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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-A3897 · Issue 209254

Resolved authentication requirements in activity pzSetQueryDefaults for SSO setup

Resolved in Pega Version 7.1.9

Code-Security.InitialProfileSetup does not need authentication to run, but during the SSO login it calls Code-Pega-Requestor.pzSetQueryDefaults which was hard-coded to require authentication. This was an error, and the SetQueryDefaults activity no longer requires authentication.

SR-A692 · Issue 205611

Resolved duplicate portal open when using Microsoft Internet Explorer 11

Resolved in Pega Version 7.1.9

When using Microsoft Internet Explorer 11, trying to access the My Group tab in the links 'Manage Operator Schedules and Profiles' was not displaying the screen correctly on click of any operator or workbasket and an extra portal window was opened. This was a browser-specific dynamic container issue where the lack of an explicit type=button declaration was causing a form submit that triggered a main page refresh. That declaration has been added.

SR-D39302 · Issue 507981

Report name in tab uses localization

Resolved in Pega Version 8.2.4

After creating a field value with field name as pyCaption to localize the report definition name, the title in the report definition tab was not translated. This was traced to Step 1 of the activity displayReport using an old localization function, and has been resolved by changing the localization of document title to use pyCaption.

SR-A2268 · Issue 206068

Summary drilldown now uses entire screen

Resolved in Pega Version 7.1.9

While running summary view, the drilldown data only appeared on half of the screen and the other half was blank. This was caused by the window height logic for the drilldown using offsethright for the window size. This has been changed in RULE-OBJ-HTML RULE-OBJ-SUMMARYVieW DRILLDOWN to use view port height to make the results occupy all the window.

SR-D23862 · Issue 503896

Corrected test connection for LDAP AuthService using keystore

Resolved in Pega Version 8.2.4

When using a AuthService rule defined for LDAP using ldaps:// and a KeyStore rule that was defined to reference a local file in the server, the Test Connection button on the AuthService rule did not work and generated the following exception: "com.pega.apache.commons.httpclient.contrib.ssl.AuthSSLInitializationError: I/O error reading keystore/truststore file: null". Investigation showed that file reference keystore did not work with an LDAPS test connection because while run time used the LDAPVerifyCredentials activity, the design time validation used the activity “ValidateInfrastructure” which did not have the required code to support file reference keystore. This has been corrected.

SR-D36372 · Issue 504746

Force order added to inner join when running a Rules Resolution filter

Resolved in Pega Version 8.2.4

After upgrade, D_getResolvedWorkStatuses was not loading properly due to a Report Definition that used a Filter by Rule Resolution option timing out on the SQL Server. When the Filter by Rule Resolution option is selected in RD, it will generate a rule resolution query with an inner join which can cause a time out on the SQL Server while it tries to find out the join order for tables with multiple joins. To resolve this, the SQL server will provide a Force order, merge inner join hint option by way of an added DSS reporting/useForceOrderHint. Additionally, reporting/useMergeHintForRRquery should be set on Pega-Reporting to set things up for using the Merge Inner join hint in the query.

SR-D25972 · Issue 501482

Handling added for custom error message in post-authentication activity

Resolved in Pega Version 8.2.4

The error message in post authentication activity was always appearing as 'Login terminated because a post-authentication activity or policy failed' irrespective of the actual message being conditionally set in the activity based on post authentication logic. Investigation showed that the parameter page in the SSO post-authentication activity was not being passed to the 'pzShowAuthPolicyError' activity due to the post-authentication activity executing in authenticated context whereas the HTML fragment executed in the un-authenticated context. In order to support this use, post-authentication activity will set the error message on a predefined property and propagate that to the HTML fragment by appending the error message as a query parameter in the redirect exception URL post-authentication failure.

SR-D39601 · Issue 509518

RRDisplaySection made available to assist Edge compatibility

Resolved in Pega Version 8.2.4

When the Pega Platform was being used with Microsoft Internet Explorer Compatibility Mode ON, it was not possible to use the select filter gadget due to a browser compatibility issue: enabling the filter condition for the report definition caused the SelectValues button to stick in loading mode when clicked. Changing the Microsoft Internet Explorer Document Mode for Harness pzRRDisplaySection to IE=Edge corrected the issue, but the rule was final. To resolve this, the pzRRDisplaySection has been made available to allow override for customers still using Microsoft Internet Explorer.

SR-131072 · Issue 203709

Requestor token creation added for PRExternal authentication

Resolved in Pega Version 7.1.9

When using a PRExternal authentication scheme, the csrfsession requestor token was not created. This caused a heavy volume of INFO logging messages in production due to the null token. This authentication path has now been added and the token will be correctly created for use.

SR-D33832 · Issue 503957

Configurability added to SLA Timeliness to allow either 0 or NULL for Unqualified records

Resolved in Pega Version 8.2.4

When using a Report Definition where the count (aggregate function) was used for both the WithinSLA and Past Deadline columns, the correct value was not getting displayed. The correct value was displayed when the sum function was used instead of the count function, but clicking 'value' returned all values despite what value was displayed on the screen. This was a behavior change related to performing a drill down action on a report definition. As per the older behavior, drill down relies on a specific value (NULL) to determine whether a record is a candidate to be shown in the drill down report. From 7.2.1 forward, drilldown relies on value 0 instead of NULL to make the average summarize function work properly, which led to a change in behavior when used with other summarize functions like sum and count. To resolve this, SLA Timeliness related RAFs have been modified to conditionally return either 0 or NULL for Unqualified records based on a DASS config.

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