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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-A13464 · Issue 227723

Tracer updated to handle encrypted URLs

Resolved in Pega Version 7.2.1

Tracer was not working properly when encrypting URLs. To resolve this, the URL will be obtained from the clipboard property instead of depending on the URL when encryption is present.

SR-D37415 · Issue 508967

Parameter page update added to improve backwards compatibility for ShowTestLibraryTab

Resolved in Pega Version 8.2.4

An error was observed on the first attempt to modify the 'when' rule "ShowTestLibraryTab" located in PegaProjectMgmt:08-01-01. Analysis showed the when rule (Always, Never) which was called from this rule was not found, which was an issue traced to the Rule-Obj-When function alias parameter name being changed from "strWhen" to "blockName" in the 8.1 release. Subsequent attempts to save the modified rule succeeded due to step#7 in the Embed-UserFunction.pzPopulateDropdownFBUIParameters activity upgrading the pyParameters page with the latest data. To resolve this backwards compatibility issue, the activity step#6 has been modified to upgrade the parameter name for the Rule-Obj-When function alias.

INC-174468 · Issue 650946

Delegated rules search considers localized text

Resolved in Pega Version 8.7

The search / filter box used to look for particular delegated rules on the configuration tab did not consider localization via field values, where the on screen name and description of the delegated rule was localized. This resulted in the search text being compared against the original text (.pyAdviceText and .pyDescription) used for the name and description at the time the rule was delegated, but not with the localized text that actually appeared on the screen. This has been resolved by updating the pzPopulateDelegations activity to filter by localized values of pyAdviceText and pyDescription.

SR-A22067 · Issue 243520

Corrected passing Current Parameter Page in Collections

Resolved in Pega Version 7.2.1

When attempting to call a rule in a Response Actions entry on a Collection flow, the configuration panel would not submit when "Pass Current Parameter Page" was checked and there were required parameters on the rule being called. This was traced to an unneeded validation being performed, and has been resolved.

SR-D38053 · Issue 508225

Upcase case shape will fall back to pyWorkCover if multiple pages are present

Resolved in Pega Version 8.2.4

In the Update a Case shape, selecting "A Single Case" and providing .pxCoveredInsKeys(1) for the With ID field worked as expected, but using the same data transform and selecting either "All child cases and descendants" or a specific child case resulted in no update on the children. This was traced to the findPageByHandle API not returning the most appropriate page, which created an issue whenever multiple pages were present in the clipboard. To correct this, the system has been updated to use pyWorkCover if present.

SR-A19986 · Issue 244104

getAppHashForApplication API updated

Resolved in Pega Version 7.2.1

When logged in from an end user portal, editing a decision table and clicking on the gear icon to add a function would show the Function's headers (Example, Activity, string, etc.), but the functions list would not be loaded. This was traced to a timeout resulting from having numerous functions running on the portal combined with a configuration that returned an unowned AppHash when calling a ruleset from the production layer rather than the application layer, and has been resolved by adding logic to write out the AppHash when the appInfo is created from opening the application.

SR-A14562 · Issue 231191

Enhanced logging to debug Composite Portal Menu rendering errors

Resolved in Pega Version 7.2.1

In order to better diagnose exceptions generated when trying to render a Section from Composite Portal Menu, more debug logs have been added when DatabaseImpl.open is called on any particular instance. The debug logs will print the authorization related information - the ruleset list, the current thread, current access group etc.

SR-A22234 · Issue 243871

Resolved CME error for case withdrawal

Resolved in Pega Version 7.2.1

When withdrawing a case, pxForceCaseClose was throwing Concurrent Modification Exception. This has been fixed.

INC-184800 · Issue 685685

Handling updated for switching between concrete and abstract class types

Resolved in Pega Version 8.7

After configuring a non-templatized table with source as page list, with the page list property sourced to abstract class, a runtime exception was seen when loading the table that indicated "database.BadInputException: Cannot open or save instances of class Data-Orders-OrderDetails--the class might be abstract, or it might have no defined keys, or it might descend from Code-". When a class is created and saved as concrete, there is a checkbox "Automatically generate a unique ID for records of this type" which when checked will set pyAutogeneratedKey to false on the clipboard. If the Class is then later changed to abstract without unchecking the checkbox first, then the BadInputException error will manifest on the table at runtime. Investigation of the Edit Class ruleform found some scenarios where clipboard properties which have previously been set while Class type dropdown is set to Concrete can persist and cause the BadInputException seen when the class is switched to Abstract. This has been resolved.

SR-A20675 · Issue 243568

Repaired encrypted remote tracing

Resolved in Pega Version 7.2.1

Remote tracing was not working when URLEncryption was enabled due to an error calling SafeURL. This has been fixed.

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