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Resolved Issues

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NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D88451 · Issue 550848

Testcases are not available for 'access when' rules

Resolved in Pega Version 8.2.7

Attempting to create test cases for access when rules resulted in guardrail warnings about the need to create a test case. Because Test Cases are not available for the Access When rule type as per Pega expected behavior, the guardrail warnings are not valid and have been removed.

INC-142223 · Issue 598647

Handling added for new case type using reuse case life cycle

Resolved in Pega Version 8.5.2

Creating a new Case Type in a branch ruleset using the 'Reuse case life cycle' option was not working, and the error "branch rulseset not a candidate" was generated. pxCreateCaseDataPages that are called as part of creating a case rely on Param.RuleSetName; generally this parameter is set in the param page when other assets are created. When Reuse case life cycle was selected, other assets were not created and param.RuleSetname was not set. This affected pxCreateCaseDataPages when branch parameter was provided. This was a missed use case, and has been resolved by setting param.RuleSetName from param.ruleset to fix the issue.

INC-150039 · Issue 608042

Adjusted validation of literal value of a parameter

Resolved in Pega Version 8.5.2

When mapping a parameterized when rule to the proposition filter, parameters passed from the proposition filter page were not getting flown to the when rule. This was caused by special character validation for a literal value of a parameter which necessitated putting the parameter value within quotes and which resulted in a parameter value mismatch at run time. To support this use, this validation has been disabled as parameter values would not get included within quotes. This change does not have any impact on when rule or proposition filter rules java generation.

INC-136187 · Issue 596094

Mask hidden as expected in small window/tablet view with Dragon

Resolved in Pega Version 8.5.2

When using Dragon in a small window/tablet view, the mask was not getting removed as expected. Performing a mouse click on the tab was successful for hiding it. To resolve this, Data-portal!pzProfileMenu has been modified to run the script removeScreenLayoutMask after clicking Profile, Preferences, Operator, Access Group, and My Favorites > Edit .

SR-D91834 · Issue 554424

Related cases of different types properly linked in Case Worker Portal

Resolved in Pega Version 8.2.7

After creating a case of type1 in the Case Worker portal, creating a case of type2 from the first case showed the case ID of the second case in the Related Work section as expected. However, after clicking on the link of the case ID of the second case from the related work section, the second case opened but the case ID of the first case was not shown in the Related work. The cases were correctly associated when the Case Manager portal was used instead. This was traced to the Case Worker clipboard continuing to hold the previous case ID thread, and has been resolved.

INC-146424 · Issue 602896

Keyboard users can select DSS records with enter key

Resolved in Pega Version 8.5.2

Keyboard accessible users were not able to select DSS records using the keyboard. This has been resolved by adding the action "Open selected item to the Enter event for the section pzViewInstances.

INC-150845 · Issue 606342

OpenRule logic updated for GetRuleInfo

Resolved in Pega Version 8.5.2

The exception "InsufficientPrivileges:RuleExecutionDenied RULE-OBJ-ACTIVITY @BASECLASS PZGETRULEINFO" was thrown for some access groups when attempting to view a section from the end-user perspective on the Opportunity screen. Investigation showed this happened when a section had a table in which "Optimize code" was unchecked. If "Optimize code" was checked, then the exception was not thrown. This was traced to recent security changes in pzGetRuleInfo which affected the BAC registration process, and has been resolved by updating the way the openRule action registration logic invokes the activity.

INC-140789 · Issue 597801

Added handling for validation after inactivity

Resolved in Pega Version 8.5.2

A Validate rule was configured to add an error to a field if MyPageList had any page where MyProperty was not empty. The rule worked correctly if there was no pause in using the UI, but if the UI was left for a few minutes and then the field was changed, the Validate rule always evaluated the expression to true. This has been resolved by adding a null check in Utilities.countInPageList() function.

INC-143193 · Issue 595940

Handling added for UI overlap issue

Resolved in Pega Version 8.5.2

Elements of the window "Test Case Record Configuration" were shifted into one another when the Application name was too long that it overlapped with the other UI Elements. This has been resolved by adding a style sheet with overflow hidden.

INC-140272 · Issue 595250

Report definition performance improvement

Resolved in Pega Version 8.5.2

Performance issues were seen with the pzOperatorsByWorkGroup report definition. This was traced to the report definition is adding an UPPER function for edit filter properties which caused it to take more time to run when combined with an ignore case check in the filters of the Report Definition. This has been corrected.

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