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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-B17403 · Issue 297717

Resolved concurrent mod exceptions when using getValueInType API

Resolved in Pega Version 7.3

Concurrent modification exceptions were observed in the logs when the getValueInType API was called to fetch property values from multiple threads. To resolve this, the getValueInType API has been made thread safe by synchronizing its access.

SR-B32618 · Issue 276417

Enhancement added to maintain blank properties when using History Snapshots

Resolved in Pega Version 7.3

In HistorySaver, using ClipboardProperty.setValue to save snapshot data for the previous version of the rule had the side effect of stripping blank properties from the clipboard page, and so any rules that rely on these properties would not be restored correctly. To resolve this, an enhancement has been added to specially handle instances History- class and its descendants to serialize blob with EmptyProperties.

SR-B32618 · Issue 276417

Enhancement added to maintain blank properties when using History Snapshots

Resolved in Pega Version 7.3

In HistorySaver, using ClipboardProperty.setValue to save snapshot data for the previous version of the rule had the side effect of stripping blank properties from the clipboard page, and so any rules that rely on these properties would not be restored correctly. To resolve this, an enhancement has been added to specially handle instances History- class and its descendants to serialize blob with EmptyProperties.

INC-192464 · Issue 681751

PackageComponent updated for use with repositories

Resolved in Pega Version 8.7

Exporting a zip file created by the Component wizard to a repository resulted in an error, however the same process worked as expected when the zip file was created by the Product wizard. Investigation showed that pxPackageComponent was not kept up to date with new metadata requirements for Artifactory export. This has been resolved by modifying pxPackageComponent step 7 to set Param.ArtifactType to "component" and Param.ArtifactName to [component name]_[component version]. A privilege check has also been added to zipMoveExport.

SR-B47342 · Issue 303997

Fixed page reference error when copying

Resolved in Pega Version 7.3

An error stating reference pyWorkPage.ProductLines were not valid was generated during deferredSave while copying embedded reference type auto populate properties. This was caused by operations that added references from the data page before the current auto populate's reference information was added to duplicator. To resolve this, if the copy target is auto populate the system will skip adding references, and if the target is any other page the references will be copied.

SR-B56835 · Issue 312521

Checked in SLA values updated by delegated use

Resolved in Pega Version 7.3.1

Once checked in to the application, the SLA value was not being properly updated when edited by an delegated operator and instead retained the value given by the Case Manager. This was a clipboard handling issue, and has been fixed.

SR-B4768 · Issue 276160

Global DB Trace timestamp uses UTC

Resolved in Pega Version 7.3

When running Global DB trace, recorded timestamps were not following the 'set timestamp' setting. Timestamps instead corresponded to the requestor context. DB Tracer logging has been updated to ensure appended timestamps are passed as "UTC".

SR-B65837 · Issue 317187

Handling added for blanks when copying parameter pages

Resolved in Pega Version 7.3.1

After Configuring a Call-Asynch-Activity method step on an activity and refreshing the ruleform, the name of the activity being called in the method was no longer shown. To correct this, a 'when' condition has been added to the pzAddAdditionalMethodParameter activity to handle blank pages when copying parameter pages to pyStepsParamUI pages.

SR-B67171 · Issue 317155

Handling added for blanks when copying parameter pages

Resolved in Pega Version 7.3.1

After Configuring a Call-Asynch-Activity method step on an activity and refreshing the ruleform, the name of the activity being called in the method was no longer shown. To correct this, a 'when' condition has been added to the pzAddAdditionalMethodParameter activity to handle blank pages when copying parameter pages to pyStepsParamUI pages.

SR-B34135 · Issue 291962

Existing Org Names used in new layer

Resolved in Pega Version 7.3

In the Advanced configuration section, existing Organization Names were not being used while creating a new framework on top of an existing framework/application. This was an issue with the framework ruleset prerequisite preparation logic incorrectly setting the ruleset version for the dependency of the framework integration ruleset, and has been fixed.

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