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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-192464 · Issue 681858

PackageComponent updated for use with repositories

Resolved in Pega Version 8.5.6

Exporting a zip file created by the Component wizard to a repository resulted in an error, however the same process worked as expected when the zip file was created by the Product wizard. Investigation showed that pxPackageComponent was not kept up to date with new metadata requirements for Artifactory export. This has been resolved by modifying pxPackageComponent step 7 to set Param.ArtifactType to "component" and Param.ArtifactName to [component name]_[component version]. A privilege check has also been added to zipMoveExport.

SR-D54984 · Issue 529796

Resolved ruleset save issue for Google Chrome/IE

Resolved in Pega Version 8.3.2

When using particular versions of Google Chrome or Microsoft Internet Explorer, the intermittent error "pyComponentInterfaceClass: <user> does not exist or is not a valid entry for this ruleset and its prerequisites" appeared when attempting to validate an application, and the ruleset could not be saved. This was traced to changes made in the browser around password handling, and has been resolved by explicitly clearing out the pyComponentInterfaceClass if that value is not in use.

INC-200416 · Issue 699861

Updated AttachmentPreview control for Account Manager Access Group

Resolved in Pega Version 8.5.6

When using the Account Manager Access group as the default and only access group on a profile, attempting to render a PDF on the click of a link did not work as expected. The render-on-click worked as expected when logged in as the Author and the application was switched to Account Manager. This has been resolved by registering the activity pzAppStorageOkToAttachFile in the pzAttachmentPreview control.

INC-187610 · Issue 672847

Logic made consistent for design time group condition

Resolved in Pega Version 8.5.6

An inconsistency was seen between the logic string that appears when switching from "Group ORs" mode to "Use advanced logic" mode at design time, though whichever mode was used at Action check-in was always properly reflected on the generated proposition filter so there was no runtime impact. This design time issue was traced to the property "pyGroupConditionsByOld " being empty: this property is transient so its value will not be saved into database. This property should be updated whenever user changes the Logic operator from the drop-down, and this has been resolved by adding an intermediate property to hold the old group condition value when it changes.

SR-D61681 · Issue 532559

Handling added for different access groups updating a case

Resolved in Pega Version 8.3.2

When a parent flow was configured with a Wait shape to wait until any AccessChild case reached Pending-Authentication and then the “Update a case” shape was used to update the case status of child cases using a Data Transform, the Wait shape was being processed successfully but the child cases were not always updated as expected. This issue occurred when the cases were processed by users with different access groups, so the ProcessFlowDependencies agent processed the dependency. In this scenario, findPageByHandle returned an incorrect WorkPage because of the different access groups. To resolve this, pyLoadMyCasesNested Step-5 and pzProcessIndividualDepAssignment Step -13 now make additional checks to verify whether the page found by findPageByHandle API is a valid WorkPage or not.

SR-D55841 · Issue 522694

isAvailable calendar instance will include time zones

Resolved in Pega Version 8.3.2

When using a custom configuration to route assignments, if today was configured as unavailablefrom date, assignments were still routed to the current operator even though they were not available. Analysis showed that the same Calendar was not used to compare date objStartDate, opUnavailableFrom and opUnavailableTo in the function, isAvailable. The isAvailable FUA calculates objStartDate by getting the calendar instance and setting the time by calculating it from the next business day. However, the calendar instance was created from Calendar.getInstance(), which does not use a time zone, and this resulted in a mis-match of time. To resolve this, instead of creating a calendar instance objStartDate will be formatted to YYYYMMDD format and then converted to the requestor time zone timings using Data Time Utils parseDateTimeString.

SR-D52138 · Issue 537504

Property setting corrected for On Join and Exclusion shapes in Expression Builder

Resolved in Pega Version 8.3.2

The properties for the defined page did not appear when using the type-ahead feature to select properties for the On Data Join and Exclusion shapes in Expression Builder. This was an issue related to the property being referenced for setting the context in the expression builder, and has been corrected.

INC-192833 · Issue 678114

New Application Wizard will default to existing work groups if none are created

Resolved in Pega Version 8.5.6

When using the new application wizard to create a new application, the new app API replaces the old work pools with the newly generated ones. If the new application configuration was done in such a way that classes are not generated due to reusing existing classes, access groups were being generated with empty work pools. To resolve this, the system has been updated to use the existing work pools if the new app didn't generate new work pools.

INC-207309 · Issue 704300

Clipboard page handling updated for encrypted values

Resolved in Pega Version 8.5.6

When retrieving data that contained encrypted properties, the clipboard page either did not load, or if it did load the encrypted properties were not listed on the clipboard. This was traced to use of a read only data page, and has been resolved by updating pzRemovePWD with handling for read only pages.

SR-D60636 · Issue 533046

Check added for empty RelevantRecords parameter to improve performance

Resolved in Pega Version 8.3.2

When there were no relevant properties in given class context, i.e the Param.RelevantRecords value was empty at step#3 of the pxLoadPegaExpressFields activity, the pzGetFieldsDetailsForClass RD tried to fetch all the properties available for that particular class and its hierarchy, causing system performance issues. To resolve this, a jump condition has been added at step#4 of the pxLoadPegaExpressFields activity to avoid further processing when there are no relevant properties in given class, and the "Use null if empty" option for filter condition A in pzGetFieldsDetailsForClass is now checked to avoid fetching all results when the RelevantRecords parameter value is empty.

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