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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D88451 · Issue 550849

Testcases are not available for 'access when' rules

Resolved in Pega Version 8.5

Attempting to create test cases for access when rules resulted in guardrail warnings about the need to create a test case. Because Test Cases are not available for the Access When rule type as per Pega expected behavior, the guardrail warnings are not valid and have been removed.

SR-D80539 · Issue 544794

Testcases are not available for 'access when' rules

Resolved in Pega Version 8.5

Attempting to create test cases for access when rules resulted in guardrail warnings about the need to create a test case. Because Test Cases are not available for the Access When rule type as per Pega expected behavior, the guardrail warnings are not valid and have been removed.

SR-D85480 · Issue 546649

Repaired Tracer use with Google Chrome

Resolved in Pega Version 8.5

After running Tracer while using Chrome, closing it and trying to run another resulted in an error indicating "Cannot Launch multiple tracer sessions for a requestor". This was identified as a bug with Google Chrome Versions greater than 70 and was caused by Chrome deprecating the use of sync XHR on page dismissal, and has been resolved by modifying the system to use a beacon API instead.

SR-D76492 · Issue 549969

Added check for test case creation when Cross-site scripting security enabled

Resolved in Pega Version 8.5

Test case creation was failing. Investigation showed that when the "Cross-Site Request Forgery" security setting was enabled, the CSRF token and Browser fingerprint were not included in AJAX calls, and the Ruleinskey was not getting passed. This has been resolved by adding a check to evaluate whether security measures are included or not when making a server call from AJAX, and including the tokens required when appropriate.

SR-D61681 · Issue 532561

Handling added for different access groups updating a case

Resolved in Pega Version 8.5

When a parent flow was configured with a Wait shape to wait until any AccessChild case reached Pending-Authentication and then the “Update a case” shape was used to update the case status of child cases using a Data Transform, the Wait shape was being processed successfully but the child cases were not always updated as expected. This issue occurred when the cases were processed by users with different access groups, so the ProcessFlowDependencies agent processed the dependency. In this scenario, findPageByHandle returned an incorrect WorkPage because of the different access groups. To resolve this, pyLoadMyCasesNested Step-5 and pzProcessIndividualDepAssignment Step -13 now make additional checks to verify whether the page found by findPageByHandle API is a valid WorkPage or not.

SR-D52138 · Issue 537506

Property setting corrected for On Join and Exclusion shapes in Expression Builder

Resolved in Pega Version 8.5

The properties for the defined page did not appear when using the type-ahead feature to select properties for the On Data Join and Exclusion shapes in Expression Builder. This was an issue related to the property being referenced for setting the context in the expression builder, and has been corrected.

INC-153697 · Issue 625984

Dragon successfully navigates to user profile icon

Resolved in Pega Version 8.5.3

Attempting to navigate to the user profile icon when using Dragon software was not working. This is an issue with how Dragon interacts with the "< I >" element operator icon, and has been resolved by replacing "< i >" with a button and appropriate aria label.

INC-151669 · Issue 618041

Formulas corrected for GenerateExcelFile

Resolved in Pega Version 8.5.3

After upgrade, using pxGenerateExcelFile to generate an Excel file resulted in some formulas and values not displaying. This scenario used an Excel template with two tabs - one showing direct page values and the second displaying the calculated values of first sheet. In the exported file, the formula was not getting evaluated unless and until the cell was activated with the enter key. This is a known limitation, and a temporary solution has been made here to add parameters that force the formula evaluations on the saved Excel document when editing is turned on. A more complete solution will be included in the next patch release.

INC-151662 · Issue 626578

Handling added for application which includes production ruleset

Resolved in Pega Version 8.5.3

When creating the Email channel or Webchat channel, the Text Analyzer and its respective class (Data-Decision-Request-MCP-WebChat-xxxxx) was being saved in the ruleset of the built-on application while there were rulesets open in the top application. This was a missed use case, and has been resolved by updating the logic to account for the scenario where an application includes a production ruleset.

SR-D90544 · Issue 550807

Corrected row focus for deleting in App Studio case model

Resolved in Pega Version 8.5

When attempting to delete a row of properties from the 2nd page of the data model of a case type while using App Studio, clicking on the delete icon brought up a dialog box asking for confirmation for deletion but at the same time the screen went back to the first page of the data model instead of remaining on the second page. Because of this, clicking on the OK button to confirm the deletion caused a random property from the first page to be deleted instead of the targeted row of the second page as expected. This was due to the refresh being triggered immediately within overlay UI actions, and has been resolved by updating the first trash icon action set for the section pzExpressFieldActions to be a modal instead of an overlay when launching local action.

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