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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-194981 · Issue 681369

Validation error message corrected for delegated SLA rule

Resolved in Pega Version 8.7

When delegating any SLA rule to a Business user like the Manager Access group, editing it from the Case Manager portal did not give an option to configure seconds in that available text field (label hh:mm) even though the validation error stated that the time needed to be in hh:mm:ss format. The pzDelegatedSLAGoal, pzDelegatedSLADeadline and pzDelegatedSLAPassedDeadline sections do not include seconds field, which is a difference from Designer Studio (hh:mm:ss). For this update, the validation error message has been corrected to indicate only hh:mm is used while delegating the SLA rule. An enhancement is planned in a future version to support the hh:mm:ss format for this use.

INC-166120 · Issue 657055

Parameter added to prevent name localization in Dev Studio Reports

Resolved in Pega Version 8.7

Running the DataTableEditorReport against a customer table translated names that matched localized values, such as "Mr. Block" became "Mr. Sperren" when the locale was set to de_DE even though the property was marked as "Do not localize" in UI Controls in the report definition filter. To resolve this, the parameter 'pyskiplocalization' has been added for use in the RRFilters_logic and while displaying the select Values popup.

INC-173953 · Issue 650852

Updated Pega DX API special character handling

Resolved in Pega Version 8.7

When the using Pega API v1 and invoking api/v1/cases/{ID}/actions/{actionID} for a few fields in section, special characters were being converted into HTML entities. For example,"You'll usually find this information in your terms and conditions." was being converted as "You& #39;ll usually find this information in your terms and conditions" in the API response. This has been resolved by updating the system to ensure the pyDXAPIEncodeValues application setting is honored.

SR-D39291 · Issue 508368

Alphabetical sort function restored to Legacy Report Browser

Resolved in Pega Version 8.2.4

When the new report browser was introduced in Pega Platform 8.1 the sorting functionality was changed to sort by update time instead of the previous behavior of sorting alphabetically. This change to the logic behind sorting reports ended up applying not only to the new report browser but to the legacy report browser as well, eliminating the ability to use an alphabetized sort for both. This fix re-adds the functionality to sort reports alphabetically by adding selectable sorting capability to the legacy report browser that enables switching between sorting reports by update time and sorting alphabetically.

SR-D33135 · Issue 502274

Handling added for newline in a cell exported to Excel

Resolved in Pega Version 8.2.4

It was reported that new lines (br) were not displayed in exported Excel even after adding the control format with style tag <br style="mso-data-placement:same-cell;" />. This was due to a missed use case when Export to Excel was revised; as a necessity, the new Export to Excel does not support HTML as the old one did, and handling for line breaks in a cell was missed in this implementation. To correct this, wrapping has been enabled on AutoGenReportUIField and NonAutoGenReportUIField and ReportUIUtils.stripHtmlFromValue() has been updated to convert tags to line breaks.

SR-D35981 · Issue 506381

Column formatting default added to Export to Excel to match Export to PDF

Resolved in Pega Version 8.2.4

After running the pyGetWorkHistory report in Designer Studio, exporting the report to PDF showed the correct data format for the Message Key column while exporting to Excel did not. In the Report Definition UI and in Export to PDF (which use the same logic), when the backing property of a column has no control and the column does not have a format, the control falls back to a "Default" control. The "Default" control localized the string values in the Report Definition UI and Export to PDF, therefore changing the Message Key to be the correct value in those places. The similar logic to explicitly handle the "no control" scenario has now also been added to Export to Excel to resolve this issue.

INC-184816 · Issue 674433

Added handling to find the workparty for FixCorrespondence

Resolved in Pega Version 8.7

Using a Send Email smart shape and triggering email by passing the target email ID instead of the workparty role triggered the email as expected, but if a fix correspondence flow was initiated due to some error during the transaction, it was not possible to resubmit the fix flow action. Investigation showed that this was due to the fix correspondence flow check using the party role, which had not been passed. This has been resolved by updating the corrUpdate and createAndProcessCorr activities to copy the pyCorrPage from NotifyOp which contains the getgetEmailSenderInfo and use it to set pyCorrPage.pyStreamType.

SR-D40599 · Issue 508280

Handlign added for Japanese half-space character during DB query

Resolved in Pega Version 8.2.4

After creating a Report Definition based on the Unicode/Japanese text property with summary list, the list was visible from Report viewer but any full size space used by the summary filter was unintentionally trimmed to half size space. As a result, the database query could not find the item. This has been resolved by modifying the setGroupByInputs API in the pega_report_summary js file to use the unicode space char(\u0020) instead of \s in regex. The Japanese space character will be replaced in the pzDrillDownReport activity step 2 for the query use, and will be set back to the Japanese space character in pyFilterValue.

INC-172584 · Issue 654924

Deprecated NewWorkGadget registered for BAC

Resolved in Pega Version 8.7

Logging in through the Administrator portal and launching a new project resulted in a blank screen. Investigation traced this to the Create New Work action called in the NewWorkGadget control; because the NewWorkGadget is no longer used by Pega, it was not registered for use with BAC. To resolve this, validations have been added for Control: NewWorkGadget, and the control has been marked as deprecated.

INC-171842 · Issue 664387

Visible element populated for field value controls

Resolved in Pega Version 8.6.2

When implementing a section which had several labels with visible when conditions, this is not reflected in the DX API Get Assignment View. This has been resolved by adding a visible element.

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