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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-215062 · Issue 722019

Removed ORDER BY clause duplication when using MSSQL

Resolved in Pega Version 8.6.5

After updating from Pega 8.4 to Pega 8.7, executing the query for the report definition generated the error "SQLServerException: Incorrect syntax near the keyword 'ORDER'." Investigation showed the ORDER BY clause was added to the Native SQL query from the standard dataflow background task and from the native SQL API as well when using an MSSQL database. This has been resolved by adding changes to restrict the order by clause if the SQL query has order by clause already for MSSQL.

SR-D39302 · Issue 507981

Report name in tab uses localization

Resolved in Pega Version 8.2.4

After creating a field value with field name as pyCaption to localize the report definition name, the title in the report definition tab was not translated. This was traced to Step 1 of the activity displayReport using an old localization function, and has been resolved by changing the localization of document title to use pyCaption.

INC-177323 · Issue 672420

Search string wildcard use documentation updated

Resolved in Pega Version 8.7

The support article for the search API has been updated to clarify the ability to use the wildcard character "*" by manually adding it to the prefix of each term in the search string.

INC-168254 · Issue 659297

Documentation updated for accents and special characters used in search

Resolved in Pega Version 8.7

The "Pega search API" article has been updated to reflect that the search functionality in Pega Platform does not match accented words with unaccented. For example, searching for santé and sante will retrieve different results. In addition, Domain Specific Language (DSL) includes special characters for use when searching, for example '-', '_', '!', '@'. However, the system retrieves various results depending on the way the special characters are used in the search query. If the query contains special characters that are not escaped, the system may retrieve incorrect results. For example, not escaping the slash mark in the 25/02 query may cause the system to ignore the special character.

INC-190130 · Issue 678541

Help information updated for using Elastic Search with Report Definition

Resolved in Pega Version 8.7

The support article "Configuring a report definition to run against an Elasticsearch index" has been updated to clarify that the search can pass multiple values with a space in pySearchString as it does OR operation on all the fields, and that filters in the report definition will be used when executing the report directly or when calling the report in the pxRetrieveSearchData activity. https://community.pega.com/knowledgebase/articles/system-administration/85/configuring-report-definition-run-against-elasticsearch-index

SR-D36372 · Issue 504746

Force order added to inner join when running a Rules Resolution filter

Resolved in Pega Version 8.2.4

After upgrade, D_getResolvedWorkStatuses was not loading properly due to a Report Definition that used a Filter by Rule Resolution option timing out on the SQL Server. When the Filter by Rule Resolution option is selected in RD, it will generate a rule resolution query with an inner join which can cause a time out on the SQL Server while it tries to find out the join order for tables with multiple joins. To resolve this, the SQL server will provide a Force order, merge inner join hint option by way of an added DSS reporting/useForceOrderHint. Additionally, reporting/useMergeHintForRRquery should be set on Pega-Reporting to set things up for using the Merge Inner join hint in the query.

INC-217974 · Issue 715429

Handling added BIX extraction failure when called from custom activity

Resolved in Pega Version 8.6.5

After update, BIX extraction was failing but email from the schedulers indicated success. Investigation showed that when extract was called from a custom activity by calling pxExtractDataWithArgs, the stepStatusFail 'when' rule in the custom activity was not capturing all the exceptions specific to database extracts. This has been resolved by adding the necessary handling.

INC-214974 · Issue 721181

Documentation updated for accessing D_pyUserInfoClaims

Resolved in Pega Version 8.6.5

When logging in using Org Credentials, trying to get the user details from D_pyUserInfoClaims did not return any information. This was due to the D_pyUserInfoClaims datapage being available only after authentication, so the claims information was not available during operator provisioning. The documentation located at https://docs.pega.com/security/86/mapping-operator-information-openid-connect-sso-authentication-service has been updated to include the following note: "This page becomes available and can only be accessed post authentication."

SR-D39601 · Issue 509518

RRDisplaySection made available to assist Edge compatibility

Resolved in Pega Version 8.2.4

When the Pega Platform was being used with Microsoft Internet Explorer Compatibility Mode ON, it was not possible to use the select filter gadget due to a browser compatibility issue: enabling the filter condition for the report definition caused the SelectValues button to stick in loading mode when clicked. Changing the Microsoft Internet Explorer Document Mode for Harness pzRRDisplaySection to IE=Edge corrected the issue, but the rule was final. To resolve this, the pzRRDisplaySection has been made available to allow override for customers still using Microsoft Internet Explorer.

INC-182375 · Issue 664344

Report filter description correctly displayed

Resolved in Pega Version 8.7

When a function alias was used in the filter of a report definition without the caption and with some value assigned, the FilterName was not getting displayed when the report was run. This has been resolved by updating RRFilters_Logic.

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