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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-142930 · Issue 600770

Email history will be stripped from case replies

Resolved in Pega Version 8.4.4

When sending an email reply to a case, the entire email history (all previous emails in the email chain) was attached to the case as part of the reply.To resolve this, updates have been made so the system will strip history only when it's a follow-up mail. In addition, an issue with duplicate attachments has been corrected, and attachments from trailing mail will not be copied to a new post.

INC-174686 · Issue 670542

Handling updated for INativeSQLBuilder with ABAC enabled

Resolved in Pega Version 8.7

When trying to import into a data type, the error "Exception occurred during data import pxW-886: java.lang.IllegalArgumentException: INativeSQLBuilder not initialized properly" was generated. Investigation showed that when Add or Update was chosen with ABAC enabled during import, a null pointer exception occurred while getting the class definition. This has been handled by adding an extra null condition check.

INC-176385 · Issue 657670

Corrected blank lines for hidden report filter criteria

Resolved in Pega Version 8.7

When the report browser had five filter criteria for a report and only the last two were made visible due to conditions, three blank lines were shown above the visible filters. This was traced to the Report Definition column filter showing the grid row as empty space when "Filter Not Visible in Viewer" was selected, and has been resolved by adding an inline style to PzPromptGrid.

INC-168003 · Issue 655375

BIX Total Instance count matches manifest

Resolved in Pega Version 8.7

The BIX Manifest file was showing a count mismatch when the BIX Manifest and Extract files were shared with downstream teams, causing data to not be accepted by the downstream application. Investigation showed this occurred for an embedded page list property in the sequence that was missed and not considered. To resolve this, a DSS has been added: when BIX/generateAllEmptySubscriptForPageList is set to true, an empty subscript will be generated for the missed properties.

INC-179888 · Issue 663846

Training data correctly added to model

Resolved in Pega Version 8.7

Negative training data was not getting added to the entity model. This was traced to logic used to remove consecutive spaces which was incorrectly removing new lines and leading to entity detection of entities such as address line. This logic has now been removed.

INC-184902 · Issue 669453

Corrected portal image display for authenticated request

Resolved in Pega Version 8.7

Email images for the user portal were not displayed in the browser but were showing correctly in the manager portal. The URL to the image was the same in both cases, however for the user portal the URL request was requiring authentication. This has been resolved by updating the API to use currentsessionURL.

INC-151568 · Issue 610221

Handling added for comma value in FusionCharts XML

Resolved in Pega Version 8.4.4

After creating a Summary Report through the report browser and adding that report to the Dashboard, clicking on the report to drill down generated the error "Can't open the rule with the specified keys". Investigation showed that if a category or series in a Report Definition chart contained a comma, the drilldown would not work because of an incorrect pyclassname being passed. This was traced to the use of XML to configure the chart: the FusionCharts third-party library parses the link XML incorrectly and splits JS arguments at any comma. This was a missed use case for having a comma in the name, and has been resolved by adding encoding for the comma value in pzMultiSeriesData FusionCharts XML rule. Then this will be decoded in the drilldown JS APIs pzPega_chart_legacydrilldown and pega_report_summary.

INC-143191 · Issue 596467

Scheduled tasks landing page shows all tasks

Resolved in Pega Version 8.4.4

Due to pzGetScheduledTasks listview having a hardcoded limitation of 500 records to be fetched, not all scheduled tasks were being shown in the scheduled tasks landing page. This has been resolved by modifying the pyCreateSummary activity to use a newly created Report Definition to fetch data instead of list view.

INC-178999 · Issue 658730

Batch indexing double submission corrected

Resolved in Pega Version 8.7

It was possible to double-click and initiate two batch indexing requests against the same dedicated index, one immediately after the other, creating a double-sized index. This was a missed use case for refreshing the page to disable the re-index button after the first click, and has been corrected.

INC-184303 · Issue 670404

Runshortcut updated to allow direct invocation for reporting

Resolved in Pega Version 8.7

After update, reports were not running as expected. This was traced to the checkbox for 'Allow direct invocation from the client or a service' not being checked in the final rule, preventing reports from working if they were called using the activity pxRunshortcut. This has been resolved by resetting the checkbox to checked.

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