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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-142223 · Issue 598646

Handling added for new case type using reuse case life cycle

Resolved in Pega Version 8.6

Creating a new Case Type in a branch ruleset using the 'Reuse case life cycle' option was not working, and the error "branch rulseset not a candidate" was generated. pxCreateCaseDataPages that are called as part of creating a case rely on Param.RuleSetName; generally this parameter is set in the param page when other assets are created. When Reuse case life cycle was selected, other assets were not created and param.RuleSetname was not set. This affected pxCreateCaseDataPages when branch parameter was provided. This was a missed use case, and has been resolved by setting param.RuleSetName from param.ruleset to fix the issue.

INC-150039 · Issue 608043

Adjusted validation of literal value of a parameter

Resolved in Pega Version 8.6

When mapping a parameterized when rule to the proposition filter, parameters passed from the proposition filter page were not getting flown to the when rule. This was caused by special character validation for a literal value of a parameter which necessitated putting the parameter value within quotes and which resulted in a parameter value mismatch at run time. To support this use, this validation has been disabled as parameter values would not get included within quotes. This change does not have any impact on when rule or proposition filter rules java generation.

INC-153697 · Issue 625983

Dragon successfully navigates to user profile icon

Resolved in Pega Version 8.6

Attempting to navigate to the user profile icon when using Dragon software was not working. This is an issue with how Dragon interacts with the "< i >" element operator icon, and has been resolved by replacing "< i >" with a button and appropriate aria label.

INC-151669 · Issue 618043

Formulas corrected for GenerateExcelFile

Resolved in Pega Version 8.6

After upgrade, using pxGenerateExcelFile to generate an Excel file resulted in some formulas and values not displaying. This scenario used an Excel template with two tabs - one showing direct page values and the second displaying the calculated values of first sheet. In the exported file, the formula was not getting evaluated unless and until the cell was activated with the enter key. This is a known limitation, and a temporary solution has been made here to add parameters that force the formula evaluations on the saved Excel document when editing is turned on. A more complete solution will be included in the next patch release.

INC-136187 · Issue 596093

Mask hidden as expected in small window/tablet view with Dragon

Resolved in Pega Version 8.6

When using Dragon in a small window/tablet view, the mask was not getting removed as expected. Performing a mouse click on the tab was successful for hiding it. To resolve this, Data-portal!pzProfileMenu has been modified to run the script removeScreenLayoutMask after clicking Profile, Preferences, Operator, Access Group, and My Favorites > Edit .

INC-163970 · Issue 636136

Expression Builder updated for special character handling

Resolved in Pega Version 8.6

If a modulo operator (%) was used in expression builder, the expression showed the correct value when it was submitted (closed) but on reopen the expression was changed and not calculated correctly. If the expression was not reopened then it calculated the value properly. This issue was traced to a server call to pzEvaluatePegaExpression which treated certain values as containing special characters, and has been resolved by updating the handling for this scenario.

INC-151662 · Issue 626577

Handling added for application which includes production ruleset

Resolved in Pega Version 8.6

When creating the Email channel or Webchat channel, the Text Analyzer and its respective class (Data-Decision-Request-MCP-WebChat-xxxxx) was being saved in the ruleset of the built-on application while there were rulesets open in the top application. This was a missed use case, and has been resolved byupdating the logic to account for the scenario where an application includes a production ruleset.

INC-132930 · Issue 600294

Updated UpdateDateTime handling for branch merge SaveAs

Resolved in Pega Version 8.6

After Pega API's standard branch/merge service was consumed, the service was not returning response as expected due to the system encountering listing conflicts on the branch merge. The error "a rule in lower version has been updated more recently than when the checkout was created" was generated. This has been resolved by updating the Record API (pxUpdateRecord / pxCheckIfStale) to handle setting pxMergedSynchronized property to the pxUpdateDateTime of the base rule instance when doing a Save As into a branch ruleset from a non-branch ruleset / non personal ruleset. Please note - this fix is only applicable to Record API SaveAs, and will not work if customized logic is used to perform the SaveAs.

INC-156740 · Issue 619770

Show versions and circumstances in View references feature repaired

Resolved in Pega Version 8.6

The "show versions and circumstances" check box in the Pega Rule Referencing Tool was not showing the circumstanced rules. This was a missed use case from the refactoring of the referencing rules, and has been resolved.

INC-146424 · Issue 602897

Keyboard users can select DSS records with enter key

Resolved in Pega Version 8.6

Keyboard accessible users were not able to select DSS records using the keyboard. This has been resolved by adding the action "Open selected item to the Enter event for the section pzViewInstances.

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