Pega Version 8.5.3

When running the CopyMerge Ruleset Wizard, entering the password failed with the error "pyPassword: Invalid Password for" Temp:01-01-01 for each ruleset. Investigation showed that the system was calling an activity which encrypted the user input, causing the comparison with the stored password of the system to fail the match. This has been resolved by removing the extra encryption so the call to the comparison evaluates correctly.

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